The Operational Resilience Manager will coordinate and execute resilience requirements, including mapping business service dependencies and monitoring impact tolerances. They will also support scenario testing, business continuity planning, and provide operational inputs for risk committees and regulatory assessments.
The role involves shaping and evolving operations strategy while driving commercial visibility and performance management across the organization. You will partner with cross-functional teams to align priorities, manage the operations roadmap, and provide decision support to senior leadership.
You will lead a cross-functional team of data scientists and analysts to drive product innovation and improve financial crime detection and prevention strategies. You will collaborate with product, risk, and engineering stakeholders to implement data-driven solutions and support the professional development of your team.
Lead, develop, and grow a team of data scientists while partnering with product and engineering leaders to shape strategy. Ensure data-driven decision-making is embedded across the business by applying rigorous analytical approaches to complex problems.
The Director of Product Design will lead design strategy for the Payments business area, partnering with Product and Engineering leadership to shape roadmaps and drive execution. They will also build and mentor a high-performing design team while championing design thinking and quality across the organization.
Oversee the review and approval of financial promotions to ensure compliance with FCA and ASA regulations. Develop training materials for new product launches and maintain up-to-date knowledge of regulatory developments.
Define the product strategy and roadmap for Finance Infrastructure within the Payments Platform. Partner with Engineering and Finance teams to build scalable systems that support the bank's growth and regulatory needs.
The Director of Data, Payments will lead the data strategy for the payments division, driving product decisions and commercial optimization. They will manage a high-performing team of data professionals to ensure scalable, reliable, and data-driven payment experiences.
The CRM Manager will establish and scale CRM frameworks for EU markets, defining communication strategies across the entire customer lifecycle. They will execute multi-channel campaigns while collaborating with cross-functional teams to drive engagement and retention.
You will lead the development and deployment of advanced machine learning and GenAI models to enhance business banking experiences for SMEs. You will collaborate with cross-functional teams to identify high-impact opportunities and operationalize models within a cloud-native environment.
Lead the data strategy and evolve product offerings to simplify money management for customers. Collaborate with product, engineering, and research teams to set standards and drive data-informed decision-making.
Design and refine credit underwriting and limit strategies to optimize risk and growth while analyzing portfolio performance. Partner with cross-functional teams to drive sustainable, profitable, and responsible growth across the lending portfolio.
You will lead the development of advanced machine learning models and human-in-the-loop systems to optimize customer operations and query resolution. You will also provide technical leadership within the ML discipline, mentoring team members and steering technical strategy across product squads.
You will develop and optimize unsecured credit risk and pricing strategies while monitoring the performance of lending portfolios. Additionally, you will build database tables and dashboards to provide insights that drive strategic business decisions.
You will define the roadmap for the Credit Platform and lead the evolution of infrastructure that supports credit valuation and decisioning. Additionally, you will hire, coach, and develop a high-performing team of Credit Analysts to drive technical excellence and organizational impact.
Lead the end-to-end planning and execution of payment product launches across multiple teams and disciplines. Manage program roadmaps, dependencies, and stakeholders to ensure operational effectiveness and speed of delivery.
Lead research across Core Banking to shape a coherent Personal Banking research strategy and influence company-wide product roadmaps. Manage a team of 6-8 direct and indirect reports while defining the global research operating model.
Design and build an in-house banking platform focusing on resilient software and distributed systems. Collaborate across disciplines to solve challenges ranging from customer-facing products to underlying infrastructure and security.
Lead the design and deployment of advanced real-time ML models to detect financial crime and suspicious user behavior. Provide technical leadership and mentorship within the ML discipline while collaborating with cross-functional product squads.
Lead the Machine Learning strategy and delivery for the Workforce Management vertical to optimize customer support supply and demand. Manage and coach a team of ML Scientists while collaborating with cross-functional product squads to ship production ML systems.
Lead a distributed engineering organization to scale Monzo's banking operations across European markets. Partner with cross-functional leaders to define strategy, navigate regulatory requirements, and drive alignment across multiple product collectives.
Lead a team of ML scientists to define and execute the Borrowing ML roadmap for UK growth and EU expansion. Oversee the development of underwriting, pricing, and lifecycle decisioning models to improve commercial impact and strategic advantage.
Architect and govern the data layer for the Borrowing domain, transforming complex technical problems into scalable data products. Lead the design of reusable feature stores and infrastructure patterns to support analytics, ML, and regulatory reporting.
Lead the independent validation of credit decisioning models, including machine learning and NPV models, to ensure they are fit for purpose and governed. Provide challenge to model developers and improve the Model Risk Framework to align with regulatory guidelines.
Build and optimize robust downstream data models in BigQuery to support internal reporting, machine learning, and regulatory use cases. Define and manage best practices for the data warehouse, including payload design, metadata standards, and data governance.
Lead a team of credit analysts to oversee portfolio monitoring, forecasting, and risk-based pricing strategies for the Flex product. Collaborate cross-functionally within a product squad to optimize customer engagement and mitigate losses through data-driven frameworks.
Set the long-term design vision and lead large, end-to-end design projects in ambiguous problem spaces. Partner with cross-functional leaders to execute product strategies and mentor designers to foster a culture of growth.
Lead the creation of product visions and solve complex, ambiguous design challenges to improve customer experience. Drive improvements in design systems and mentor other designers to foster team growth.
This is a hands-on engineering leadership (IC) position where the engineer partners with Directors to shape technical and product direction across multiple squads (30-70+ engineers). Responsibilities include being hands-on in coding and architecture, leading complex systems design, and setting a high bar for technical excellence across the collective.
The Senior Engineering Manager will lead multiple teams and be responsible for structuring, organizing, and supporting their teams to deliver on their mission. They will also be accountable for the technical and delivery outcomes for their area.
As a Senior Engineering Manager, you will lead multiple teams and be responsible for structuring and supporting your team to deliver on their mission. You will also be accountable for the technical and delivery outcomes for your area.
As a Senior Engineering Manager, you will lead multiple teams and be responsible for structuring, organizing, and supporting your team to deliver on their mission. You will also be accountable for the technical and delivery outcomes for your area.
As a backend engineer, you will collaborate with your team to build and support specific parts of Monzo's banking platform. You will work alongside various disciplines to solve interesting challenges and improve customer outcomes.
As a product backend engineer, you will collaborate across disciplines to test hypotheses and make a difference to customers. You will work in a squad to build and support a particular part of Monzo.
The Payments Expert will handle complex payment-related issues, providing support to both customers and team members. They will also engage in interbank communications and manage various payment processes.
