TAXWELL

Principal Systems Engineer

TAXWELL · Full Time · 6 days ago

TAXWELL

🌎 United States ⭐ 10+ yrs exp 💼 Software Development

The Principal Systems Engineer is responsible for the architecture, modernization, and reliability of enterprise infrastructure across colocation, on-premises, and cloud environments. This role involves setting technical direction, leading complex initiatives, mentoring engineers, and serving as a senior escalation point for high-impact incidents.

aws cloud vmware architecture tax operations leadership hiring organization talent-acquisition windows compliance

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Customer Service Representative Drake User

TAXWELL · Full Time · 16 days ago

TAXWELL

🌎 United States ⭐ 2-5 yrs exp 💼 Support

Provide technical support and troubleshooting for tax professionals using Drake Software via phone. Document customer interactions and collaborate with advanced support staff to resolve complex issues.

customer-service tax training hiring critical-thinking organization talent-acquisition

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Senior Product Manager – Website & Commerce Experience

TAXWELL · Full Time · 20 days ago

TAXWELL

🌎 United States ⭐ 2-5 yrs exp 💼 Product

Own the strategy, roadmap, and execution for the website and commerce experiences across TaxAct, Drake Software, and 1040.com. Drive customer acquisition and conversion through CMS management, funnel optimization, and digital experimentation.

ecommerce tax publishing product-management agile operations leadership hiring testing organization talent-acquisition partnerships compliance

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SMB Xpert

TAXWELL · Full Time · a month ago

TAXWELL

🌎 United States ⭐ 2-5 yrs exp 💼 Others

Provide expert guidance to SMB customers filing Form 1065 and 1120-S returns via phone and written communication. Troubleshoot tax inquiries, conduct research, and ensure compliance with IRS and state regulations.

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1040 Full Service Xpert

TAXWELL · Full Time · a month ago

TAXWELL

🌎 United States ⭐ 2-5 yrs exp 💼 Others

Prepare, review, and e-file individual federal and state income tax returns using secure online platforms. Communicate directly with clients via video and audio to gather financial information and provide expert tax advice.

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Xpert

TAXWELL · Full Time · a month ago

TAXWELL

🌎 United States ⭐ 2-5 yrs exp 💼 Others

Provide expert guidance and advice to customers filing federal and state tax returns using online software. Resolve customer inquiries by applying tax laws, conducting research, and ensuring a positive user experience.

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Senior Contentful Engineer

TAXWELL · Full Time · a month ago

TAXWELL

🌎 United States ⭐ 5-10 yrs exp 💼 Software Development

Design and implement scalable Contentful architectures and content models to support multiple digital experiences. Lead platform operations, including environment strategy, CI/CD pipelines, and cross-functional collaboration to improve content authoring workflows.

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Corporate Counsel

TAXWELL · Full Time · a month ago

TAXWELL

🌎 United States ⭐ 5-10 yrs exp 💼 Legal

The Corporate Counsel will draft and negotiate commercial agreements, including SaaS and vendor contracts, while advising on AI and data privacy laws. They will also collaborate with marketing and product teams to ensure legal compliance for promotional materials and product design.

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SMB Xpert

TAXWELL · Full Time · a month ago

TAXWELL

🌎 United States ⭐ 2-5 yrs exp 💼 Others

Provide expert guidance to SMB customers filing Form 1065 and 1120-S returns via phone and written communication. Resolve tax inquiries, conduct research, and ensure compliance with IRS and state regulations within the TaxAct software.

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B2B Support

TAXWELL · Full Time · a month ago

TAXWELL

🌎 United States ⭐ 2-5 yrs exp 💼 Support

Provide technical and tax-related support for TaxAct Professional and Business product lines via phone and email. Troubleshoot customer issues, communicate trends to management, and contribute to the knowledge database.

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Xpert

TAXWELL · Full Time · a month ago

TAXWELL

🌎 United States ⭐ 2-5 yrs exp 💼 Others

Provide expert guidance to customers on federal and state tax returns using online software. Resolve tax-related inquiries and conduct research to ensure accurate filing and maximum tax advantages.

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Customer Service Representative Drake User

TAXWELL · Full Time · a month ago

TAXWELL

🌎 United States ⭐ 2-5 yrs exp 💼 Support

Diagnose and resolve technical and tax-related inquiries from professionals using Drake Software via phone. Document customer interactions and partner with advanced support staff for complex issues to ensure a positive customer experience.

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1040 Full Service Xpert

TAXWELL · Full Time · a month ago

TAXWELL

🌎 United States ⭐ 2-5 yrs exp 💼 Others

Prepare, review, and e-file individual federal and state income tax returns using secure online platforms. Communicate directly with clients via video and audio to gather financial information and provide expert tax advice.

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Senior Product Manager - Document Intelligence Platform

TAXWELL · Full Time · a month ago

TAXWELL

🌎 United States ⭐ 5-10 yrs exp 💼 Product

Lead the strategy and delivery of the Document Intelligence Platform to automate data ingestion for B2B and B2C tax experiences. Collaborate with AI, engineering, and compliance teams to optimize document workflows and reduce manual data entry.

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Principal Mobile Engineer - AI-Augmented Development

TAXWELL · Full Time · 2 months ago

TAXWELL

🌎 United States ⭐ 10+ yrs exp 💼 Software Development

Own the architecture, delivery, and evolution of the TaxAct mobile experience across iOS and Android. Lead mobile strategy and execution while leveraging AI-assisted development tools to improve engineering speed and quality.

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Senior Product Manager - DIFM

TAXWELL · Full Time · 2 months ago

TAXWELL

🌎 United States ⭐ 5-10 yrs exp 💼 Product

Lead the product strategy, roadmap, and execution for Drake's professional tax solutions, focusing on 0→1 innovation and cloud evolution. Ensure the successful delivery of annual tax law updates and improve preparer productivity through optimized workflows.

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Principal AI Software Engineer

TAXWELL · Full Time · 2 months ago

TAXWELL

🌎 United States ⭐ 10+ yrs exp 💼 Software Development

Lead the design and deployment of AI-powered systems for internal productivity and customer-facing products. Establish technical standards for AI architecture, agent-based systems, and RAG implementation across the organization.

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Data Scientist & Revenue Analyst

TAXWELL · Full Time · 3 months ago

TAXWELL

🌎 United States ⭐ 5-10 yrs exp 💼 Software Development

Develop and implement data science models to optimize revenue generation and analyze their business impact. Collaborate with cross-functional teams to translate data insights into actionable strategies and present findings to executive management.

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