Premier NX

The accountant is responsible for maintaining accurate financial records, managing accounts payable and receivable, and performing bank reconciliations. They will also ensure compliance with Tunisian tax regulations and support monthly, quarterly, and annual financial closing processes.

Respond to complex consumer inquiries via phone, email, and live chat regarding orders, shipping, and product information. Process refunds and replacements while maintaining high quality-assurance standards and detailed case notes.

Handle incoming consumer communications via phone, text, and chat to troubleshoot product issues and resolve concerns. Document all interactions accurately in the CRM system while following standard operating procedures for quality complaints and adverse events.

Execute outbound prospecting across multiple channels to generate qualified leads and appointments for senior sales leadership. Over time, the role transitions into managing smaller accounts and taking on full-cycle sales responsibilities.