Manage a team of account executives to achieve team quotas and drive new customer acquisition in the Enterprise segment. Lead coaching, pipeline forecasting, and the execution of sales strategies while fostering a high-performance culture.
Muck Rack
16 Remote Job Openings at Muck Rack
Manage a shared book of SMB customers by leading onboarding, renewals, and risk mitigation activities. Handle customer cases via a round-robin system to drive adoption and retention while collaborating with cross-functional teams.
Support the delivery of communications measurement and insight projects by analyzing media data and identifying actionable trends. Assist in preparing client reports and presentations while utilizing AI tools to optimize analytical workflows.
Drive customer growth, retention, and adoption for Enterprise and Mid-Market customers within the UK market. Serve as a strategic advisor and internal champion for the UK region, managing the full customer lifecycle from onboarding through renewal.
Drive expansion revenue by identifying and closing cross-sell and upsell opportunities within existing SMB and Mid-Market accounts. Partner with Customer Success Managers to manage pipelines and accurately forecast monthly and quarterly bookings.
Drive enterprise revenue for media intelligence solutions by building and closing a pipeline of large software opportunities. Partner with Product, Marketing, and Sales leadership to refine messaging, pricing, and packaging for the offering.
Manage an enterprise territory to win new customers and drive revenue growth through pipeline generation and prospecting. Partner with PR and marketing leaders to deliver consultative SaaS solutions for media monitoring and impact measurement.
Support customers through the press release distribution process and manage newsroom content publishing. Troubleshoot technical issues and collaborate with Product and Engineering teams to resolve customer problems.
Drive expansion revenue by identifying and closing cross-sell and upsell opportunities within existing Enterprise accounts. Partner with Customer Success Managers to manage pipeline creation, conversion, and accurate revenue forecasting.
Lead the organic growth strategy by owning SEO, GEO, and website performance to drive traffic and revenue. Manage the website experience, including user journeys and conversion rate optimization through continuous experimentation.
Generate a pipeline of opportunities through strategic outbound outreach via email, LinkedIn, and phone. Collaborate with Account Executives and Marketing to align efforts and maintain accurate records in Salesforce.
Media Monitoring Automation Specialist, Global Services
Muck Rack
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Full Time
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2 months ago
Muck Rack
The specialist will transition manual media monitoring processes into scalable, automated workflows using internal tools and platforms like N8N. They will configure systems for content acquisition, validation, and delivery while maintaining standard operating procedures.
Design and evolve high-throughput data pipelines to ingest and transform unstructured content into structured datasets. Collaborate with cross-functional teams to ensure system scalability, reliability, and maintainability while mentoring engineering staff.
You will design and improve standardized infrastructure, deployment workflows, and CI/CD pipelines while managing cloud infrastructure on AWS. Additionally, you will build and operate containerized infrastructure with a focus on scalability, reliability, and cost efficiency.
The Customer Success Manager will serve as the primary point of contact for enterprise agency clients, managing the full customer lifecycle from onboarding to renewal. They are responsible for driving retention, identifying expansion opportunities, and ensuring customers achieve value through strategic product adoption.
The VP of Sales will lead and develop a multi-layered sales organization to drive consistent revenue outcomes across all segments. They will establish operational rigor, improve forecasting accuracy, and partner with executive leadership to execute go-to-market strategies.
