Lead the end-to-end post-sale delivery organization for physical security and access control, managing support, implementations, and future customer success functions. Own the delivery P&L and growth targets while operationalizing processes using AI to improve customer outcomes and retention.
Genea
4 Remote Job Openings at Genea
Provide technical support via telephone, chat, and email to resolve customer and tenant incidents. Assist with equipment configuration and setup for deployments while documenting all activity in Zendesk.
Design, implement, and maintain high-performance user interface components and features for web platforms. Collaborate with product designers to build reusable components and optimize the platform for cross-browser and cross-device compatibility.
The Senior Software Engineer will actively participate in the application lifecycle, defining technical requirements and developing server-side components. They will also collaborate with front-end developers and implement security protocols while maintaining technical documentation.
