The Customer Support Associate is responsible for delivering precise technical support, managing schema markup deployments, and resolving customer tickets efficiently. They will collaborate with Customer Success Managers and the Implementations team to ensure high-quality account management and process improvements.
The Technical Solutions Engineer will diagnose and resolve complex technical challenges involving integrations, APIs, and agentic workflows while productizing recurring solutions. This role balances customer-facing technical delivery with internal collaboration to improve product scalability and team enablement.
The Senior Product Manager will lead product execution, including sprint planning, backlog management, and go-to-market initiatives. They will also drive the adoption of product frameworks and ensure data-informed roadmapping across cross-functional teams.
Manage a portfolio of mid-market and enterprise customers as a trusted advisor to drive net revenue retention and expansion. Lead commercial conversations, execute strategic success plans, and deliver executive-level business reviews to demonstrate ROI.
