The Support Engineer will act as the primary technical point of contact for customers, troubleshooting complex issues across the platform's APIs and SDKs. They will also collaborate with internal engineering teams to resolve bugs while creating documentation and tools to improve customer self-sufficiency.
You will serve as a technical advisor to prospects, delivering product demonstrations and creating solution designs to drive revenue growth. Additionally, you will collaborate with product and engineering teams to influence the roadmap based on field insights and customer needs.
You will lead end-to-end technical integrations for fraud and compliance products within U.S. federal government agencies and their system integrators. This involves navigating complex security frameworks like FedRAMP and NIST while managing project timelines and stakeholder requirements.
You will lead end-to-end integration efforts for fraud and compliance products while managing client onboarding and technical requirements. Additionally, you will design scalable solutions and provide ongoing product feedback to internal stakeholders based on customer needs.
Manage end-to-end client onboarding and integration efforts for fraud and compliance products. Analyze technical requirements to design scalable solutions while providing ongoing support and product feedback to internal teams.
Design, build, and maintain robust backend services and APIs to support the platform's fraud prevention operations. Collaborate with cross-functional teams to architect new features and contribute to technical roadmaps.
The Support Engineer will own the end-to-end technical and functional customer support experience, troubleshooting complex issues across the API-driven platform. They will collaborate with internal engineering teams and customers to resolve technical challenges while creating documentation to improve team and client self-sufficiency.
Own and scale Sardine’s global events program, including conferences, tradeshows, SardineCon, executive dinners, and partner events, managing strategy, budgets, sponsorships, vendors, logistics, and on-site execution. Measure event performance and ROI, improve the program through reporting and retrospectives, and build the internal team and processes needed to support growth.
The Payroll Specialist will oversee end-to-end global payroll operations for the US, Canada, and other entities, including contractor and EOR arrangements. They will manage payroll taxes, retirement program funding, and ensure accurate financial reporting and compliance across all jurisdictions.
You will manage and automate the vulnerability pipeline by triaging and remediating findings from various security tools and manual assessments. Additionally, you will identify root causes of security issues to implement secure defaults and patterns across the platform.
You will bridge the gap between complex backend systems and user-friendly interfaces to build data-intensive fraud-fighting tools. This involves owning features end-to-end, from technical modeling and UX execution to system maintenance and cross-functional collaboration.
Design, build, and maintain reliable backend services and APIs, and deliver new features and services in collaboration with business stakeholders and engineering and product teams. Contribute to technical roadmaps, user-facing documentation, and high engineering standards across the organization.
Serve as the primary customer contact, helping clients maximize product value and ROI while managing day-to-day needs and strategic opportunities. Coordinate with internal product, integration, data science, and risk analytics teams to resolve issues, advise on fraud and compliance practices, track KPIs, and support customers’ long-term growth.
Develop and implement strategies for targeting enterprise accounts in fintech and financial services while managing outbound outreach. Support the sales team by qualifying leads, scheduling meetings, and maintaining clean account data in CRM tools.
The People Business Partner will act as a strategic partner to Engineering and Product leaders to drive organizational design, performance management, and talent development. They will also manage employee relations, compensation cycles, and learning initiatives to support a high-growth, globally distributed team.
You will own the Sonar product roadmap, building infrastructure layers to help institutions fight financial crime through collaboration and identity verification. You will also partner with engineering, legal, and sales teams to define technical specifications and ensure compliance with regulatory standards.
You will serve as the primary point of contact for customers, troubleshooting complex technical issues across the Sardine platform. Additionally, you will create documentation and tools to improve team efficiency and advocate for customer needs to internal engineering teams.
The UAT Analyst will design and execute comprehensive test plans for APIs, mobile SDKs, and dashboards while collaborating with product and engineering teams. They are responsible for identifying and documenting defects, performing root cause analysis, and ensuring software quality across the platform.
You will serve as the primary point of contact for customers, managing their day-to-day needs and maximizing the value of Sardine's fraud and compliance products. Additionally, you will collaborate with internal teams to solve complex fraud typologies and communicate strategic insights to clients.
You will design, build, and maintain robust backend services and APIs while collaborating with cross-functional teams to deliver scalable features. Additionally, you will contribute to technical roadmaps and help shape the engineering culture by maintaining high standards.
You will lead and scale the Integration and Support engineering teams, overseeing the technical delivery and customer success lifecycle. You will also partner with sales and product leadership to drive strategic initiatives, operational excellence, and team development.
Manage end-to-end client onboarding and technical integrations for fraud and compliance products. Analyze client requirements to design scalable solutions while maintaining project timelines and quality.
You will act as a trusted technical advisor to prospective customers, leading them through the sales process by delivering product demonstrations and creating solution designs. Additionally, you will collaborate with product and engineering teams to influence the product roadmap based on field insights.
You will identify and scope opportunities for foundation model research while executing the development roadmap for fraud detection solutions. Additionally, you will manage the full model lifecycle from data preparation and pre-training to deployment and performance monitoring in a production environment.
The General Manager will own the market strategy, revenue growth, and customer success for Sardine in Mexico. They will partner cross-functionally to establish the company as a leader in fraud prevention and build strategic relationships with local banks and payment networks.
You will design and build user-facing features for AI products using React and TypeScript while occasionally contributing to backend services in Go. Additionally, you will set technical standards, mentor team members, and leverage AI tools to improve development efficiency.
You will own the end-to-end sales cycle for the crypto vertical, including pipeline generation, discovery, and closing complex platform deals. You are expected to maintain a strong field presence at industry conferences to build relationships with key stakeholders in the crypto-native ecosystem.
Act as the primary point of contact for strategic customers to maximize their ROI by leveraging Sardine's fraud, payments, and compliance products. Collaborate with internal risk analytics and product teams to solve complex fraud typologies and communicate actionable insights to clients.
Act as the primary point of contact for customers to maximize the value of fraud, payments, and compliance products. Collaborate with internal teams to solve complex product issues and communicate strategic insights to clients.
You will build and deploy machine learning models to prevent fraud while collaborating with clients to translate complex data insights into actionable risk strategies. Additionally, you will develop performance metrics and automate dashboards to monitor risk products and optimize decision-making across the business.
