Manage a portfolio of 12-16 enterprise accounts to drive software adoption, ensure retention, and identify expansion opportunities. Act as a Salesforce and Litify expert to provide best practices and creative problem solving for clients.
Litify
7 Remote Job Openings at Litify
Write clean, scalable Javascript code for AWS services and Salesforce to support data-driven applications. Design and monitor RESTful APIs and manage large-scale file migrations and security within S3.
Lead the end-to-end design for Docrio and Matters & Intakes products, managing everything from problem framing to high-fidelity design and release QA. Collaborate with Product Management, Engineering, and customers to conduct research and ensure designs are feasible and performant.
Drive the transition to an AI-augmented QA model by validating AI-generated test results and performing targeted exploratory testing. Develop and maintain scalable automation suites using Playwright to ensure high code quality for Salesforce-based legal software.
Lead the implementation and configuration of the Litify platform for clients while managing the full project lifecycle. Drive timelines, budgets, and resource allocation to ensure successful on-time delivery and client satisfaction.
Lead the transition to an AI-first QA model by validating AI-generated test results and performing targeted exploratory testing. Develop and maintain a scalable automation suite using Playwright to achieve high test coverage.
Provide Tier 1 technical support for Litify and Salesforce products by debugging complex issues and reproducing bugs in sandboxes. Collaborate with Customer Success Managers and create knowledge base articles and video walkthroughs for clients.
