The Affiliate Manager will own the affiliate strategy for Spanish and LATAM markets, focusing on recruiting partners and building high-value relationships. They will monitor performance metrics to optimize revenue, ROAS, and AOV while executing seasonal activations and exclusive deals.
The Network Quality Manager will own the end-to-end performance and reliability of the global core mobile network. They are responsible for defining quality strategies, implementing real-time observability, and ensuring adherence to partner SLAs.
The Senior Brand Activation Specialist will lead the end-to-end negotiation and execution of in-flight, out-of-home, and experiential brand activations. This role involves managing external agencies, overseeing production timelines, and ensuring all campaigns align with brand health metrics and sponsorship goals.
The Strategic Partnerships Manager will identify, prospect, and close high-value partnerships within the US travel ecosystem while managing the full partnership lifecycle. They will also build trusted relationships with senior stakeholders and represent the company at industry events to drive commercial growth.
The Inbound Sales Team Lead will build and scale APAC chat sales operations to drive regional revenue growth and optimize conversion rates. They will also design scalable operating systems and leverage AI to create intelligent workflows for efficient team management.
You will act as the strategic right hand to the CCXO, owning end-to-end execution of high-priority CX and operations projects. This involves diagnosing problems with data, orchestrating cross-functional teams, and building business cases to drive measurable impact.
Lead and scale the AI and automation strategy across the customer experience landscape to improve resolution rates and brand loyalty. Manage a technical team and oversee the architecture of chatbot and agent-facing tools while ensuring AI governance and vendor performance.
Convert inbound live chat interactions into sales by acting as a trusted advisor for global travellers. Focus on maximizing customer value through strategic upselling and optimizing the buying journey to drive revenue growth.
Manage the end-to-end onboarding and activation process for global travel partners to drive revenue generation. Provide operational support through CRM management, ticket coordination via Jira, and performance tracking.
