The Director of Data, Payments will lead the data strategy for the payments division, driving product decisions and commercial optimization. They will manage a high-performing team of data professionals to ensure scalable, reliable, and data-driven payment experiences.
The CRM Manager will establish and scale CRM frameworks for EU markets, defining communication strategies across the entire customer lifecycle. They will execute multi-channel campaigns while collaborating with cross-functional teams to drive engagement and retention.
The Regulatory Reporting Manager is responsible for interpreting and implementing regulatory rules into capital, liquidity, and financial returns. They will lead the team in automating reporting processes while ensuring compliance through robust governance and cross-functional collaboration.
The role involves conducting complex financial crime investigations, including enhanced due diligence and money muling inquiries for business accounts. You will also be responsible for submitting high-quality suspicious activity reports to the National Crime Agency and coaching team members on investigative best practices.
The Senior Service Analyst will use data-driven insights to optimize staffing for customer operations and service teams. Responsibilities include creating dashboards, performing root-cause analysis, managing incidents, and reporting to senior stakeholders.
You will perform independent model validations for financial crime and fraud models while building relationships with first-line teams to embed risk frameworks. Additionally, you will oversee model changes, monitor performance against risk thresholds, and provide advisory support to ensure models remain fit for purpose.
You will lead the development and deployment of advanced machine learning and GenAI models to enhance business banking experiences for SMEs. You will collaborate with cross-functional teams to identify high-impact opportunities and operationalize models within a cloud-native environment.
You will apply quantitative analysis and data mining to understand user behavior and inform product strategy. Additionally, you will guide product teams in measuring key metrics and running A/B experiments to improve product performance.
Lead the data strategy and evolve product offerings to simplify money management for customers. Collaborate with product, engineering, and research teams to set standards and drive data-informed decision-making.
Design and refine credit underwriting and limit strategies to optimize risk and growth while analyzing portfolio performance. Partner with cross-functional teams to drive sustainable, profitable, and responsible growth across the lending portfolio.
You will lead the development of advanced machine learning models and human-in-the-loop systems to optimize customer operations and query resolution. You will also provide technical leadership within the ML discipline, mentoring team members and steering technical strategy across product squads.
You will develop and optimize unsecured credit risk and pricing strategies while monitoring the performance of lending portfolios. Additionally, you will build database tables and dashboards to provide insights that drive strategic business decisions.
The Senior Manager will own the operational delivery of people governance and accountability frameworks, ensuring compliance with regulatory requirements like SMCR and IAF/SEAR. They will also drive continuous improvement of processes and controls while partnering with cross-functional teams to manage risk and organizational change.
You will define the roadmap for the Credit Platform and lead the evolution of infrastructure that supports credit valuation and decisioning. Additionally, you will hire, coach, and develop a high-performing team of Credit Analysts to drive technical excellence and organizational impact.
Lead the end-to-end planning and execution of payment product launches across multiple teams and disciplines. Manage program roadmaps, dependencies, and stakeholders to ensure operational effectiveness and speed of delivery.
Lead research across Core Banking to shape a coherent Personal Banking research strategy and influence company-wide product roadmaps. Manage a team of 6-8 direct and indirect reports while defining the global research operating model.
Design and build an in-house banking platform focusing on resilient software and distributed systems. Collaborate across disciplines to solve challenges ranging from customer-facing products to underlying infrastructure and security.
Lead the design and deployment of advanced real-time ML models to detect financial crime and suspicious user behavior. Provide technical leadership and mentorship within the ML discipline while collaborating with cross-functional product squads.
Lead the development and deployment of advanced ML models to enhance search and discovery for the Monzo Co-pilot. Act as both a technical leader and individual contributor to build scalable, responsible AI solutions for over 15 million customers.
Lead the Machine Learning strategy and delivery for the Workforce Management vertical to optimize customer support supply and demand. Manage and coach a team of ML Scientists while collaborating with cross-functional product squads to ship production ML systems.
Lead a distributed engineering organization to scale Monzo's banking operations across European markets. Partner with cross-functional leaders to define strategy, navigate regulatory requirements, and drive alignment across multiple product collectives.
Lead a team of ML scientists to define and execute the Borrowing ML roadmap for UK growth and EU expansion. Oversee the development of underwriting, pricing, and lifecycle decisioning models to improve commercial impact and strategic advantage.
Architect and govern the data layer for the Borrowing domain, transforming complex technical problems into scalable data products. Lead the design of reusable feature stores and infrastructure patterns to support analytics, ML, and regulatory reporting.
Lead the independent validation of credit decisioning models, including machine learning and NPV models, to ensure they are fit for purpose and governed. Provide challenge to model developers and improve the Model Risk Framework to align with regulatory guidelines.
Lead the credit risk function for business borrowing by designing and implementing credit and pricing strategies. Manage a team of analysts to monitor portfolio performance and support the roll-out of new lending products.
Lead the strategy and development of workforce systems to optimize demand forecasting, capacity planning, and service performance. Build and scale a high-performing team to create production-grade data products that support live operational decisions.
Build and optimize robust downstream data models in BigQuery to support internal reporting, machine learning, and regulatory use cases. Define and manage best practices for the data warehouse, including payload design, metadata standards, and data governance.
Lead a team of credit analysts to oversee portfolio monitoring, forecasting, and risk-based pricing strategies for the Flex product. Collaborate cross-functionally within a product squad to optimize customer engagement and mitigate losses through data-driven frameworks.
Set the long-term design vision and lead large, end-to-end design projects in ambiguous problem spaces. Partner with cross-functional leaders to execute product strategies and mentor designers to foster a culture of growth.
Establish and lead the technical accounting policy function for Group, UK, and EU regulated entities. Act as the primary technical interface to assess commercial proposals and translate complex standards into actionable business advice.
Lead the creation of product visions and solve complex, ambiguous design challenges to improve customer experience. Drive improvements in design systems and mentor other designers to foster team growth.
This is a hands-on engineering leadership (IC) position where the engineer partners with Directors to shape technical and product direction across multiple squads (30-70+ engineers). Responsibilities include being hands-on in coding and architecture, leading complex systems design, and setting a high bar for technical excellence across the collective.
As a backend engineer, you will collaborate with your team to build and support specific parts of Monzo's banking platform. You will work alongside various disciplines to solve interesting challenges and improve customer outcomes.
The Senior Engineering Manager will lead multiple teams and be responsible for structuring, organizing, and supporting their teams to deliver on their mission. They will also be accountable for the technical and delivery outcomes for their area.
As a product backend engineer, you will collaborate across disciplines to test hypotheses and make a difference to customers. You will work in a squad to build and support a particular part of Monzo.
As a Senior Engineering Manager, you will lead multiple teams and be responsible for structuring and supporting your team to deliver on their mission. You will also be accountable for the technical and delivery outcomes for your area.
The role involves collaborating within a squad alongside various disciplines to build and support a specific part of Monzo's banking platform. Backend engineers will work on innovative areas, potentially including machine learning and AI applications for tasks like fighting financial crime or building smarter financial tools.
As a product backend engineer, you will collaborate across disciplines to test hypotheses and make a difference to customers. You will work in a squad to build and support a particular part of Monzo.
As a Senior Engineering Manager, you will lead multiple teams and be responsible for structuring, organizing, and supporting your team to deliver on their mission. You will also be accountable for the technical and delivery outcomes for your area.
As a backend engineer, you will collaborate with your team to build and support specific parts of Monzo's banking platform. You will work alongside various disciplines to solve interesting challenges and improve customer outcomes.
As a product backend engineer, you will collaborate across disciplines to test hypotheses and make a difference to customers. You will work in a squad to build and support a particular part of Monzo.
The Payments Expert will handle complex payment-related issues, providing support to both customers and team members. They will also engage in interbank communications and manage various payment processes.
