Manage maintenance repairs for cars and medium/heavy duty trucks by negotiating with vendors on pricing and procedures. Ensure all repairs adhere to client parameters and safety standards while documenting savings and transaction logs.
Wheels, Inc.
4 Remote Job Openings at Wheels, Inc.
Manage maintenance and repairs for cars and medium/heavy duty trucks by negotiating with vendors on pricing and procedures. Ensure all repairs adhere to client parameters and safety standards while documenting savings and transaction logs.
Manage a portfolio of clients to ensure 100% retention and high satisfaction through strategic business planning and mobility program optimization. Act as a primary advocate for clients internally while driving incremental revenue through the penetration of ancillary services.
Responsible for resolving customer inquiries via inbound and outbound calls in accordance with client guidelines and company policy. The role involves making decisions to resolve issues and maintaining high service levels to minimize customer wait times.
