You will serve as the first point of contact for K-Pro clients, managing ticket triage, SLA compliance, and technical issue resolution. Additionally, you will contribute to product improvements by identifying patterns, maintaining the help center, and implementing AI-driven support workflows.
Develop and manage a portfolio of North American target accounts, generating pipeline and leading complex sales opportunities from prospecting and discovery through proposal, negotiation, and close. Collaborate across commercial and technical teams to shape customer solutions, build stakeholder support, maintain accurate forecasts, and share market insights to refine Owkin’s sales approach.
Own a portfolio of target accounts, primarily in North America, and generate, qualify, and close new business across pharmaceutical, biotech, CRO, and investment-backed life sciences organizations. Lead consultative sales cycles, develop proposals and business cases with internal teams, maintain accurate CRM and forecasts, and share customer and market insights to refine Owkin’s commercial approach.
You will contribute to drug target and biomarker discovery by analyzing multi-omics datasets using machine learning and agentic AI systems. You will also collaborate with cross-functional teams to interpret results and develop state-of-the-art methodologies for the company's AI scientist platform.
Design and build scalable AI systems and agentic products for biomedical research. Collaborate with multidisciplinary teams to optimize analytical workflows and lead the development of core platform components.
You will design, implement, and maintain scalable cloud-based infrastructure and services to support complex biomedical research and AI-driven data processing. Additionally, you will drive technical standards, mentor junior engineers, and collaborate with cross-functional teams to enhance platform performance and security.
