The Solutions Consultant will bridge the gap between technical expertise and sales strategy by conducting tailored product demonstrations and providing pre-sales support. They will also collaborate with internal teams to refine sales processes, contribute to RFP responses, and develop technical sales assets.
You will collaborate with engineering and product teams to ensure software reliability by developing test scenarios, executing tests, and investigating defects. You will also leverage AI-assisted tools to refine testing workflows while adhering to strict data-handling and HIPAA guidelines.
Manage key customer accounts to ensure satisfaction, drive product adoption, and identify growth opportunities through upselling and renewals. Serve as the primary point of contact and product expert to help customers achieve their goals and maximize product value.
