Drive customer success and growth through a scalable pooled support model, guiding clients through onboarding and workflow consultations. Partner with Account Management to identify upsell opportunities and ensure high retention and product adoption.
PandaDoc
30 Remote Job Openings at PandaDoc
Own the product strategy and roadmap for user acquisition, focusing on top-of-funnel growth and AI-native discovery surfaces. Drive high-velocity experimentation and build scalable acquisition loops to increase signups and activation.
Own and execute PandaDoc's organic social strategy across multiple platforms with a heavy focus on LinkedIn for B2B reach. This includes producing visual content, managing influencer and executive content programs, and tracking performance metrics.
Design and deploy predictive machine learning models to optimize customer acquisition, revenue attribution, and retention. Partner with GTM teams to conduct experiments and deep-dive analyses to drive business efficiency.
Serve as a strategic advisor to the Support Leadership Team by managing the rhythm of business, planning, and forecasting. Lead AI and automation strategies while building performance infrastructure to improve customer experience and team productivity.
Own the vision, roadmap, and launch of the mobile product and shared design foundations to ensure a coherent user experience. Drive alignment between mobile and frontend frameworks while setting governance standards for prototyping and shipping on shared infrastructure.
The role involves identifying and remediating application security weaknesses and embedding security requirements into the development lifecycle. Key tasks include managing vulnerabilities, performing infrastructure hardening, and developing security automation tools.
Manage and develop a team of up to eight Account Managers within the SMB and Commercial segments in the EMEA region. Drive customer adoption, retention, and growth while owning the weekly, monthly, and quarterly sales forecasts.
Own the end-to-end design and prototyping of API and integration surfaces, including AI-native patterns for ChatGPT and Claude. Partner with product and research teams to define strategy for developer and power-user experiences in an agentic workflow environment.
Own the conversion rate optimization and web experimentation program to grow revenue across self-serve and sales journeys. Optimize the website for both human users and AI agents while managing the experimentation tooling stack.
The role involves rapidly prototyping AI-native ideas in production-grade React to accelerate the Growth track's validation process. You will also establish quality standards, reusable patterns, and prompt libraries to enable the broader design team to ship faster.
Drive the long-term technical strategy and evolution of the Document Domain, focusing on scalability, reliability, and developer experience. Lead cross-team initiatives and champion AI-driven development workflows to improve engineering productivity.
Drive the long-term technical strategy and evolution of the Document Domain to enhance scalability and reliability. Lead cross-team initiatives and champion AI-driven development workflows to improve engineering productivity.
Own the end-to-end design and prototyping of API and integration surfaces, including AI-native patterns for ChatGPT and Claude. Partner with product and research to shape the strategy for developer and power-user experiences in an agentic world.
Manage the full-cycle sales process for SMB leads, from prospecting and discovery calls to product demonstrations and closing deals. Collaborate with Marketing and Customer Success teams to ensure a seamless customer journey and handoff.
Own the end-to-end video production lifecycle from concept and storyboarding to shooting and final delivery. Build AI-powered production workflows and manage the professional development of the motion designer.
Drive the sales pipeline through outbound prospecting into mid-market companies and convert inbound MQLs. Qualify prospects and hand off well-researched opportunities to the Account Executive team.
Drive revenue growth and maximize retention within a commercial portfolio of customers with 201-500 employees. Collaborate cross-functionally to ensure customer adoption and act as a trusted advisor to foster long-term strategic partnerships.
Drive revenue growth and maximize Net Dollar Retention within a portfolio of small to medium-sized business accounts. Collaborate with cross-functional teams to ensure customer adoption, minimize churn, and act as a trusted advisor to clients.
Lead the visual execution and art direction of integrated brand campaigns across OOH, digital, and experiential channels. Collaborate with cross-functional teams to evolve the company's visual identity and implement AI-powered design processes to increase creative velocity.
Execute a high volume of brand and marketing assets across various digital and print formats while maintaining strict brand consistency. Partner with the paid media team to optimize asset performance and support integrated campaigns and event activations.
The Director of Partnerships will own the strategy, growth, and revenue outcomes of the partner ecosystem, including Solutions Partners and ISV integrations. They will lead a high-performing team to build scalable sales models that drive pipeline, core adoption, and closed ARR.
The Application Security Engineer will identify and remediate vulnerabilities while embedding security controls into the development lifecycle. They will also design automated security solutions and address emerging threats, including those related to AI integration.
You will monitor and remediate security vulnerabilities while collaborating with engineering teams to embed security into the development lifecycle. Additionally, you will design automated security solutions and address emerging threats, including those related to AI integration.
The role involves contributing to the vision and architecture of the core Document domain, which handles document creation, editing, and management. Responsibilities include improving reliability, maintaining high quality standards, and enhancing developer experience while evolving the platform.
The Senior Python Engineer will contribute to the vision and architecture of the core Document domain, facing and overcoming technical challenges related to scale. Responsibilities also include improving reliability, maintaining high quality standards, and enhancing developer experience while evolving the platform.
The job posting does not explicitly detail the core responsibilities for the Principal Product Manager role, focusing instead on compensation and company policies. Further details would be needed to summarize the day-to-day duties.
The Senior Product Designer will manage end-to-end design cycles, from research through implementation, crafting user journeys aligned with product behavior, needs, and workflows. Key duties include defining the overall information architecture and establishing core, scalable UX patterns for both web and mobile platforms.
The Senior Site Reliability Engineer will own and influence the incident management process and maintain the observability stack. They will also develop automations to support platform reliability and collaborate with product engineers.
SREs own and influence the incident management process and maintain the observability stack. They also develop automations and tools to support platform reliability and contribute to production services.