The Patient Scheduler 2 is responsible for coordinating and scheduling complex diagnostic therapies and procedures while providing exceptional customer service over the phone. They must verify insurance and demographic information, manage high call volumes, and ensure accurate communication between patients, physicians, and clinical staff.
The incumbent provides patient-centered care by scheduling appointments, verifying insurance, and managing patient registration within the UHealth system. They also act as a subject matter expert to train new hires and facilitate communication between patients, medical staff, and administrators.
The Senior Medical Collector manages patient accounts by verifying demographic and insurance information to ensure accurate and timely billing. They also communicate with payers and patients to resolve outstanding balances and maximize reimbursement for the health system.
The Senior Medical Collector manages patient accounts by verifying demographic and insurance information to ensure accurate and timely billing. They also communicate with payers and patients to resolve outstanding balances and maximize reimbursement for the health system.
The Manager oversees the administrative and financial aspects of sponsored programs, including managing the full pre-award lifecycle for research activities. They partner with faculty to develop competitive proposals, ensure regulatory compliance, and implement strategies to increase sponsored funding.
The Capstone Faculty Advisor provides academic guidance and mentorship to medical students completing their MD/MPH capstone projects. They collaborate with program leadership to monitor student progress, review deliverables, and ensure all capstone requirements are successfully met.
The UHealth IT Data Scientist designs and implements advanced analytical solutions, including predictive and prescriptive models, to support clinical and operational decision-making. They also collaborate with stakeholders to develop LLM-based chatbots and maintain data assets like the SCAN360 website.
The Communications Specialist coordinates the planning, production, and delivery of communications across Enrollment Management to ensure accuracy and consistency. This role manages communication workflows, supports CRM-based systems, and collaborates with campus partners to enhance the student experience.
The associate is responsible for scheduling and registering patients using the EPIC system while ensuring accurate insurance verification and medical triage. They provide information about UHealth services and advocate for patients to ensure a seamless and empathetic care experience.
The specialist leads the enterprise threat intelligence program and develops AI-enabled cybersecurity strategies to enhance threat detection and operational efficiency. They collaborate with institutional stakeholders to implement automated security workflows and provide strategic guidance for cyber defense across academic and healthcare environments.
The Executive Director directs all business and administrative matters for the IT department, including budget management, financial analysis, and strategic planning. They also oversee personnel administration, internal controls, and vendor relationships to ensure operational efficiency and alignment with institutional goals.
The Associate Scientist will perform laboratory experiments, contribute to scientific publications, and manage research portfolios including grant submissions and financial oversight. They will also supervise research staff and act as a liaison for clinical trials and grant administration.
The Manager, Research Support facilitates research operations by ensuring compliance, maintaining databases, and analyzing data. They also provide mentorship to junior staff and coordinate research activities across various departments and external agencies.
The Applications Analyst supports enrollment management by maintaining and optimizing the Technolutions Slate CRM environment. This role involves designing workflows, managing data integrity, troubleshooting technical issues, and collaborating with campus partners to streamline admissions and financial aid processes.
The Senior Manager oversees medical collection staff and collaborates with clinical departments to optimize revenue and minimize claim delays. They are responsible for auditing accounts, implementing billing procedures, and ensuring compliance with university policies.
The Nurse Navigator manages the patient care continuum by triaging appointments, coordinating multidisciplinary treatment plans, and identifying barriers to care. They also provide patient education, facilitate clinical trial participation, and support transitions into survivorship or palliative care.
The Revenue Cycle Vendor Management Specialist manages vendor relationships, including onboarding, performance monitoring, and contract compliance. They also perform invoice reconciliation, conduct audits, and collaborate with leadership to identify cost-saving opportunities.
The Senior Medical Collector manages accounts receivable by contacting payers and patients to resolve outstanding balances and verify demographic information. They also identify insurance concerns, document patient inquiries, and prepare reports to optimize reimbursement processes.
The Epic Analyst is responsible for the design, implementation, support, and optimization of the Epic Hospital Billing module to ensure efficient and compliant workflows. They collaborate with stakeholders to resolve service tickets, perform system testing, and maintain application configurations.
The Contact Center Associate 3 serves as a team lead, assisting supervisors with staffing, coaching, and report reconciliation while ensuring compliance with department policies. They act as the first point of escalation for complaints and monitor agent calls to ensure quality assurance and accurate patient registration.
Monitors agent calls for quality assurance across scheduling, registration, and patient account inquiries to ensure accuracy and adherence to standards. Provides objective feedback, completes weekly performance scorecards, and assists in training and coaching new agents.
The supervisor manages a team of contact center agents to ensure high-quality patient access and registration services. They monitor performance metrics, facilitate training, and foster a culture of empathy and service excellence within the UHealth system.
The Nurse Navigator 2 acts as a liaison between patients, families, and the multidisciplinary care team to provide resources and support throughout the diagnostic and treatment process. They are responsible for assessing barriers to care, educating patients on treatment plans, and implementing improvements in patient care and healthcare policies.
The Nurse Navigator 2 acts as a liaison between patients, families, and the multidisciplinary care team to provide resources and support throughout the diagnostic and treatment process. They are responsible for assessing barriers to care, educating patients on treatment plans, and implementing improvements in patient care and healthcare policies.
The Research Analyst 2 prepares data, conducts statistical analysis, and summarizes results for various research projects. They are also responsible for ensuring the accuracy of reports, maintaining technical documentation, and providing actionable recommendations.
The Patient Navigator facilitates access to care by identifying barriers, coordinating treatment plans, and monitoring service implementation. They act as a liaison between patients and providers, ensuring accurate scheduling, insurance verification, and patient education.
The manager oversees the operations of the Patient Benefit Advising call center to ensure efficient patient access and financial clearance. They are responsible for leading a team, managing departmental budgets, and implementing policies to improve upfront collections and cash flow.
The Business Systems Analyst collects and analyzes data to develop technology strategies that enhance performance, reduce costs, and improve operational efficiencies. They are responsible for triaging application issues, maintaining support documentation, and collaborating with clinical and operational teams to optimize charge capture workflows.
The Senior Medical Posting Representative oversees the accurate processing and posting of insurance payments and refund requests. They also troubleshoot claim rejections and educate physician offices on proper claim coding.
The Epic Senior Analyst initiates the implementation, configuration, and maintenance of complex clinical applications while collaborating with stakeholders to optimize workflows. They also provide mentorship to junior staff, manage project timelines, and ensure technical solutions meet the organization's business and clinical needs.
The role focuses on analyzing business operations and technology plans to improve efficiency, reduce costs, and enhance overall performance. Key duties include managing the project lifecycle, triaging application issues, and designing secure technological solutions for graduate programs.
The Case Manager reviews medical records to determine medical necessity for admissions and manages the utilization of healthcare resources. They coordinate financial clearance for stem cell transplant candidates and facilitate discharge planning through multidisciplinary collaboration.
Conducts initial, concurrent, and retrospective chart reviews to manage clinical utilization and prior authorizations. Acts as a liaison between patients, healthcare providers, and insurers to prevent treatment delays and authorization denials.
The Database Administrator is responsible for the performance, integrity, and security of enterprise databases, including design, installation, and troubleshooting. They provide senior technical leadership and coordinate with IT groups to plan future system utilization and infrastructure standards.
The Regulatory Analyst I prepares and maintains regulatory documentation for clinical trials from start-up through closure. This includes managing submissions to boards and committees, ensuring compliance with FDA and NIH regulations, and maintaining the Trial Master File.
The Regulatory Analyst prepares and maintains regulatory documentation for clinical trials from start-up through closure. This includes managing submissions to boards and committees, ensuring compliance with FDA and NIH regulations, and updating Trial Master Files.
Serves as a Team Lead providing guidance to staff, handling escalations, and monitoring call quality for accuracy and etiquette. Assists supervisors with staffing, report reconciliation, and ensuring efficient patient scheduling using the EPIC system.
Coordinates administrative and financial functions for sponsored programs, including budget monitoring and financial reporting for grants and clinical trials. Oversees junior staff and ensures departmental compliance with institutional and sponsor regulations.
The Senior Analyst is responsible for the implementation, build, and optimization of Epic Optime and Anesthesia applications. They collaborate with stakeholders to design workflows and provide guidance and support to junior staff members.
The Sr. Medical Biller processes billing information and maintains quality control by identifying and solving data problems. Key duties include verifying claims, managing physician charges, and ensuring timely payment reconciliation.
Leads the development and execution of standardized training programs for UHealthConnect to support patient access services. Manages the design of curricula for a remote workforce using tools like Epic EMR and NICE CXone while partnering with leadership to align training with operational goals.
Oversees and administers clinical application programs and projects, specifically focusing on Epic implementations and integrations. Collaborates with IT leadership and clinical stakeholders to align project priorities with strategic healthcare goals and ensure patient safety.
The role involves the independent design, development, and deployment of Epic clinical applications to optimize healthcare workflows. The architect leads high-complexity projects, manages vendor relationships, and collaborates with clinic leadership to improve operational processes.
The role involves the independent design, development, and deployment of clinical applications and technologies to optimize business processes. The architect leads high-complexity projects, manages vendor relationships, and ensures system solutions align with the organization's strategic vision.
The Epic Principal Trainer 2 is responsible for designing and delivering training, including e-learning modules and manuals, for clinical systems. They manage the training environment build and collaborate with analysts to ensure system functionality meets business and clinical needs.
Lead the design, implementation, and analysis of Laboratory Information Systems (LIS) applications while collaborating with senior leadership on strategic initiatives. Manage staff, budgets, and project schedules to improve patient outcomes and service delivery excellence.
The role is responsible for managing the Epic Master Training Environment (MST) build, designing e-learning modules, and delivering clinical systems training. It involves leading credentialed trainers and collaborating with analysts to ensure training strategies meet business and clinical needs.
The role involves implementing, building, and modifying complex HIM applications while collaborating with stakeholders to optimize configuration and access. The analyst also provides leadership and support to junior staff and manages the end-to-end lifecycle of application maintenance and testing.
The Program Educator is responsible for delivering interactive instruction and facilitating coaching practice sessions for participants. They provide mentoring, guidance, and constructive feedback while staying current on industry trends and ethics.
Deliver interactive instruction in paralegal studies, focusing on legal research, writing, and procedural concepts. Provide mentoring and guidance to students to ensure their professional growth and career readiness in the legal field.
Deliver interactive instruction on interior design concepts and technical skills using design software. Provide mentoring, guidance, and assessments to participants to support their professional growth and portfolio development.
The Epic Senior Analyst is responsible for the implementation, build, and modification of complex Epic applications to optimize clinical configuration and access. They provide leadership and oversight to junior analysts while collaborating with stakeholders to ensure the system meets business and clinical needs.
The Senior Research Associate II will conduct genomic analysis, including eDNA collection and laboratory processing, to support marine mammal conservation. Responsibilities also include managing genomic data pipelines, maintaining laboratory equipment, and preparing research reports or manuscripts.
The Contact Center Associate is responsible for scheduling and registering patients within the UHealth system while ensuring accurate insurance verification. They act as a liaison between patients and medical staff to facilitate care and provide information regarding appointments and policies.
The Epic Sr. Analyst initiates the implementation, build, and maintenance of complex clinical applications while collaborating with stakeholders to optimize workflows. They also provide support to junior staff, resolve service tickets, and ensure application configurations meet clinical and business needs.
The Medical Collector coordinates the resolution of patient accounts, verifies demographic and insurance information, and pursues insurance reimbursements through phone calls and documentation. This role also involves preparing monthly reports for accounts receivable and responding to inquiries from patients and carriers.
The Epic Analyst serves as a support contact for application end-users, identifying and resolving issues while maintaining the application. They also collaborate with trainers and participate in testing and documentation efforts.
