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Holafly

Remote Job Openings at Holafly (46)

Director of Telco Strategy

Bulgaria, Hungary, Ireland, Poland, Portugal, United Kingdom 10+ yrs exp Others

The Director of Telco Strategy will architect the global core network and SM-DP+ infrastructure to scale connectivity across priority markets. They will also drive financial efficiency by optimizing wholesale cost structures and lead a distributed team of network architects and analysts.

Director of Strategy

Bulgaria, Hungary, Ireland, Poland, Portugal, United Kingdom 10+ yrs exp Others

The Director of Strategy will architect the global telecom quality, core network, and SM-DP+ infrastructure to scale connectivity across priority markets. They will also drive financial efficiency by optimizing wholesale cost structures and lead a distributed team of network architects and analysts.

Regional Network Operations Manager (EUROPE)

Bulgaria, Hungary, Ireland, Poland, Portugal, United Kingdom 10+ yrs exp Others

The Regional Network Operations Manager will lead the end-to-end incident lifecycle for global connectivity services and act as Incident Commander for major network issues. They are responsible for managing a team of 5-10 engineers while ensuring network performance, resilience, and operational readiness across European, Middle Eastern, and African carriers.

Regional Network Operations Manager (AMERICAS)

Colombia, Guatemala, Mexico, Panama 10+ yrs exp Others

The role involves managing the end-to-end incident lifecycle for global connectivity services and acting as an Incident Commander for major network disruptions. Additionally, the manager will lead a team of engineers to ensure operational readiness and drive root cause analysis for recurring technical issues.

Regional Network Operations Manager (APAC)

India, Thailand 10+ yrs exp Others

The Regional Network Operations Manager will lead the end-to-end incident lifecycle for global connectivity services and act as the Incident Commander for major network disruptions. They are responsible for managing a team of engineers, driving root cause analysis, and ensuring high network performance across the APAC region.

Senior Customer Journey Manager

Ireland, Morocco, Poland, Portugal, United Kingdom 5-10 yrs exp Others

You will define and own the end-to-end customer journey strategy while orchestrating cross-functional improvements to enhance operational excellence. Additionally, you will lead VOC initiatives and leverage AI and automation to drive key performance indicators like CSAT and contact rates.

NOC Specialist

Guatemala 2-5 yrs exp Others

Monitor and maintain global network service availability using tools like Zabbix to identify and resolve technical anomalies. Manage the SIM lifecycle and act as a technical bridge between Customer Service and L2 engineering to ensure seamless connectivity.

NOC Specialist (LATAM)

Guatemala 2-5 yrs exp Others

Monitor and maintain global network service availability using platforms like Zabbix to resolve technical anomalies. Manage the SIM lifecycle and act as a technical bridge between Customer Service and L2 engineering to ensure seamless connectivity.

Network Architecture Manager

Bulgaria, Hungary, Ireland, Poland, Portugal, United Kingdom 5-10 yrs exp Others

The Network Architecture Manager will lead the strategic evolution, capacity engineering, and resilient design of the core telecom network. Responsibilities include mapping network topology, managing provider relationships, and optimizing network performance to ensure high availability.

Telco Testing & Monitoring Lead

Bulgaria, Hungary, Ireland, Poland, Portugal, United Kingdom 5-10 yrs exp Others

Lead a specialized team to audit and optimize global carrier performance and network reliability. Establish quality metrics and monitoring strategies to hold network partners accountable and resolve roaming issues.

Product Manager

Portugal 5-10 yrs exp Product

The Delivery Product Manager acts as the bridge between strategy and execution by translating strategic requirements into actionable epics and user stories. They are responsible for optimizing team throughput, managing backlogs for two feature teams, and removing delivery friction to ensure high-impact feature shipping.

Head of CX Automation & AI

Hungary, Ireland, Poland, Portugal, United Kingdom 10+ yrs exp Software Development

Lead and scale the AI and automation strategy across the customer experience landscape to improve resolution rates and brand loyalty. Manage a technical team and oversee the architecture of chatbot and agent-facing tools while ensuring AI governance and vendor performance.

Fully Remote-Senior Email Marketing Campaigns Lead

Portugal 5-10 yrs exp Marketing

Lead the strategic direction and optimization of global email and push campaigns across 20+ markets to drive growth. Establish KPI frameworks and execute a rigorous experimentation roadmap to improve conversion rates and LTV.

Customer Care Specialist - Languages

Portugal 2-5 yrs exp Support

Manage high-impact customer cases, including reviews, refund requests, and GDPR data subject rights. Collaborate with cross-functional teams and utilize AI tools to improve operational efficiency and customer satisfaction.

Senior Email Marketing Campaigns Lead

Portugal 5-10 yrs exp Marketing

Lead the strategic direction and optimization of global email and push campaigns across 20+ markets to drive growth. Establish KPI frameworks and execute a rigorous experimentation roadmap to improve conversion rates and LTV.

Sales Representative - Chat Commerce

Portugal 0-2 yrs exp Sales

Convert inbound live chat interactions into sales by acting as a trusted advisor for global travellers. Focus on maximizing customer value through strategic upselling and optimizing the buying journey to drive revenue growth.

Partnerships Operations & Activation Specialist

Colombia 2-5 yrs exp Others

Manage the end-to-end onboarding and activation process for global travel partners to drive revenue generation. Provide operational support through CRM management, ticket coordination via Jira, and performance tracking.

Software Architect

Ireland 10+ yrs exp Software Development

Design and review highly available, resilient distributed architectures for a high-traffic platform serving millions of users. Lead architectural decisions, define API standards, and guide engineering squads across the full technology stack.

Affiliate Marketing Executive for US & Canada market

Colombia, Portugal 2-5 yrs exp Marketing

Drive growth in the US and Canadian markets by recruiting and managing a portfolio of strategic affiliate partners. Optimize partner performance through data-driven campaigns and maintain high-value relationships to maximize revenue.

Affiliate Marketing Executive-German Market

Morocco, Portugal 2-5 yrs exp Marketing

Drive growth in the German market by recruiting and managing a portfolio of strategic affiliate partners. Monitor performance metrics like ROAS and AOV to optimize revenue and ensure brand compliance.

Affiliate Marketing Executive-UK and AU market

Portugal, Thailand, United Kingdom 2-5 yrs exp Marketing

Drive growth in the UK and Australian markets by recruiting and managing a portfolio of strategic affiliate partners. Optimize partner performance through data-driven campaigns and maintain high-value relationships to maximize revenue.

Product Designer

Ireland 5-10 yrs exp Design

The Product Designer creates end-to-end digital experiences by balancing user needs, business goals, and technical feasibility. They are responsible for UX/UI design, interpreting behavior metrics, and collaborating cross-functionally to optimize the product.

Data Engineer

Ireland 5-10 yrs exp Software Development

Build and scale high-performance ETL/ELT pipelines and data services to convert raw connectivity data into actionable intelligence. Develop APIs using FastAPI and manage data transformations with DBT to optimize warehouse performance.

DevSecOps Engineer

Ireland 5-10 yrs exp Software Development

Design and operate GCP cloud foundations and GKE clusters while automating infrastructure via Terraform and Ansible. Implement security-first practices including least-privilege IAM and optimize CI/CD pipelines for secure deployments.

Senior Flutter Developer

Ireland 5-10 yrs exp Software Development

Lead the technical evolution of the platform by architecting scalable features in a Monorepo environment. Drive quality through high-coverage testing and optimize delivery cycles using AI-driven automation.

Senior Backend Engineer - Python/Django

Ireland 5-10 yrs exp Software Development

Develop and optimize mission-critical microservices and high-performance APIs to support a global connectivity platform. Collaborate with Product and QA teams to resolve technical debt and implement scalable technical solutions.

Account Executive (B2B)

Morocco 2-5 yrs exp Sales

Develop and execute go-to-market strategies to acquire new corporate and enterprise accounts in Spain. Manage the full sales cycle from lead qualification and solution positioning to contract negotiation and closing.

Senior Data Analyst

Portugal 5-10 yrs exp Software Development

Build and maintain scalable dashboards to track core performance metrics like ROAS, CAC, and LTV for app growth teams. Conduct deep-dive analyses on user acquisition, ASO, and full-funnel behavior to optimize marketing budgets and product releases.

UX Researcher

Colombia 5-10 yrs exp Design

The UX Researcher will align research initiatives with business goals to de-risk strategic product decisions and identify market opportunities through proactive research proposals. Key duties include leading end-to-end mixed-method studies and translating complex data into compelling narratives to influence cross-functional teams.

Legal Operations Manager

Portugal 0-2 yrs exp Legal

The Legal Operations Assistant will optimize legal workflows using tools like Jira to ensure rapid responses to internal queries and regulatory requests, while also driving operational speed by managing the end-to-end contract signature process via DocuSign.

QA Engineer

Portugal 5-10 yrs exp Software Development

The QA Engineer will drive the quality strategy by collaborating on Acceptance Criteria definition and building robust, automated test frameworks for Web (Cypress) and Mobile (Maestro) platforms. Responsibilities also include managing automated regression suites in CI/CD and performing end-to-end validation via API and database testing.

Affiliate Marketing Executive for US & Canada market

Mexico 2-5 yrs exp Marketing

The mission is to drive growth through strategic affiliate partnerships and campaigns, leveraging travel industry expertise to create data-driven promotions maximizing revenue. Responsibilities include growing existing collaborations, recruiting new partners, managing negotiations, monitoring performance, and ensuring compliance.

Head of Transformation, CX & Operations

Ireland 5-10 yrs exp Support

This role involves owning the end-to-end execution of the Chief Customer Experience Officer's highest-priority projects, requiring strategic thinking, data diagnosis, and cross-functional orchestration to deliver measurable impact. The individual will also be responsible for building business cases, communicating progress to leadership, and redesigning underperforming processes for global scale.

Affiliate Marketing for US & Canada market

Mexico 2-5 yrs exp Marketing

The mission is to drive growth through strategic affiliate partnerships and campaigns, leveraging travel industry expertise to create data-driven promotions maximizing revenue across English-speaking markets, focusing on the US and Canada. Responsibilities include growing existing collaborations, recruiting new partners, managing accounts from negotiation to integration, monitoring performance, and executing local strategies.

International Tax Manager

Ireland 5-10 yrs exp Finance

The International Tax Manager will design and implement a scalable global tax strategy aligned with the company's expansion roadmap and establish transfer pricing policies for compliance. This role involves advising the executive team on tax impacts of strategic initiatives and optimizing corporate structure to manage effective tax rates.

Finance Business Partner (Marketing & Product)

Ireland 5-10 yrs exp Finance

The role involves acting as a strategic link between Finance and Marketing/Product teams, translating data into actionable roadmaps to drive operational excellence and global scaling efforts. Key duties include co-creating budgets, analyzing ROI for marketing and product features, building financial models for new initiatives, and streamlining reporting processes.

Data Analyst-Operations & CX

Portugal 2-5 yrs exp Software Development

The analyst will architect scalable, automated Looker/BigQuery dashboards to serve as the single source of truth for team performance and customer health metrics. They will also drive strategic insights by performing deep-dive analyses and building quantified business cases for operational improvements.