Drive customer growth, retention, and adoption for Enterprise and Mid-Market customers within the UK market. Serve as a strategic advisor and internal champion for the UK region, managing the full customer lifecycle from onboarding through renewal.
Muck Rack
21 Remote Job Openings at Muck Rack
Drive expansion revenue by identifying and closing cross-sell and upsell opportunities within existing SMB and Mid-Market accounts. Partner with Customer Success Managers to manage pipelines and accurately forecast monthly and quarterly bookings.
Drive enterprise revenue for media intelligence solutions by building and closing a pipeline of large software opportunities. Partner with Product, Marketing, and Sales leadership to refine messaging, pricing, and packaging for the offering.
Manage an enterprise territory to win new customers and drive revenue growth through pipeline generation and prospecting. Partner with PR and marketing leaders to deliver consultative SaaS solutions for media monitoring and impact measurement.
Support customers through the press release distribution process and manage newsroom content publishing. Troubleshoot technical issues and collaborate with Product and Engineering teams to resolve customer problems.
Drive expansion revenue by identifying and closing cross-sell and upsell opportunities within existing Enterprise accounts. Partner with Customer Success Managers to manage pipeline creation, conversion, and accurate revenue forecasting.
Lead the organic growth strategy by owning SEO, GEO, and website performance to drive traffic and revenue. Manage the website experience, including user journeys and conversion rate optimization through continuous experimentation.
Generate a pipeline of opportunities through strategic outbound outreach via email, LinkedIn, and phone. Collaborate with Account Executives and Marketing to align efforts and maintain accurate records in Salesforce.
Lead the analytics function by owning data and metric definitions and managing a team of analytics engineers and embedded business analysts. Drive the BI and AI strategy to transition from dashboard-driven reporting to a natural language, self-service analytics model.
Support the planning and execution of the Generative Pulse Summit 2026, focusing on production, speaker management, and onsite showrunning. Manage logistics, budget tracking, and cross-functional communications to ensure a seamless event experience.
Media Monitoring Automation Specialist, Global Services
Muck Rack
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Full Time
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a month ago
Muck Rack
The specialist will transition manual media monitoring processes into scalable, automated workflows using internal tools and platforms like N8N. They will configure systems for content acquisition, validation, and delivery while maintaining standard operating procedures.
Media Monitoring Automation Specialist, Irish Market Services
Muck Rack
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Full Time
·
a month ago
Muck Rack
The specialist will transition manual media monitoring workflows into automated systems using tools like N8N for the Irish market. They will configure pipelines for content acquisition, tagging, and delivery while maintaining standard operating procedures.
Design and maintain high-throughput data pipelines to transform unstructured content into structured datasets. Collaborate cross-functionally to build scalable, event-driven systems that power core platform experiences.
The Associate Director will own the post-sale lifecycle strategy, focusing on onboarding, adoption, retention, expansion, and advocacy. They will also lead a high-performing team and drive product adoption and customer growth initiatives.
Lead a distributed IT team to scale and operate internal systems, focusing on identity management, SaaS administration, and endpoint lifecycles. Collaborate with Security and People teams to automate onboarding/offboarding and transition IT operations from external providers to an in-house team.
Design and evolve high-throughput data pipelines to ingest and transform unstructured content into structured datasets. Collaborate with cross-functional teams to ensure system scalability, reliability, and maintainability while mentoring engineering staff.
Design and develop product features that power reporting, insights, and data analysis across the platform. Collaborate with cross-functional teams to deliver reliable, scalable solutions while maintaining system infrastructure.
You will design and improve standardized infrastructure, deployment workflows, and CI/CD pipelines while managing cloud infrastructure on AWS. Additionally, you will build and operate containerized infrastructure with a focus on scalability, reliability, and cost efficiency.
The Customer Success Manager will serve as the primary point of contact for enterprise agency clients, managing the full customer lifecycle from onboarding to renewal. They are responsible for driving retention, identifying expansion opportunities, and ensuring customers achieve value through strategic product adoption.
The VP of Sales will lead and develop a multi-layered sales organization to drive consistent revenue outcomes across all segments. They will establish operational rigor, improve forecasting accuracy, and partner with executive leadership to execute go-to-market strategies.
The Financial Accountant will support key financial processes, ensure accurate reporting, and optimize daily accounting operations, focusing on Accounts Receivable, Accounts Payable, and Cash Management, while assisting with the month-end close. Key duties include processing invoices, managing collections, preparing indirect tax returns like VAT, and identifying efficiency improvements.
