The Region Manager leads and develops a sales team to drive profitable growth and market share within the Commercial & Industrial Printing portfolio. They are responsible for executing regional sales strategies, managing key accounts, and fostering executive-level relationships.
The Account Manager is responsible for driving business development and cultivating strategic relationships with decision-makers to expand market share. They must identify customer business challenges and align Ricoh's solutions to address mission-critical goals.
The Region Client Executive is responsible for managing strategic relationships with senior-level executives within an assigned portfolio of accounts. This role focuses on driving profitable growth, account retention, and executing account strategies aligned with industry objectives.
Own and resolve escalated software incidents through remote customer support, technical investigation, and testing in controlled or virtual lab environments. Maintain accurate incident records and knowledgebase documentation, coordinate with customers and technical teams, and support installation, training, and billable service work as needed.
Leads and develops a geographically dispersed technical account team responsible for application administration, solution oversight, customer training, and resolving application and software issues. Manages team staffing, performance, training, budget and P&L, while advising customers on technical roadmaps, strengthening stakeholder relationships, and pursuing service and business objectives.
The Strategic Client Executive manages high-level client relationships with C-suite and VP-level stakeholders to drive account growth and retention. They are responsible for developing long-term account roadmaps and aligning Ricoh's service offerings with the client's specific business challenges.
The Senior Engineer will deliver integrated services, solutions, and technologies to empower business success and customer experiences. They will collaborate with teams to drive high-performance outcomes and support digital workplace transformation.
The Strategic Account Director is responsible for developing and executing strategic account plans to drive revenue growth and ensure long-term client retention. This role involves building executive-level relationships, identifying growth opportunities, and collaborating with subject matter experts to deliver effective business solutions.
The Advisory Engineer serves as the technical lead for pre-sales and post-sales implementation of integrated hardware and software solutions. They are responsible for architecting workflows, managing professional services revenue, and acting as a trusted advisor to customers throughout the lifecycle.
The Solutions Portfolio Manager is responsible for the decisioning, commercialization, and growth of a B2B software portfolio. They lead cross-functional execution across sales, operations, and product teams to ensure offerings are ready for market.
The Production Print Sales Executive is responsible for driving Ricoh's market share by selling hardware, software, and professional services to enterprise accounts. This role involves developing targeted customer strategies, managing territory growth, and maintaining accurate records within the company's CRM system.
The consultant manages and creates demand for complex integrated workflow solutions by developing relationships with key decision-makers and C-suite executives. They are responsible for leading complex bids, driving competitive intelligence, and managing the entire sales pursuit process from identification to close.
The Field Specialist is responsible for configuring, installing, troubleshooting, and maintaining Ricoh products while providing training and solutions to customers. They must manage their own workload, maintain accurate administrative records, and proactively identify opportunities for product and service upgrades.
The Account Sales Executive is responsible for driving business development and cultivating new and expanded customer relationships. They will align Ricoh solutions with customer business needs to support mission-critical goals and objectives.
The Account Sales Executive is responsible for driving growth by identifying new sales opportunities and cultivating relationships with key decision-makers. The role focuses on aligning Ricoh's digital transformation solutions with customers' mission-critical business goals.
