The role involves researching and implementing complex Federal and State tax laws into tax software and designing user-friendly interview questions. Additionally, the analyst will write test cases to ensure calculation accuracy and partner with agencies for form certifications.
TAXWELL
19 Remote Job Openings at TAXWELL
The role involves researching and implementing complex federal and state tax laws into tax software. Responsibilities include designing user interview questions, reviewing test cases for accuracy, and partnering with agencies for form certifications.
Provide expert guidance to SMB customers filing Form 1065 and 1120-S returns via phone and written communication. Troubleshoot tax inquiries, conduct research, and ensure compliance with IRS and state regulations.
Provide expert guidance and advice to customers filing federal and state tax returns using online software. Resolve customer inquiries by applying tax laws, conducting research, and ensuring a positive user experience.
Prepare, review, and e-file individual federal and state income tax returns using secure online platforms. Communicate directly with clients via video and audio to gather financial information and provide expert tax advice.
Design and implement scalable Contentful architectures and content models to support multiple digital experiences. Lead platform operations, including environment strategy, CI/CD pipelines, and cross-functional collaboration to improve content authoring workflows.
The Corporate Counsel will draft and negotiate commercial agreements, including SaaS and vendor contracts, while advising on AI and data privacy laws. They will also collaborate with marketing and product teams to ensure legal compliance for promotional materials and product design.
Provide technical and tax-related support for TaxAct Professional and Business product lines via phone and email. Troubleshoot customer issues, communicate trends to management, and contribute to the knowledge database.
Provide expert guidance to SMB customers filing Form 1065 and 1120-S returns via phone and written communication. Resolve tax inquiries, conduct research, and ensure compliance with IRS and state regulations within the TaxAct software.
Provide expert guidance to customers on federal and state tax returns using online software. Resolve tax-related inquiries and conduct research to ensure accurate filing and maximum tax advantages.
Diagnose and resolve technical and tax-related inquiries from professionals using Drake Software via phone. Document customer interactions and partner with advanced support staff for complex issues to ensure a positive customer experience.
Prepare, review, and e-file individual federal and state income tax returns using secure online platforms. Communicate directly with clients via video and audio to gather financial information and provide expert tax advice.
Lead the strategy and delivery of the Document Intelligence Platform to automate data ingestion for B2B and B2C tax experiences. Collaborate with AI, engineering, and compliance teams to optimize document workflows and reduce manual data entry.
Own the architecture, delivery, and evolution of the TaxAct mobile experience across iOS and Android. Lead mobile strategy and execution while leveraging AI-assisted development tools to improve engineering speed and quality.
Own the strategy, roadmap, and execution of TaxAct's payment and filing experiences to maximize customer value and revenue. Drive adoption of product upgrades and optimize the end-to-end IRS submission journey through data-driven insights and cross-functional collaboration.
Lead the product strategy, roadmap, and execution for Drake's professional tax solutions, focusing on 0→1 innovation and cloud evolution. Ensure the successful delivery of annual tax law updates and improve preparer productivity through optimized workflows.
Lead the design and deployment of AI-powered systems for internal productivity and customer-facing products. Establish technical standards for AI architecture, agent-based systems, and RAG implementation across the organization.
Develop and implement data science models to optimize revenue generation and analyze their business impact. Collaborate with cross-functional teams to translate data insights into actionable strategies and present findings to executive management.
The Principal Product Designer will define the organization's AI-powered product design strategy and lead the development of innovative, AI-native user experiences. They will collaborate with cross-functional teams to re-engineer product workflows, mentor design staff, and establish high-quality design standards across the company.