You will investigate and resolve complex bugs and regressions within a large C# and C++ codebase to ensure product reliability. Additionally, you will maintain build systems and collaborate with support teams to reproduce and fix issues efficiently.
You will own and grow a portfolio of mid-market and enterprise accounts across the DACH region while building relationships to drive upsell, cross-sell, and retention. Additionally, you will partner cross-functionally to ensure customer satisfaction and provide insights to internal teams to shape product direction.
You will own and grow a portfolio of mid-market and enterprise accounts by building relationships and driving upsell, cross-sell, and retention. Additionally, you will partner cross-functionally to ensure customer satisfaction and provide feedback to product teams.
You will own the full sales lifecycle for enterprise accounts across EMEA, from initial outbound prospecting to contract execution. This involves building a pipeline from scratch, conducting product demos, and navigating complex buying committees.
You will design and implement high-performance backend systems with a focus on efficient database usage and query optimization. Additionally, you will manage database performance for large-scale document volumes and leverage AI-driven workflows to improve engineering efficiency.
You will drive new business by executing outbound prospecting strategies and ABM campaigns targeting global enterprise organizations. This involves managing the full sales cycle from cold calling and lead identification to documenting activities in the CRM.
Design and implement high-performance Elixir/Phoenix-based systems and manage the declarative infrastructure using Kubernetes and Terraform. You will operate the managed cloud platform, focusing on cluster lifecycles, GitOps workflows, and system reliability.
Design and implement C++ and C# systems for the core native layer, taking full ownership from architecture to production. Drive performance and correctness across multi-platform builds while contributing to SDKs and AI document processing tools.
Provide expert technical support and debugging for .NET products including Document Automation Server, Searchlight, and DocuVieware. Collaborate with engineering teams to reproduce edge cases, write sample code, and improve product documentation.
Act as a technical and strategic partner for customers, owning the entire lifecycle from onboarding to growth. Responsibilities include driving product adoption, managing account health, and performing technical discovery to ensure successful SDK and API integrations.
Own first-line technical support for Nutrient Workflow by debugging production instances and resolving customer tickets. Build AI-powered automations and internal tooling to streamline the triage and reproduction process.
