Build tools and shared infrastructure to increase developer velocity across the engineering organization. Focus on integrating agentic AI into the product development lifecycle to automate and optimize coding workflows.
Jane
26 Remote Job Openings at Jane
Lead the Insurance Setup team to build the configuration layer for clinics while partnering with Product and Design in a triad model. Focus on growing a high-performing team of engineers and driving the strategic integration of insurance experiences and AI capabilities.
Lead and develop a team of trainers to design and deliver onboarding and product training for Support, Demo, and Onboarding functions. Drive innovation in learning by integrating AI tools and using data to continuously improve training effectiveness.
Lead the Payroll & Compensation team to deliver high-quality customer outcomes while ensuring the reliability and security of financial systems. Partner with Product and Design in a triad model to balance new feature discovery with technical health and operational excellence.
Build customer-facing payment features including pricing, surcharging, and automation to provide value for clinics. Design and scale reliable enterprise architecture patterns for business-critical payment systems in a distributed environment.
Own the core platform positioning and messaging architecture to ensure Jane is the preferred practice management platform for allied health practitioners. Partner with Growth, Web, and Brand teams to optimize the trial experience and empower frontline teams with effective talk tracks.
Build and maintain Jane's end-to-end customer data infrastructure, including event pipelines, source integrations, and CDP tooling. Establish instrumentation standards and manage identity resolution and attribution within healthcare compliance constraints.
Lead and coach a team of approximately eight customer support representatives using a structured coaching model to improve performance and growth. Manage complex customer escalations and partner cross-functionally to improve workflows and reduce friction.
Lead the go-to-market strategy and execution for AI-powered payment products, translating complex capabilities into customer-centric value propositions. Drive pricing and packaging strategies while aligning cross-functional teams to improve product adoption and revenue.
Lead the go-to-market strategy and execution for AI-powered payment products, translating complex capabilities into customer-centric value propositions. Drive pricing and packaging strategies while aligning cross-functional teams to improve product adoption and revenue.
Lead the product strategy for infrastructure, software enablement, and customer-facing platform surfaces. Build and grow a team of senior product managers while translating technical complexity into actionable narratives for business leaders.
Lead the BI and analytics capabilities by developing a comprehensive data strategy and managing the analytics pipeline. Partner with senior leadership and cross-functional teams to drive data-informed decision-making and elevate data literacy across the organization.
Design and own the vulnerability engineering pipeline to automate the flow from threat intelligence to actionable remediation for developers. Partner with development teams to provide validated security findings and lead the integration of AI-powered tooling into security workflows.
The role focuses on optimizing the company's SaaS portfolio by managing vendor relationships, negotiating contracts, and reducing tooling redundancy. You will design scalable frameworks for tool requests and implement AI-powered automations to streamline governance and procurement.
The role involves owning complex SQL/dbt modeling and building Looker dashboards to provide actionable financial insights for the Finance and Payments teams. You will be responsible for maintaining core financial datasets and ensuring data accuracy for revenue and billing reporting.
Lead the development of AI-powered communication experiences and the AI Receptionist product as a player-coach. Collaborate with Product and Design teams to iterate on customer-facing features and foster a curious, adaptable team environment.
Lead the product strategy for infrastructure, software enablement, and customer-facing platform surfaces. Build and grow a team of senior product managers while translating technical complexity into actionable narratives for business leaders.
You will design cohesive, end-to-end payment experiences that simplify financial management for clinics of all sizes. This involves leading user research, managing stakeholders, and applying systems thinking to turn ambiguous problems into intuitive, trustworthy solutions.
The Senior Product Manager will define and articulate a clear vision for Clinic Marketing while building a strong business case for future investments. They will also lead cross-functional teams to deliver improvements to marketing APIs and partner integrations to support clinic growth.
You will establish and scale the UX research practice by building systems, tools, and shared practices to ensure research informs product decisions. Additionally, you will conduct high-quality research while coaching cross-functional teams to integrate customer insights into their daily workflows.
The Staff Mobile Developer will own the architecture and technical direction for the Jane AI mobile experience, making foundational decisions to ensure scalability. Key duties include driving critical performance improvements across AI and audio pipelines and building robust offline sync capabilities.
This role involves leading a team focused on Clinical Forms and e-prescription integration, shaping medication workflows and patient intake forms while balancing mature product support with new discovery work. The manager will build and grow a high-performing senior team through coaching, ensuring consistent delivery of customer outcomes while maintaining technical health and sustainability.
The role involves leading data-informed experimentation to improve the top-of-funnel experience, reducing friction and increasing activation for new clinics joining Jane. This includes partnering cross-functionally to deliver measurable improvements in acquisition and early retention while shaping the technical direction of the Sign Up and Demo space.
This role blends customer support, sales, and onboarding, requiring the representative to lead demos, conduct onboarding calls, and provide real-time support and troubleshooting across phone, chat, and video channels. The primary focus is deeply understanding clinic needs, solving real problems, and ensuring practitioners maximize the use of the Jane platform.
In this role, you will deliver high-quality billing support to U.S. customers while helping shape the growth and operation of the billing service. You will be responsible for submitting claims, following up on denials, posting payments, and identifying process improvements.
Deliver a unified messaging experience that integrates secure messaging, SMS, and future channels into a reliable workflow. Raise the technical bar within the Communications group by modeling strong Ruby and web application design.
