Provide excellent customer support to first responders and civilian staff via email, phone, and chat while troubleshooting software issues. Collaborate with engineering and project management teams to escalate complex issues and contribute to the internal knowledge base.
The Tax Manager will oversee direct and indirect tax compliance across U.S., U.K., and Canadian entities while managing third-party advisors. Additionally, the role involves handling financial transparency reporting for a major U.K. public-sector contract under Open Book Data requirements.
The Strategic Account Executive will own and grow the New Jersey and Downstate New York territory by developing strategic sales plans and building relationships with public safety stakeholders. They will lead the full sales lifecycle, including prospecting, product demonstrations, and navigating complex government procurement processes.
The Compliance & Reporting Engineer will build and configure reporting forms to meet state-specific compliance requirements for public safety software. They will collaborate with cross-functional teams to translate customer needs into scalable technical solutions and establish engineering standards for the team.
The DevOps Engineer will manage and optimize cloud infrastructure while automating deployments and enhancing system observability. They will also collaborate with cross-functional teams to ensure platform scalability, security, and reliability.
You will design and execute complex SQL-based ETL processes to migrate legacy public safety data into the Mark43 platform. Additionally, you will collaborate with internal teams and external partners to ensure data quality and project timelines are met.
The Lead Product Designer will set the design direction for critical product areas and lead cross-functional teams from discovery through delivery. You will partner with Product and Engineering to solve complex problems for first responders while raising the quality of design across the organization.
The RMS Architect will oversee the configuration and business process analysis for public safety agencies while managing product features and workflows. They are responsible for training agencies on best practices, guiding change management, and ensuring successful product adoption.
You will own and evolve key areas of the CAD platform, driving products from initial concept through launch and iteration. You will collaborate closely with engineering, design, and go-to-market teams to deliver scalable, intuitive solutions for public safety agencies.
You will be responsible for the stability, performance, and monitoring of production databases while partnering with engineers to optimize schemas and queries. Additionally, you will automate routine maintenance, manage capacity planning, and strengthen disaster recovery processes.
Lead the AI-enabled engineering initiative by designing and orchestrating multi-agent systems to automate software development workflows. You will create the logic and scaffolding for AI agents to plan, write, review, test, and deploy software.
Act as a trusted advisor and client advocate to foster product adoption, user satisfaction, and successful renewals. Collaborate with internal teams to translate client feedback into product enhancements and manage post-implementation care.
Own and evolve the internal developer platform to improve reliability, scalability, and developer productivity. Design self-service capabilities and optimize CI/CD pipelines to reduce friction across the software development lifecycle.
Develop powerful, scalable, and elegant software to support first responders and government agencies. Contribute to mission-critical products that improve community safety and quality of life.
This is a general application for finance roles to support the development of mission-critical software for first responders. The role involves contributing to the financial operations of a company dedicated to improving public safety technology.
This is a general application for candidates interested in joining the Global Services team. The role involves building mission-critical software to support first responders and government agencies.
This is a general application for candidates interested in joining the Mark43 team in growth-related roles. The role involves building mission-critical software to support first responders and government agencies.
Lead the AI-enabled engineering initiative by designing and orchestrating multi-agent systems that plan, write, and deploy software. You will develop the logic and scaffolding for coding agents and integrate AI tools across the engineering stack.
This is a talent community application rather than a specific role. Applicants submit their resumes to be considered for current or future job openings at Mark43.
This is a general application for the People Operations team to build a talent pipeline for future roles. Candidates will support the mission of providing critical software to first responders and government agencies.
Design and build robust server-side solutions for cloud-based public safety software focusing on scale, security, and reliability. Take ownership of projects from inception to deployment while mentoring junior engineers and collaborating with product managers.
Lead the end-to-end 0-1 product design process for public safety software, focusing on reducing cognitive load for first responders. Collaborate with cross-functional teams to deliver scalable solutions across multi-panel workstations, tablets, and mobile apps.
