Customize and deploy Owkin's K Pro agentic AI platform for pharmaceutical and biotechnology clients, building scalable computational workflows to address complex biological questions using clinical and multi-omics data. Collaborate with scientific, engineering, and customer teams to prototype solutions, communicate findings, support adoption, and participate in an on-call rotation, with frequent international travel.
You will serve as the first point of contact for K-Pro clients, managing ticket triage, SLA compliance, and technical issue resolution. Additionally, you will contribute to product improvements by identifying patterns, maintaining the help center, and implementing AI-driven support workflows.
Develop and manage a portfolio of North American target accounts, generating pipeline and leading complex sales opportunities from prospecting and discovery through proposal, negotiation, and close. Collaborate across commercial and technical teams to shape customer solutions, build stakeholder support, maintain accurate forecasts, and share market insights to refine Owkin’s sales approach.
Own a portfolio of target accounts, primarily in North America, and generate, qualify, and close new business across pharmaceutical, biotech, CRO, and investment-backed life sciences organizations. Lead consultative sales cycles, develop proposals and business cases with internal teams, maintain accurate CRM and forecasts, and share customer and market insights to refine Owkin’s commercial approach.
Design and build scalable AI systems and agentic products for biomedical research. Collaborate with multidisciplinary teams to optimize analytical workflows and lead the development of core platform components.