Lead end-to-end strategic projects by structuring complex business problems and developing actionable recommendations for senior leadership. Partner cross-functionally with departments like Finance, Product, and Marketing to translate strategic insights into measurable execution plans.
You will be responsible for identifying and recruiting new affiliate partners while managing a portfolio of 80-100 accounts to drive revenue growth. This involves building long-term relationships, monitoring performance metrics, and executing strategic campaigns in the German market.
Monitor and maintain global network service availability while diagnosing and troubleshooting complex eSIM and roaming registration issues. Act as a technical bridge between customer service and engineering teams to resolve critical incidents and document operational workflows.
You will manage a portfolio of affiliate partners to drive revenue growth through strategic campaigns and performance optimization. This involves recruiting new partners, executing growth roadmaps, and ensuring brand compliance across all channels.
You will lead global network operations, ensuring 24/7 resilience and architecting next-generation telecom infrastructure to support millions of users. Additionally, you will manage technical integrations, vendor upgrades, and capacity scaling while leading a distributed engineering team.
You will lead the program management and execution of provider integrations while coordinating across product, engineering, and data teams. Additionally, you will drive growth initiatives, manage affiliate networks, and translate business strategies into product improvements.
The Inbound Sales Team Lead will build and scale APAC chat sales operations to drive regional revenue growth and optimize conversion rates. They will also design scalable operating systems and leverage AI to create intelligent workflows for efficient team management.
The Software Architect will design and review highly available, resilient architectures across Holafly's distributed systems. They will also lead architectural decisions, define patterns for event-driven systems, and collaborate with engineering squads to ensure technical standards.
You will define the B2B product strategy to drive global strategic alliances and unlock exponential partner distribution. Additionally, you will collaborate with engineering and technical account managers to build scalable integration tools and optimize partner conversion funnels.
The Product Director will define and execute the end-to-end B2C product vision across web and mobile platforms to drive growth and revenue. They will lead a high-performing product team while fostering a culture that integrates data, design, and engineering to deliver superior customer outcomes.
The Regional Network Operations Manager will lead the end-to-end incident lifecycle for global connectivity services and act as the Incident Commander for major network disruptions. They are responsible for managing a team of engineers, driving root cause analysis, and ensuring high network performance across the APAC region.
The role involves managing the end-to-end incident lifecycle for global connectivity services and acting as an Incident Commander for major network disruptions. Additionally, the manager will lead a team of engineers to ensure operational readiness and drive root cause analysis for recurring technical issues.
The Regional Network Operations Manager will lead the end-to-end incident lifecycle for global connectivity services and act as Incident Commander for major network issues. They are responsible for managing a team of 5-10 engineers while ensuring network performance, resilience, and operational readiness across European, Middle Eastern, and African carriers.
You will act as the strategic right hand to the CCXO, owning end-to-end execution of high-priority CX and operations projects. This involves diagnosing problems with data, orchestrating cross-functional teams, and building business cases to drive measurable impact.
You will define and own the end-to-end customer journey strategy while orchestrating cross-functional improvements to enhance operational excellence. Additionally, you will lead VOC initiatives and leverage AI and automation to drive key performance indicators like CSAT and contact rates.
Lead and scale the AI and automation strategy across the customer experience landscape to improve resolution rates and brand loyalty. Manage a technical team and oversee the architecture of chatbot and agent-facing tools while ensuring AI governance and vendor performance.
Convert inbound live chat interactions into sales by acting as a trusted advisor for global travellers. Focus on maximizing customer value through strategic upselling and optimizing the buying journey to drive revenue growth.
Manage the end-to-end onboarding and activation process for global travel partners to drive revenue generation. Provide operational support through CRM management, ticket coordination via Jira, and performance tracking.
Build and scale high-performance ETL/ELT pipelines and data services to convert raw connectivity data into actionable intelligence. Develop APIs using FastAPI and manage data transformations with DBT to optimize warehouse performance.
Design and operate GCP cloud foundations and GKE clusters while automating infrastructure via Terraform and Ansible. Implement security-first practices including least-privilege IAM and optimize CI/CD pipelines for secure deployments.
Develop and optimize mission-critical microservices and high-performance APIs to support a global connectivity platform. Collaborate with Product and QA teams to resolve technical debt and implement scalable technical solutions.
