Premier NX

Handle incoming consumer communications via phone, text, and chat to troubleshoot product issues and resolve concerns. Document all interactions accurately in the CRM system while following standard operating procedures for quality complaints and adverse events.

Execute outbound prospecting across multiple channels to generate qualified leads and appointments for senior sales leadership. Over time, the role transitions into managing smaller accounts and taking on full-cycle sales responsibilities.

The Senior EDI Analyst will manage and optimize EDI processes, overseeing implementation, maintenance, and support of EDI solutions. They will collaborate with stakeholders to ensure accurate data exchange and troubleshoot integration issues.