PSD

Create and maintain digital learning resources including training videos, knowledge base articles, and quick reference guides for the Citywide software platform. Modernize legacy materials and leverage AI tools to improve the speed and quality of client-facing educational content.

The Solutions Consultant bridges product capabilities and customer needs by delivering tailored demonstrations and supporting the pre-sales cycle. They act as a liaison between clients and internal teams to ensure business requirements are accurately captured and translated into value-driven insights.

Lead multi-phase software implementation projects for municipal Building, Planning, and Community Development departments. Analyze municipal workflows to design system configurations and provide expert advisory services to clients.

The Account Executive is responsible for driving the full sales cycle within the public sector, managing territory growth, and achieving sales targets. They will deliver presentations to senior municipal officials and negotiate contracts while coordinating with internal subject matter experts.

The Senior Implementation Advisor will manage medium-to-large sized, multi-phase software implementation projects and ensure effective communication with stakeholders. They will also mentor junior team members and assist clients in defining their requirements and business objectives.