The Senior Implementation Manager will lead the delivery of healthcare solutions by managing project plans and coordinating across product, engineering, and customer success teams. They are responsible for driving operational efficiencies and ensuring high customer satisfaction through effective implementation and migration strategies.
Support revenue planning, reporting, and KPI analysis while building dashboards to monitor commercial performance. Develop AI workflows and manage Deal Desk processes to improve operational efficiency and CRM data quality.
You will develop and maintain the company's core search infrastructure, focusing on efficient data ingestion, indexing, and retrieval. This role involves building high-performance APIs and collaborating with cross-functional teams to deliver scalable search solutions.
The Principal Customer Success Manager serves as a strategic advisor to complex enterprise customers, owning the end-to-end relationship to drive adoption, retention, and growth. They lead cross-functional initiatives and executive business reviews to ensure customers realize measurable business value from H1's platform.
The Senior Technical Sourcer will build high-quality pipelines for product, design, engineering, and IT roles to support the talent acquisition team. They will own top-of-funnel generation, engage passive talent, and partner with hiring managers to refine search strategies.
The role involves designing and evolving the H1 Knowledge Graph and Search platform, owning the full lifecycle of platform features from schema modeling to implementation. You will lead technical direction, optimize data pipelines, and mentor engineers to improve system performance and scalability.
Build and maintain scalable data pipelines and enrichment workflows to transform raw client data into actionable insights. Collaborate with multidisciplinary teams to integrate enriched data into broader systems while ensuring high code quality and performance.
Lead the product roadmap and strategy for a clinical data platform used by a major pharmaceutical company. Coordinate between technical teams and clinical stakeholders to translate complex workflows into executable product requirements.
Own the end-to-end process of evaluating, scoping, and onboarding new healthcare data sources into the platform. Act as the bridge between raw data acquisition and product delivery by defining schemas, mapping fields, and coordinating with engineering and product teams.
Manage and expand a strategic book of digital health accounts by driving retention and identifying new revenue opportunities. Translate customer needs into business value to support care navigation, provider discovery, and patient access solutions.
Develop the technical strategy and build the H1 Trial Landscape application, focusing on high-quality user experiences and APIs. Maintain data pipelines and manage infrastructure using Docker and Kubernetes to support healthcare data visualization.
The Strategic Account Manager will own and grow a portfolio of top pharmaceutical clients by acting as a trusted advisor to C-suite executives. They are responsible for driving account expansion, managing renewals, and aligning customer business objectives with H1's product solutions.
The Senior Customer Success Manager acts as a strategic advisor to enterprise clients, managing the end-to-end relationship to drive adoption, retention, and growth. They are responsible for leading executive business reviews, identifying expansion opportunities, and ensuring clients realize measurable business value from H1's solutions.
The RVP will lead and coach a team of Account Executives to drive new business and expand enterprise relationships within the life sciences sector. They will own revenue outcomes, manage pipeline health, and partner cross-functionally to refine go-to-market execution.
