Manage customer projects from scoping and kickoff through launch, ensuring timelines, owners, communication, and outcomes stay aligned. Own customer relationships from onboarding through renewal and expansion, build workflows and automations in Whippy, and drive measurable customer value, retention, and growth.
Own a customer book from onboarding through renewal and expansion, serving as the primary contact and trusted advisor while driving customer outcomes, retention, and revenue growth. Build and optimize workflows, AI agents, and automations; proactively manage accounts, identify expansion opportunities, report customer value, and share feedback with internal teams.
Design, build, test, and launch customer solutions in Whippy, including workflows, AI voice and text agents, automations, and integrations with applicant tracking systems. Own customer relationships from onboarding through renewal and expansion, drive measurable outcomes and retention, identify growth opportunities, and share customer feedback with internal teams.
Manage customer projects from scoping and kickoff through launch, ensuring clear plans, timelines, ownership, and measurable outcomes. Own customer relationships through onboarding, renewal, and expansion, building workflows and automations, identifying growth opportunities, and advocating for customer needs internally.
Manage complex customer projects from scoping and kickoff through launch, ensuring stakeholders, timelines, and success plans stay aligned. Own customer relationships and retention and expansion outcomes, build workflows and automations in Whippy, and communicate customer insights and measurable value to internal teams.
Own a customer portfolio from onboarding through renewal and expansion, serving as a trusted advisor and driving retention, revenue growth, and measurable customer outcomes. Build product workflows and automations, proactively manage customer relationships, identify expansion opportunities, and share customer feedback with internal teams.
Own a portfolio of large, complex customer accounts from onboarding through renewal and expansion, building trusted relationships and helping customers achieve measurable business outcomes. Drive retention and revenue growth by identifying expansion opportunities, building workflows and automations, communicating customer insights internally, and proactively managing account risks.
Design, build, test, and launch customer workflows, AI agents, automations, and ATS integrations, then serve as the customer’s trusted technical advisor from onboarding through renewal. Manage complex accounts, demonstrate business value, drive retention and expansion, identify sales opportunities, and share customer feedback and success stories across the company.
Lead customer onboarding and implementation from kickoff through ATS integration, configuration, training, launch, and measurable outcomes. Manage customer relationships through renewal and expansion, drive retention and revenue growth, identify expansion opportunities, and share customer feedback with internal teams.
Design, build, test, and launch customer workflows, AI agents, automations, and ATS integrations, then serve as the customer’s technical advisor from onboarding through renewal. Own customer outcomes and revenue retention, identify expansion opportunities, communicate value, and share customer feedback and success stories with internal teams.
Lead enterprise customer onboarding and implementation from kickoff through ATS integration, configuration, training, launch, and measurable outcomes. Manage strategic customer relationships through renewal and expansion, own retention and growth targets, identify expansion opportunities, and relay customer insights to internal teams.
Lead customer onboarding and implementation from kickoff through ATS integration, configuration, training, launch, and measurable outcomes. Manage customer relationships through renewal and expansion, drive retention and revenue growth, identify opportunities, and share customer feedback with internal teams.
The Head of Operations will own and build out the company's operational infrastructure, covering revenue operations, contracts, partner administration, people operations, and internal systems. You will initially manage these functions hands-on before hiring and training an Operations Associate to scale these processes.
You will codify the company's messaging and build the marketing machine to distribute it across all channels. You are responsible for owning the pipeline number and managing the entire lifecycle marketing motion.
You will design technical solutions for complex enterprise deals, acting as the technical face of the company during sales cycles and site visits. Additionally, you will manage post-sales deployment architecture and create a reusable pattern library to standardize implementation processes.
You will own the entire sales cycle from sourcing and discovery to negotiation and account expansion. You are expected to build your own pipeline and work directly with leadership to shape the sales organization.
