Renewals Associate
Manage a portfolio of client renewals end-to-end, ensuring timely completion and contract execution. Facilitate client meetings, record communications in Salesforce, and update tracking tools to mitigate renewal friction.
Ncontracts
Remote Job Openings at Ncontracts (26)
Director, Customer Success
The Director of Customer Success leads a team of 10 CSMs to drive retention and expansion outcomes across enterprise and mid-market segments. This role is responsible for shaping segment strategy, coaching team members, and serving as a senior escalation point for complex accounts.
Software Developer - L4
The Senior Developer will build and integrate products while providing technical leadership and mentorship to the engineering team. They are expected to participate in collaborative design sprints and ensure high-quality code through rigorous reviews and best practices.
Senior Product Manager
The Senior Product Manager will own the vendor discovery, marketplace, and data partner signal layer for the AI-native GRC platform. This role involves defining product strategy, managing data partner integrations, and collaborating across teams to deliver high-impact, greenfield product experiences.
Senior Software Architect
The Senior Software Architect will implement architectural patterns and standards across the .NET application stack while working hands-on within engineering teams. This role involves writing production code, conducting code reviews, and collaborating with developers to ensure technical decisions align with enterprise architectural goals.
Software Developer - L4
The Senior Developer will build and integrate products while collaborating with product teams to determine project requirements. They are expected to provide mentorship to less experienced developers and maintain high standards for code quality and system performance.
Quality Advocate - L3 (Scale)
The Quality Advocate will collaborate with cross-functional teams to define features, write test cases, and implement automated testing strategies. They are responsible for ensuring high-quality software delivery by leveraging AI-powered tools and maintaining CI/CD integration.
Software Developer - L5
The Software Developer L5 will drive architectural strategy, lead complex technical initiatives, and mentor engineering talent across the organization. They will collaborate with cross-functional teams to translate business requirements into scalable technical solutions while maintaining high standards for code quality and system reliability.
Data Engineer II
The Data Engineer II will build and maintain ETL pipelines, data warehouses, and data models to support analytics and business decision-making. They will also collaborate with cross-functional teams to refine requirements, optimize data performance, and mentor junior team members.
Account Executive, Financial Services
The Account Executive will drive full-cycle SaaS sales for risk and compliance solutions by identifying and closing new business opportunities within the Wealth, Trust, and RIA sectors. This role involves managing a self-sourced pipeline, conducting discovery meetings with senior decision-makers, and collaborating with internal teams to meet ARR targets.
Customer Enablement Specialist
The Customer Enablement Specialist creates and maintains educational content, including LMS courses and knowledge base articles, to drive product adoption. They also manage customer-facing communications for product launches and support webinar production to ensure customers derive lasting value from the platform.
Software Support Specialist I
Provide software support to customers via chat, phone, and email while managing case loads and prioritizing tasks. Collaborate with development and account management teams to resolve bugs and provide client training.
Senior Customer Enablement & Value Realization Manager
This role develops and maintains talk tracks, messaging guides, and certification programs to ensure client-facing teams effectively communicate product value and roadmap updates. It also involves providing structured coaching based on call reviews and partnering with cross-functional teams to align messaging with client needs.
Scale Customer Success Manager (Temporary)
The Scale Customer Success Manager will manage a large portfolio of customers using automated workflows, AI-assisted tools, and digital engagement strategies to drive retention and product adoption. They are responsible for monitoring customer health, identifying risks, and ensuring customers are connected to the appropriate internal resources.
Implementation Specialist
The Implementation Specialist leads client transitions to the Ncontracts product suite by managing project milestones and providing consultative expertise. They act as the primary point of contact to ensure client requirements are met while driving product adoption and retention.
Implementation Support Coordinator
The Implementation Support Coordinator provides administrative and coordination support to a pod of Implementation Specialists to ensure accurate record-keeping and information flow. Responsibilities include updating status fields in TaskRay, routing information requests, and preparing meeting materials.
Director Business Development
The Director of Business Development is responsible for leading, coaching, and motivating a team of Business Development Representatives to achieve revenue targets. They will collaborate with sales and marketing leadership to optimize processes, manage performance, and ensure the team effectively generates and qualifies sales opportunities.
Product Manager
The Product Manager will lead customer discovery and own the product backlog to deliver high-quality, AI-enabled lending compliance solutions. They will also partner with cross-functional teams to drive go-to-market activities, sales enablement, and feature adoption.
Associate Director, Creative Marketing
Lead and mentor the in-house creative team to produce high-quality marketing content while aligning creative output with company growth goals. Oversee the end-to-end creative process, including project management, brand standards, and the integration of AI tools to scale content production.
Regulatory Intelligence Expert
You will build and structure regulatory content to train and ground AI products while validating AI-generated outputs for accuracy. Additionally, you will conduct deep regulatory research and contribute to thought leadership initiatives within the compliance intelligence team.
Customer Success Operations Manager
The role focuses on optimizing the systems, processes, and operational infrastructure that support the Customer Success organization. Key duties include managing business systems like Salesforce and Churn Zero, designing workflows, and maintaining SOPs to improve scalability and efficiency.
Senior Product Manager, GRC
Lead the product strategy and execution for the cybersecurity and audit product cluster, focusing on AI-native capabilities for financial institutions. Balance core product management tasks like discovery and roadmap definition with go-to-market enablement and sales partnership.
Manager, Accounting
The Accounting Manager oversees revenue accounting operations in a SaaS environment, ensuring compliance with ASC 606 and managing the full revenue recognition lifecycle. This role also involves managing the Billing Manager and supporting month-end close and payroll processing activities.
Account Executive, Financial Institutions
Drive revenue growth by identifying and closing new business opportunities within financial institutions using a consultative sales approach. Manage the full sales cycle from lead generation and C-suite engagement to contracting and onboarding.
Senior Product Manager
Lead the development of an AI-first Third-Party Risk Management (TPRM) platform, focusing on risk assessments and vendor lifecycle management. Define the product strategy for contract intelligence and AI-assisted reporting to help financial institutions manage risk by exception.
General Application
This is a general application for various departments including development, sales, marketing, and customer support. Candidates will contribute to the company's mission of providing integrated risk management and compliance solutions.