The Client Relationship Lead will serve as the primary subject matter expert for clients, fostering strong relationships with stakeholders to ensure the seamless delivery of the TRICARE Overseas Program. They are responsible for driving contractual KPI deliverables, managing provider networks, and representing the voice of the customer to influence program direction.
International SOS
16 Remote Job Openings at International SOS
The role involves providing proactive case management for TRICARE beneficiaries with complex or high-cost medical conditions. Key duties include conducting outreach, developing care plans, and coordinating medical services to ensure high-quality, cost-effective outcomes.
Act as the primary liaison between members and global medical and security teams to coordinate care and support. Responsibilities include managing healthcare queries, authorizing treatments, and communicating logistics worldwide.
Remote-Customer Service Representative
International SOS
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Full Time
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10 days ago
International SOS
Manage inbound customer requests via phone, email, and chat to provide support for lifestyle services and loyalty programs. Document all interactions and maintain quality standards to ensure a seamless customer experience.
The Licensed Social Worker will manage complex cases for TRICARE beneficiaries by assessing, planning, and coordinating healthcare services to ensure high-quality outcomes. They will conduct telephonic outreach, perform medical necessity reviews, and collaborate with healthcare providers to implement effective care plans.
Remote-Customer Service Representative
International SOS
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Full Time
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3 months ago
International SOS
Manage inbound customer requests via phone, email, and chat while providing professional support for lifestyle and travel services. Document interactions and maintain quality standards to ensure a seamless customer experience.
The Coordinating Nurse will coordinate and manage medical cases, ensuring timely and effective communication with clients and medical providers. This includes providing medical advice and support utilizing expertise in accident & emergency or intensive care, and maintaining accurate medical records.
The Director is responsible for driving security-related revenue growth and ensuring the effective coordination and delivery of security consulting across CEU, GEA, and SEU regions. This involves translating the security strategy into actionable plans to expand and strengthen consulting sales across the scope.
The Coordinating Nurse will coordinate and manage medical cases, ensuring timely and effective communication with clients and medical providers. This role also involves providing medical advice and support utilizing expertise in accident & emergency or intensive care.
The Response Centre Nurse Practitioner will provide expert guidance and critical decision-making to remote clinicians, assessing complex cases and coordinating referrals to ensure optimal patient management and medical due diligence. Responsibilities also include gathering critical medical information, producing professional reports, and contributing to the enhancement of medical and logistical capabilities.
As a Remote Physician Assistant, you will deliver urgent and emergent care for an isolated oil site workforce, managing everything from routine illnesses to medical emergencies. You will also coordinate evacuations and provide occupational health services while collaborating with offsite physician support.
As a Remote Paramedic, you will provide emergency and occupational medical care in isolated environments, responding to urgent situations and managing patient transport. You will also perform health and safety inspections and ensure compliance with EMS regulations.
As a Nurse Practitioner, you will provide primary healthcare and occupational medical services, managing urgent and emergent care for an isolated workforce. You will also lead training for emergency response teams and ensure the readiness of medical equipment and supplies.
As a Remote Paramedic, you will provide emergency and occupational medical care in isolated environments, responding to urgent situations and assessing hazards. You will also perform health and safety inspections and ensure compliance with regulations.
As a Physician Assistant, you will provide comprehensive health services to client workers in a remote location, ensuring quality care and patient satisfaction. You will work collaboratively with emergency medical personnel and assist Nurse Practitioners in daily patient care.
As a Remote Nurse Practitioner, you will provide primary healthcare and occupational medical services to an isolated workforce, managing urgent and emergent care. You will also coordinate evacuations and lead emergency response training.