The Partner Account Manager will own the implementation and ongoing relationship management for clinic partners to ensure their success and value from Koala Health. This role involves driving the adoption of workflows, monitoring performance metrics, and collaborating cross-functionally to resolve issues and optimize partner outcomes.
The Lead Generation Specialist will identify and reach out to prospective veterinary clinics to secure partnership opportunities. They will manage leads using CRM software and collaborate with the B2B team to drive company growth.
The Staff Accountant will manage day-to-day accounting operations, including month-end close activities, journal entries, and balance sheet reconciliations. They will also partner with the Controller and external accountants to transition financial processes in-house and ensure compliance with U.S. GAAP.
The Principal Software Engineer will lead technical architecture and drive engineering standards across the organization while championing AI-assisted development. They will collaborate with cross-functional teams to design scalable systems and mentor engineers to foster a culture of technical excellence.
Drive revenue growth through high-volume outbound outreach to warm leads and pitch services to pet owners. Manage and track sales pipelines in the CRM while collaborating with leadership to refine conversion strategies.
You will assist customers via phone, email, and chat by answering questions about products and orders while providing empathetic, high-quality support. You are expected to take ownership of customer concerns and proactively offer solutions to ensure a delightful experience.
Serve as a technical leader responsible for architecting scalable systems and driving the adoption of AI throughout the software development lifecycle. Collaborate cross-functionally to translate business requirements into technical solutions while mentoring engineers and raising operational excellence.
