The CS Implementation Manager will lead the direct implementation of the platform for clients and act as a dedicated account manager. They will also educate clients on platform features, resolve technical issues, and provide feedback to the product team.
Positive
4 Remote Job Openings at Positive
You will be responsible for the technical implementation and onboarding of new clients while maintaining high satisfaction levels for existing ones. Additionally, you will act as a dedicated advisor, helping clients optimize their use of the platform and communicating feedback to the product team.
You will be responsible for developing and scaling high-performance web applications while modernizing legacy code for better stability. Additionally, you will collaborate with the team to solve complex system problems and maintain up-to-date technical standards.
You will own paid acquisition end-to-end across multiple channels while analyzing performance across the entire funnel to drive business growth. Additionally, you will collaborate with developers to manage tracking, implement experiments, and optimize landing pages and product flows.