Own assigned customer accounts and guide customers through product rollout, onboarding, adoption, renewals, and expansion while serving as a trusted product advisor and advocate. Partner with Sales, Product Management, and internal teams to address customer needs, communicate feedback, develop onboarding resources, and support customer references and prospective opportunities.
Manage end-to-end client SaaS implementations from kickoff to production deployment, including project planning and solution design. Serve as the primary SME to translate business requirements into technical configurations and oversee user acceptance testing.
The Director of Solutions Engineering leads the function by developing strategy, coaching the team, and partnering with Sales to drive revenue growth. They serve as an executive partner on complex opportunities while ensuring technical alignment between customer needs and company solutions.
The analyst will review, validate, and reconcile client transactions for government pricing calculations while analyzing variances for various Federal Drug Programs. They will also document these analyses, generate reporting packages, and process Tricare rebates while supporting continuous improvement projects.
The Director is responsible for the strategic growth, operational excellence, and delivery of global transparency solutions and managed services. This role leads cross-functional teams to ensure accurate regulatory reporting, high customer satisfaction, and long-term client retention.
The Team Lead oversees the daily operations of the Government Pricing team, ensuring accurate calculation, validation, and reporting of pharmaceutical pricing programs. They also mentor analysts, manage client deliverables, and drive continuous process improvement while serving as the primary escalation point for complex pricing issues.
