Monzo

Senior Machine Learning Scientist, Customer Operations

Monzo · Full Time · an hour ago

Monzo

🌎 United Kingdom 💵 £115K - £150K per year ⭐ 5-10 yrs exp 💼 Software Development

You will develop and deploy advanced machine learning models, including LLMs, to automate customer support and optimize problem routing. You will work within a cross-functional team to enhance customer satisfaction and operational efficiency at scale.

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Lead Machine Learning Scientist, Customer Operations

Monzo · Full Time · an hour ago

Monzo

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Software Development

You will lead the development of advanced machine learning models and human-in-the-loop systems to optimize customer operations and query resolution. You will also provide technical leadership within the ML discipline, mentoring team members and steering technical strategy across product squads.

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Credit Analyst

Monzo · Full Time · 5 hours ago

Monzo

🌎 United Kingdom 💵 £59100 - £79900 per year ⭐ 2-5 yrs exp 💼 Finance

You will develop and optimize unsecured credit risk and pricing strategies while monitoring the performance of lending portfolios. Additionally, you will build database tables and dashboards to provide insights that drive strategic business decisions.

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People Governance and Accountability Senior Manager

Monzo · Full Time · 3 days ago

Monzo

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Others

The Senior Manager will own the operational delivery of people governance and accountability frameworks, ensuring compliance with regulatory requirements like SMCR and IAF/SEAR. They will also drive continuous improvement of processes and controls while partnering with cross-functional teams to manage risk and organizational change.

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Performance Analytics and Insight Analyst

Monzo · Full Time · 3 days ago

Monzo

🌎 United Kingdom 💵 £61400 - £75000 per year ⭐ 2-5 yrs exp 💼 Software Development

You will define and track key performance metrics while using statistical tools to uncover trends and insights from people data. Additionally, you will build dashboards and provide actionable recommendations to leadership to drive performance and organizational strategy.

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Senior Credit Risk Manager, Credit Platform

Monzo · Full Time · 4 days ago

Monzo

🌎 United Kingdom 💵 £125K - £169K per year ⭐ 5-10 yrs exp 💼 Finance

You will define the roadmap for the Credit Platform and lead the evolution of infrastructure that supports credit valuation and decisioning. Additionally, you will hire, coach, and develop a high-performing team of Credit Analysts to drive technical excellence and organizational impact.

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Senior Product Manager, FinCrime

Monzo · Full Time · 6 days ago

Monzo

🌎 United Kingdom 💵 £110K - £135K per year ⭐ 5-10 yrs exp 💼 Product

Lead a cross-functional squad to build AI-first toolings and automate financial crime investigation workflows. Focus on reducing handling time and improving operational efficiency for Customer Operations while maintaining decision quality.

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Senior Financial Crime Investigator - Merchant Acquiring

Monzo · Full Time · 7 days ago

Monzo

🌎 United Kingdom 💵 £31100 - £39350 per year ⭐ 5-10 yrs exp 💼 Finance

Conduct comprehensive KYB checks and risk assessments for business customers to prevent financial crime. Investigate suspicious activities and collaborate with Compliance, Legal, and Risk teams to ensure regulatory adherence.

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Financial Crime Team Manager, Merchant Acquiring, Business Banking

Monzo · Full Time · 7 days ago

Monzo

🌎 United Kingdom 💵 £32200 - £43600 per year ⭐ 5-10 yrs exp 💼 Finance

Lead and develop a team of Financial Crime Business Banking investigators focusing on merchant acquiring risks. Manage the full merchant lifecycle including onboarding, underwriting, and ongoing monitoring while ensuring compliance with card scheme rules.

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Senior Financial Crime Investigator, Spanish Speaking

Monzo · Full Time · 10 days ago

Monzo

🌎 United Kingdom 💵 £31100 - £37000 per year ⭐ 2-5 yrs exp 💼 Finance

Investigate complex anti-money laundering alerts and recommend the filing of Suspicious Transaction Reports. Perform high-risk customer onboarding decisions and ongoing due diligence while providing financial crime expertise to other teams.

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Senior Technical Program Manager

Monzo · Full Time · 10 days ago

Monzo

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Product

Lead the end-to-end planning and execution of payment product launches across multiple teams and disciplines. Manage program roadmaps, dependencies, and stakeholders to ensure operational effectiveness and speed of delivery.

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Benefits Specialist

Monzo · Full Time · 10 days ago

Monzo

🌎 United Kingdom 💵 £46300 - £62700 per year ⭐ 2-5 yrs exp 💼 Finance

The role involves managing day-to-day benefits and leave policies, including the end-to-end renewal process and implementation of new programs. It also requires collaborating with internal stakeholders and external brokers to ensure compliance and seamless process design.

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Senior User Research Manager

Monzo · Full Time · 12 days ago

Monzo

🌎 United Kingdom 💵 £110K - £150K per year ⭐ 10+ yrs exp 💼 Others

Lead research across Core Banking to shape a coherent Personal Banking research strategy and influence company-wide product roadmaps. Manage a team of 6-8 direct and indirect reports while defining the global research operating model.

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Buyer

Monzo · Full Time · 12 days ago

Monzo

🌎 United Kingdom 💵 £40000 - £52000 per year ⭐ 2-5 yrs exp 💼 Finance

Lead end-to-end sourcing processes and negotiate commercial terms to deliver measurable value within a defined category. Manage contract execution, renewal planning, and align stakeholders to drive confident commercial decision-making.

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Backend Engineer III

Monzo · Full Time · 19 days ago

Monzo

🌎 United Kingdom 💵 £85000 - £110K per year ⭐ 5-10 yrs exp 💼 Software Development

Design and build an in-house banking platform focusing on resilient software and distributed systems. Collaborate across disciplines to solve challenges ranging from customer-facing products to underlying infrastructure and security.

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Treasury Risk Manager

Monzo · Full Time · 21 days ago

Monzo

🌎 United Kingdom 💵 £63800 - £80650 per year ⭐ 5-10 yrs exp 💼 Finance

Provide second-line oversight of the Treasury investment portfolio, focusing on wholesale credit risk, liquidity, and market risk monitoring. Conduct independent credit assessments and stress testing for ABS and CLO structures to ensure safe growth.

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Fraud Team Manager, English & Spanish Speaking

Monzo · Full Time · 24 days ago

Monzo

🌎 United Kingdom 💵 £38300 - £48400 per year ⭐ 5-10 yrs exp 💼 Others

Lead and develop a team of Fraud Investigators, focusing on the setup and scaling of a Spanish-speaking team. Responsible for driving performance through coaching, quality checks, and aggregating operational feedback for leadership.

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Lead Machine Learning Scientist, FinCrime

Monzo · Full Time · a month ago

Monzo

🌎 United Kingdom 💵 £115K - £150K per year ⭐ 5-10 yrs exp 💼 Software Development

Lead the design and deployment of advanced real-time ML models to detect financial crime and suspicious user behavior. Provide technical leadership and mentorship within the ML discipline while collaborating with cross-functional product squads.

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Lead Machine Learning Scientist, Search

Monzo · Full Time · a month ago

Monzo

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Software Development

Lead the development and deployment of advanced ML models to enhance search and discovery for the Monzo Co-pilot. Act as both a technical leader and individual contributor to build scalable, responsible AI solutions for over 15 million customers.

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Machine Learning Manager, Operations

Monzo · Full Time · a month ago

Monzo

🌎 United Kingdom 💵 £113K - £153K per year ⭐ 5-10 yrs exp 💼 Software Development

Lead the Machine Learning strategy and delivery for the Workforce Management vertical to optimize customer support supply and demand. Manage and coach a team of ML Scientists while collaborating with cross-functional product squads to ship production ML systems.

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Financial Health Strategy Manager

Monzo · Full Time · a month ago

Monzo

🌎 United Kingdom 💵 £53100 - £71900 per year ⭐ 5-10 yrs exp 💼 Finance

Drive the Financial Health strategy to support customers in financial hardship and improve customer outcomes. Collaborate with cross-functional teams to implement strategic changes and monitor portfolio performance using data.

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Tech Recruiter

Monzo · Full Time · a month ago

Monzo

🌎 United Kingdom 💵 £45000 - £65000 per year ⭐ 2-5 yrs exp 💼 Recruitment

Manage the end-to-end hiring process for tech roles, collaborating with hiring managers to define skill requirements and assessment methods. Focus on sourcing diverse talent and utilizing data to continuously improve recruitment processes.

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Engineering Director, EU

Monzo · Full Time · a month ago

Monzo

🌎 United Kingdom 💵 £170K - £225K per year ⭐ 10+ yrs exp 💼 Others

Lead a distributed engineering organization to scale Monzo's banking operations across European markets. Partner with cross-functional leaders to define strategy, navigate regulatory requirements, and drive alignment across multiple product collectives.

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Senior Machine Learning Manager, Borrowing

Monzo · Full Time · a month ago

Monzo

🌎 United Kingdom 💵 £138K - £176K per year ⭐ 10+ yrs exp 💼 Software Development

Lead a team of ML scientists to define and execute the Borrowing ML roadmap for UK growth and EU expansion. Oversee the development of underwriting, pricing, and lifecycle decisioning models to improve commercial impact and strategic advantage.

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Staff Analytics Engineer

Monzo · Full Time · a month ago

Monzo

🌎 United Kingdom 💵 £121K - £164K per year ⭐ 10+ yrs exp 💼 Software Development

Architect and govern the data layer for the Borrowing domain, transforming complex technical problems into scalable data products. Lead the design of reusable feature stores and infrastructure patterns to support analytics, ML, and regulatory reporting.

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Analytics Engineer

Monzo · Full Time · a month ago

Monzo

🌎 United Kingdom 💵 £57800 - £75000 per year ⭐ 2-5 yrs exp 💼 Software Development

Build robust data pipelines and models in BigQuery to support internal reporting, machine learning, and regulatory use cases. Optimize the data warehouse to reduce complexity and cost while defining best practices for data modelling and quality.

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Credit Model Validation Manager

Monzo · Full Time · a month ago

Monzo

🌎 United Kingdom 💵 £79000 - £93000 per year ⭐ 5-10 yrs exp 💼 Finance

Lead the independent validation of credit decisioning models, including machine learning and NPV models, to ensure they are fit for purpose and governed. Provide challenge to model developers and improve the Model Risk Framework to align with regulatory guidelines.

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Credit Risk Director, Business Borrowing

Monzo · Full Time · a month ago

Monzo

🌎 United Kingdom 💵 £165K - £200K per year ⭐ 10+ yrs exp 💼 Finance

Lead the credit risk function for business borrowing by designing and implementing credit and pricing strategies. Manage a team of analysts to monitor portfolio performance and support the roll-out of new lending products.

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Data Director, Workforce Systems & Service Performance

Monzo · Full Time · a month ago

Monzo

🌎 United Kingdom 💵 £150K - £180K per year ⭐ 10+ yrs exp 💼 Others

Lead the strategy and development of workforce systems to optimize demand forecasting, capacity planning, and service performance. Build and scale a high-performing team to create production-grade data products that support live operational decisions.

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Senior Analytics Engineer

Monzo · Full Time · 2 months ago

Monzo

🌎 United Kingdom 💵 £76500 - £95000 per year ⭐ 5-10 yrs exp 💼 Software Development

Build and optimize robust downstream data models in BigQuery to support internal reporting, machine learning, and regulatory use cases. Define and manage best practices for the data warehouse, including payload design, metadata standards, and data governance.

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Machine Learning Manager, Fincrime

Monzo · Full Time · 2 months ago

Monzo

🌎 United Kingdom 💵 £113K - £153K per year ⭐ 5-10 yrs exp 💼 Software Development

Lead and develop a team of Machine Learning specialists to build and improve models that detect financial crime and fraud. Partner with cross-functional stakeholders to translate ambiguous fraud problems into reliable, high-impact ML controls.

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Head of Prudential Risk

Monzo · Full Time · 2 months ago

Monzo

🌎 United Kingdom 💵 £121K - £140K per year ⭐ 10+ yrs exp 💼 Others

Lead the planning and production of key prudential deliverables, including the annual group ICAAP and recovery plans. Ensure financial risk is managed within risk appetite and oversee compliance with the Resolution Assessment Framework.

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Credit Risk Manager, Portfolio Management

Monzo · Full Time · 2 months ago

Monzo

🌎 United Kingdom 💵 £100K - £130K per year ⭐ 5-10 yrs exp 💼 Finance

Lead a team of credit analysts to oversee portfolio monitoring, forecasting, and risk-based pricing strategies for the Flex product. Collaborate cross-functionally within a product squad to optimize customer engagement and mitigate losses through data-driven frameworks.

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Staff Product Designer

Monzo · Full Time · 2 months ago

Monzo

🌎 United Kingdom 💵 £110K - £125K per year ⭐ 10+ yrs exp 💼 Design

Set the long-term design vision and lead large, end-to-end design projects in ambiguous problem spaces. Partner with cross-functional leaders to execute product strategies and mentor designers to foster a culture of growth.

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Technical Accounting & Advisory Lead

Monzo · Full Time · 2 months ago

Monzo

🌎 United Kingdom 💵 £106K - £143K per year ⭐ 5-10 yrs exp 💼 Finance

Establish and lead the technical accounting policy function for Group, UK, and EU regulated entities. Act as the primary technical interface to assess commercial proposals and translate complex standards into actionable business advice.

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Lead Product Designer

Monzo · Full Time · 2 months ago

Monzo

🌎 United Kingdom 💵 £90000 - £110K per year ⭐ 10+ yrs exp 💼 Design

Lead the creation of product visions and solve complex, ambiguous design challenges to improve customer experience. Drive improvements in design systems and mentor other designers to foster team growth.

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Engineering Director, Security

Monzo · Full Time · 3 months ago

Monzo

🌎 United Kingdom 💵 £170K - £200K per year ⭐ 10+ yrs exp 💼 Others

Lead the transition to a proactive secure-by-design architecture for core platform primitives and eliminate systemic security risks. Manage a high-performing team of security engineers while collaborating with the CISO and CTO on the long-term security roadmap.

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Senior Staff Backend Engineer

Monzo · Full Time · 4 months ago

Monzo

🌎 United Kingdom 💵 £135K - £184K per year ⭐ 10+ yrs exp 💼 Software Development

This is a hands-on engineering leadership (IC) position where the engineer partners with Directors to shape technical and product direction across multiple squads (30-70+ engineers). Responsibilities include being hands-on in coding and architecture, leading complex systems design, and setting a high bar for technical excellence across the collective.

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Senior Backend Engineer

Monzo · Full Time · 6 months ago

Monzo

🌎 United Kingdom 💵 £95000 - £130K per year ⭐ 2-5 yrs exp 💼 Software Development

As a backend engineer, you will collaborate with your team to build and support specific parts of Monzo's banking platform. You will work alongside various disciplines to solve interesting challenges and improve customer outcomes.

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Staff Backend Engineer

Monzo · Full Time · 6 months ago

Monzo

🌎 United Kingdom 💵 £115K - £150K per year ⭐ 2-5 yrs exp 💼 Software Development

As a product backend engineer, you will collaborate across disciplines to test hypotheses and make a difference to customers. You will work in a squad to build and support a particular part of Monzo.

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Senior Engineering Manager

Monzo · Full Time · 6 months ago

Monzo

🌎 United Kingdom 💵 £130K - £165K per year ⭐ 10+ yrs exp 💼 Others

The Senior Engineering Manager will lead multiple teams and be responsible for structuring, organizing, and supporting their teams to deliver on their mission. They will also be accountable for the technical and delivery outcomes for their area.

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Senior Engineering Manager

Monzo · Full Time · 6 months ago

Monzo

🌎 United Kingdom 💵 £130K - £165K per year ⭐ 10+ yrs exp 💼 Others

As a Senior Engineering Manager, you will lead multiple teams and be responsible for structuring and supporting your team to deliver on their mission. You will also be accountable for the technical and delivery outcomes for your area.

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Senior Backend Engineer

Monzo · Full Time · 6 months ago

Monzo

🌎 United Kingdom 💵 £95000 - £130K per year ⭐ 5-10 yrs exp 💼 Software Development

The role involves collaborating within a squad alongside various disciplines to build and support a specific part of Monzo's banking platform. Backend engineers will work on innovative areas, potentially including machine learning and AI applications for tasks like fighting financial crime or building smarter financial tools.

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Staff Backend Engineer

Monzo · Full Time · 6 months ago

Monzo

🌎 United Kingdom 💵 £115K - £150K per year ⭐ 2-5 yrs exp 💼 Software Development

As a product backend engineer, you will collaborate across disciplines to test hypotheses and make a difference to customers. You will work in a squad to build and support a particular part of Monzo.

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Senior Engineering Manager

Monzo · Full Time · 6 months ago

Monzo

🌎 United Kingdom 💵 £130K - £165K per year ⭐ 10+ yrs exp 💼 Others

As a Senior Engineering Manager, you will lead multiple teams and be responsible for structuring, organizing, and supporting your team to deliver on their mission. You will also be accountable for the technical and delivery outcomes for your area.

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Senior Backend Engineer

Monzo · Full Time · 6 months ago

Monzo

🌎 United Kingdom 💵 £95000 - £130K per year ⭐ 2-5 yrs exp 💼 Software Development

As a backend engineer, you will collaborate with your team to build and support specific parts of Monzo's banking platform. You will work alongside various disciplines to solve interesting challenges and improve customer outcomes.

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Staff Backend Engineer

Monzo · Full Time · 6 months ago

Monzo

🌎 United Kingdom 💵 £115K - £150K per year ⭐ 2-5 yrs exp 💼 Software Development

As a product backend engineer, you will collaborate across disciplines to test hypotheses and make a difference to customers. You will work in a squad to build and support a particular part of Monzo.

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Payments Expert

Monzo · Full Time · 9 months ago

Monzo

🌎 United Kingdom 💵 £28050 - £33300 per year ⭐ 0-2 yrs exp 💼 Others

The Payments Expert will handle complex payment-related issues, providing support to both customers and team members. They will also engage in interbank communications and manage various payment processes.

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