The Customer Success Manager will own the customer experience by guiding clients through the deployment, architecture, and operational use of the Nucleus platform. They will manage complex stakeholder relationships and collaborate with internal engineering teams to drive product improvements and account growth.
The Principal Product Marketing Manager will own the positioning, messaging, and go-to-market strategy for the Nucleus platform. They will also lead analyst relations, drive sales enablement, and serve as a market-facing expert to translate technical capabilities into business value.
The Director of Demand Generation will own the end-to-end growth engine, including the demand plan, budget, and integrated campaigns across paid, content, and events. They will also lead the Content and Events functions while collaborating with the BDR team to drive qualified pipeline and opportunity progression.
You will assist customers by responding to support tickets, troubleshooting technical issues, and collaborating with engineering teams to improve product performance. Additionally, you will participate in an IT apprenticeship program while learning to manage platform data flows and vulnerability processes.
The intern will contribute to systems supporting integrations, workflows, APIs, and internal tooling while working on real production code. They will collaborate with experienced engineers to build features, fix bugs, and diagnose issues in distributed systems.
Manage inbound demand by qualifying leads and converting them into meetings for account executives. Support account-based marketing programs through targeted outbound outreach and represent the company at major industry events.
The Senior Product Manager will own the product strategy, roadmap, and GTM execution for the Federal business segment. They will coordinate cross-functional teams to deliver high-impact solutions while analyzing market trends and customer feedback to drive product performance.
The role involves ensuring product quality through manual and automated testing across UI, APIs, and data systems while building scalable automation frameworks. You will act as a quality advocate, collaborating with developers to prevent defects and improve testing processes using AI tools.
You will own the product strategy, roadmap, and goals for the UI/UX platform, including custom analytics and frontend features. You will also drive strategic decisions by analyzing customer feedback and coordinating cross-functional teams to deliver high-impact solutions.
The Implementation Engineer is responsible for deploying vulnerability management solutions and managing customer onboarding projects to drive user adoption. This includes developing custom integrations, designing solution architectures, and collaborating with sales and product teams to improve post-sales processes.
