You will own the end-to-end delivery of complex product features, from technical design through to production deployment. You will also collaborate with cross-functional teams to build scalable, high-performing applications and improve system reliability.
The Principal Customer Success Manager serves as a strategic advisor to complex enterprise customers, owning the end-to-end relationship to drive adoption, retention, and growth. They lead cross-functional initiatives and executive business reviews to ensure customers realize measurable business value from H1's platform.
The Senior Technical Sourcer will build high-quality pipelines for product, design, engineering, and IT roles to support the talent acquisition team. They will own top-of-funnel generation, engage passive talent, and partner with hiring managers to refine search strategies.
The role involves designing and evolving the H1 Knowledge Graph and Search platform, owning the full lifecycle of platform features from schema modeling to implementation. You will lead technical direction, optimize data pipelines, and mentor engineers to improve system performance and scalability.
Build and maintain scalable data pipelines and enrichment workflows to transform raw client data into actionable insights. Collaborate with multidisciplinary teams to integrate enriched data into broader systems while ensuring high code quality and performance.
Act as the first point of contact for customers by managing and routing tickets via Zendesk to ensure timely resolution. Collaborate with cross-functional teams to document trends, validate bugs, and identify platform improvement opportunities.
Lead the product roadmap and strategy for a clinical data platform used by a major pharmaceutical company. Coordinate between technical teams and clinical stakeholders to translate complex workflows into executable product requirements.
The Research Analyst is responsible for maintaining data quality and coverage for the HCP Universe product. This includes validating conference and clinical trial data and synthesizing secondary research into structured information.
Own the end-to-end process of evaluating, scoping, and onboarding new healthcare data sources into the platform. Act as the bridge between raw data acquisition and product delivery by defining schemas, mapping fields, and coordinating with engineering and product teams.
Manage and expand a strategic book of digital health accounts by driving retention and identifying new revenue opportunities. Translate customer needs into business value to support care navigation, provider discovery, and patient access solutions.
Lead enterprise software implementations and technical solution delivery for healthcare and life sciences customers. Coordinate between client strategy and internal product, engineering, and data teams to ensure successful platform deployment.
Develop the technical strategy and build the H1 Trial Landscape application, focusing on high-quality user experiences and APIs. Maintain data pipelines and manage infrastructure using Docker and Kubernetes to support healthcare data visualization.
You will design, build, and maintain scalable APIs and data pipelines to support the Find Care platform. Additionally, you will drive system performance improvements and collaborate with cross-functional teams to ensure high-quality, secure data delivery.
The Strategic Account Manager will own and grow a portfolio of top pharmaceutical clients by acting as a trusted advisor to C-suite executives. They are responsible for driving account expansion, managing renewals, and aligning customer business objectives with H1's product solutions.
The Senior Customer Success Manager acts as a strategic advisor to enterprise clients, managing the end-to-end relationship to drive adoption, retention, and growth. They are responsible for leading executive business reviews, identifying expansion opportunities, and ensuring clients realize measurable business value from H1's solutions.
The RVP will lead and coach a team of Account Executives to drive new business and expand enterprise relationships within the life sciences sector. They will own revenue outcomes, manage pipeline health, and partner cross-functionally to refine go-to-market execution.
