Manage a portfolio of enterprise accounts by coordinating communication, tracking action items, and ensuring successful product adoption. Collaborate cross-functionally with Solution Architects and Technical Support to resolve issues and identify upsell opportunities.
HiddenLayer
14 Remote Job Openings at HiddenLayer
Provide deep technical support and troubleshooting for the HiddenLayer AISec Platform, resolving complex issues from initial report to root cause. Act as a bridge between customers and internal Engineering, Product, and Research teams to improve product stability and documentation.
The role focuses on the successful deployment, integration, and adoption of AI security solutions for customers post-sale. It involves providing technical guidance on infrastructure and acting as the primary technical point of contact to ensure value realization.
You will build, ship, and improve machine learning models and LLM-powered systems that protect security products. Your work involves research, experimentation, production delivery, and building evaluation harnesses to ensure model performance.
The Controller will own the end-to-end accounting function, including monthly close, financial reporting, and audit readiness. They will also manage finance systems, revenue recognition policies, and partner with the CFO to scale the finance infrastructure.
Conduct end-to-end penetration testing on predictive and generative AI models to identify security vulnerabilities. Collaborate with engineering and research teams to develop adversarial attacks and provide actionable security recommendations.
You will design and implement microservices and customer-facing product experiences while ensuring high performance and reliability in a distributed cloud environment. Additionally, you will maintain automated test strategies and collaborate with cross-functional teams to deliver secure, scalable platform features.
The AI Solutions Architect will collaborate with the sales team to conduct technical consultations, product demonstrations, and proof of concept projects for AI security solutions. They will also provide technical support, conduct training sessions, and contribute to product enhancements based on field feedback.
The Solutions Architect will partner with customers post-sale to design and implement secure deployments of AI security solutions, acting as the primary technical point of contact for onboarding, troubleshooting, and optimization. This role also involves providing expert technical guidance on infrastructure and containerization while capturing customer feedback to inform product enhancements.
The manager will shape and amplify the market narrative in AI security by developing differentiated positioning and messaging based on technical capabilities and threat research. They will own the end-to-end go-to-market strategy for new releases, partnering across departments to ensure launch readiness and drive pipeline.
Technical Product Manager for AI Security Products
HiddenLayer
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Full Time
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3 months ago
HiddenLayer
This role involves translating customer needs and the evolving Adversarial AI threat landscape into actionable product capabilities and detection techniques for the AISec Platform. The manager will guide cross-functional teams, manage the product backlog, define requirements, and maintain vigilance over the Adversarial AI threat landscape, including MITRE ATLAS.
The director will be responsible for developing and executing a strategic sales plan to meet targets and expand the customer base within the security for AI market segment. This includes building strong relationships with C-level executives, leading complex negotiations, and tracking sales performance metrics.
Develop and execute a strategic sales plan to achieve sales targets and expand the customer base within the security for AI market segment. Collaborate with internal teams to develop customized proposals and presentations that showcase the value proposition of our security for AI solutions.
The Enterprise Account Director will develop and execute a strategic sales plan to achieve sales targets and expand the customer base within the security for AI market segment. They will build relationships with key stakeholders and lead complex negotiations to ensure favorable contract terms.
