Manage and fulfill high-profile customer requests across various lifestyle areas via phone, email, and chat. Ensure a positive customer experience by providing prompt, professional, and accurate information while maintaining brand standards.
International SOS
29 Remote Job Openings at International SOS
Manage and fulfill high-profile customer requests across various lifestyle areas via phone, email, and chat. Ensure a positive customer experience by providing professional, prompt, and accurate information while maintaining brand standards.
Account Manager - Academic / Scholastic - US Northeast
International SOS
·
Full Time
·
13 days ago
International SOS
Manage and expand client relationships within the Academic and Scholastic industry in the US Northeast to exceed renewal and extension targets. Collaborate with internal medical and operations teams to ensure contractual obligations and client standards are met.
Remote Bilingual Travel Customer Service Representative (Cantonese)
International SOS
·
Full Time
·
23 days ago
International SOS
Provide professional travel and lifestyle support to high-value customers via phone, email, and chat. Manage complex travel itineraries, including bookings for flights, hotels, and car rentals using GDS systems.
Manage and fulfill high-profile customer requests across various lifestyle areas via phone, email, and chat. Ensure a positive customer experience by providing prompt, professional, and accurate information while maintaining brand standards.
Remote Bilingual Travel Customer Service Representative
International SOS
·
Full Time
·
a month ago
International SOS
Provide professional travel and lifestyle support to high-value customers via phone, email, and chat. Manage complex travel itineraries, including booking flights, hotels, and car rentals using GDS systems.
Remote Bilingual Travel Customer Service Representative
International SOS
·
Full Time
·
a month ago
International SOS
Provide professional travel and lifestyle support to high-value customers via phone, email, and chat. Manage complex travel itineraries, including booking flights, hotels, and car rentals using GDS systems.
Sr. Omnichannel Client Solutions Manager (Remote)
International SOS
·
Full Time
·
2 months ago
International SOS
Lead the configuration and delivery of tailored digital platform solutions to meet client-specific business objectives across the Americas. Act as the primary bridge between client vision and internal execution to optimize omnichannel experiences across web, mobile, and messaging.
Act as the lead security advisor in Canada to drive revenue growth for health security subscriptions and consulting services. Support commercial teams in winning new clients and managing strategic accounts while representing the company in professional forums.
Operations Coordinator - Spanish, Portuguese, English
International SOS
·
Full Time
·
2 months ago
International SOS
Act as the primary liaison between members and global medical and security teams to coordinate care and support. Responsibilities include managing healthcare queries, authorizing treatments, and communicating logistics worldwide.
Senior Manager, Digital Platforms & Experience (Remote)
International SOS
·
Full Time
·
2 months ago
International SOS
Lead the configuration and delivery of tailored digital platform solutions to meet client-specific business objectives across the Americas. Act as the strategic bridge between client vision and internal execution across web, mobile, and messaging channels.
Senior Manager, Digital Platforms & Experience
International SOS
·
Full Time
·
2 months ago
International SOS
Lead the configuration and delivery of tailored digital platform solutions to meet client-specific business objectives across the Americas. Act as the strategic bridge between client vision and internal execution across web, mobile, and messaging channels.
The Licensed Social Worker will manage complex cases for TRICARE beneficiaries by assessing, planning, and coordinating healthcare services to ensure high-quality outcomes. They will conduct telephonic outreach, perform medical necessity reviews, and collaborate with healthcare providers to implement effective care plans.
Remote-Customer Service Representative
International SOS
·
Full Time
·
3 months ago
International SOS
Manage inbound customer requests via phone, email, and chat while providing professional support for lifestyle and travel services. Document interactions and maintain quality standards to ensure a seamless customer experience.
The Travel Advisor is responsible for fulfilling complex travel requests including air, hotel, car, and activities for high-profile clients via phone, email, and chat. They must leverage industry knowledge and GDS systems to provide professional, timely, and accurate travel solutions while maintaining high customer service standards.
Provider Network Manager - Latin America & Canada
International SOS
·
Full Time
·
3 months ago
International SOS
The Provider Network Manager is responsible for managing relationships with host nation providers in Latin America, ensuring they meet program requirements and are satisfied with processes. This role involves engaging with providers and stakeholders to improve service delivery and resolve concerns.
Provider Network Manager - Latin America & Canada
International SOS
·
Full Time
·
3 months ago
International SOS
The Provider Network Manager is responsible for managing relationships with host nation providers in Latin America, ensuring they meet program requirements and are satisfied with processes. This role involves engaging with providers and stakeholders to improve service delivery and resolve issues.
Remote Bilingual Travel Customer Service Representative
International SOS
·
Full Time
·
4 months ago
International SOS
Agents will respond to inbound requests via phone, email, and chat, providing timely and accurate support related to lifestyle services, travel coordination, and loyalty program benefits. Responsibilities include booking and managing customized travel using GDS systems and assisting members with cancellations and complex itinerary planning.
Remote Bilingual Travel Customer Service Representative
International SOS
·
Full Time
·
4 months ago
International SOS
Agents will respond to inbound requests via phone, email, and chat, providing support related to lifestyle services, travel coordination, and loyalty program benefits. Responsibilities include booking and managing customized travel using GDS systems and assisting members with cancellations and complex itinerary planning.
The Coordinating Nurse will coordinate and manage medical cases, ensuring timely and effective communication with clients and medical providers. This includes providing medical advice and support utilizing expertise in accident & emergency or intensive care, and maintaining accurate medical records.
The Director is responsible for driving security-related revenue growth and ensuring the effective coordination and delivery of security consulting across CEU, GEA, and SEU regions. This involves translating the security strategy into actionable plans to expand and strengthen consulting sales across the scope.
The Coordinating Nurse will coordinate and manage medical cases, ensuring timely and effective communication with clients and medical providers. This role also involves providing medical advice and support utilizing expertise in accident & emergency or intensive care.
The Response Centre Nurse Practitioner will provide expert guidance and critical decision-making to remote clinicians, assessing complex cases and coordinating referrals to ensure optimal patient management and medical due diligence. Responsibilities also include gathering critical medical information, producing professional reports, and contributing to the enhancement of medical and logistical capabilities.
As a Remote Paramedic, you will provide emergency and occupational medical care in isolated environments, responding to urgent situations and managing patient transport. You will also perform health and safety inspections and ensure compliance with EMS regulations.
As a Nurse Practitioner, you will provide primary healthcare and occupational medical services, managing urgent and emergent care for an isolated workforce. You will also lead training for emergency response teams and ensure the readiness of medical equipment and supplies.
As a Remote Physician Assistant, you will deliver urgent and emergent care for an isolated oil site workforce, managing everything from routine illnesses to medical emergencies. You will also coordinate evacuations and provide occupational health services while collaborating with offsite physician support.
As a Remote Paramedic, you will provide emergency and occupational medical care in isolated environments, responding to urgent situations and assessing hazards. You will also perform health and safety inspections and ensure compliance with regulations.
As a Physician Assistant, you will provide comprehensive health services to client workers in a remote location, ensuring quality care and patient satisfaction. You will work collaboratively with emergency medical personnel and assist Nurse Practitioners in daily patient care.
As a Remote Nurse Practitioner, you will provide primary healthcare and occupational medical services to an isolated workforce, managing urgent and emergent care. You will also coordinate evacuations and lead emergency response training.
