You will manage the end-to-end lifecycle of network service delivery, including circuit implementation and capacity activation. You will also act as a technical liaison between teams to optimize provisioning workflows and ensure vendor performance meets contractual milestones.
The National Operations Support Lead will direct a centralized team to drive operational excellence and efficiency across national FTTH network operations. This role acts as a strategic bridge between corporate goals and field execution, focusing on optimizing OSP construction, maintenance, and installation processes through data-driven insights.
The Senior Service Delivery Specialist will lead and mentor support desk team members while driving operational excellence in IT service delivery. They act as a bridge between technical teams and business stakeholders to ensure efficient incident resolution and continuous process improvement.
You will manage end-to-end production lifecycles for multi-channel campaigns, including video, print, and paid media assets. You will also coordinate with internal design teams and external vendors to ensure project timelines, budgets, and quality standards are met.
The Brand & Marketing Ops Associate serves as an operational catalyst, facilitating daily operations and ensuring seamless execution of marketing initiatives across the enterprise. This role involves managing digital assets, overseeing financial and contracting operations, and acting as a brand advocate to ensure alignment across all touchpoints.
The Growth Marketing Manager will lead the experimentation roadmap across digital channels to drive customer acquisition and revenue growth. They will collaborate with cross-functional teams to optimize the customer journey and manage critical MarTech infrastructure.
The role involves leading the end-to-end centralization of Procure-to-Pay frameworks and overseeing global Accounts Payable operations. You will also drive system optimizations within the SAP and Coupa ecosystem while leveraging AI to enhance operational efficiency.
The Network Security Engineer will contribute to the architecture, deployment, and hardening of edge defenses and core routing infrastructure to mitigate large-scale attacks. They will also automate network security workflows and provide security expertise during cross-functional infrastructure reviews.
The Head of Security Engineering will lead and mentor the security team while providing technical oversight for core network infrastructure. They will also drive security initiatives by leveraging AI and automation to solve complex security challenges.
The Vendor Performance Manager will architect and manage outsourced customer support operations, defining KPIs and workflows to drive performance. They will also analyze data to identify process gaps and lead initiatives to improve service quality and customer experience.
The NOC Platforms & Integration Lead serves as the chief architect for the NOC technical ecosystem, bridging the gap between engineering design and operational execution. This role involves managing tool integrations, leading end-to-end testing strategies, and acting as the primary Tier 3 subject matter expert for platform health.
Own the end-to-end accounting for GFiber's multi-billion-dollar capital program, including PP&E and lease accounting under ASC 360 and ASC 842. Manage the SAP footprint and data reporting layers while mentoring a team to ensure accurate capitalization and financial disclosures.
Lead end-to-end strategic sourcing, supplier onboarding, and the execution of procurement strategies to support supply chain operations. Manage vendor relationships, negotiate contracts, and develop SOPs to optimize costs and ensure supply continuity.
Lead a team of Technical Program Managers to execute complex network projects and migrations. Coordinate between Network Engineering, Reliability, and enterprise teams to align delivery calendars with strategic business goals.
Lead the Core & Optical Transport team to manage GFiber's nationwide multi-terabit backbone, focusing on reliability, capacity planning, and automation. Oversee network designs and drive the observability strategy across IP and optical layers.
Own the lifecycle, commercial strategy, and growth of the B2B Connectivity portfolio for SMB and Enterprise clients. Define the roadmap for next-generation connectivity solutions and lead cross-functional go-to-market strategies to drive revenue and market share.
Secure leased network infrastructure including data centers, bandwidth, and dark fiber through strategic negotiation and vendor management. Collaborate with legal and engineering teams to implement resilient network capacity solutions across North America.
Manage sales, inventory, and operational planning (SIOP) for customer premise and network engineering equipment. Collaborate with cross-functional teams to build forecasts, mitigate supplier risks, and manage excess and obsolete inventory.
Develop and deploy supply chain operations and systems across approximately 100 warehouse locations in GFiber markets. Lead project intake, SOP development, and monitoring programs to ensure procedural adherence and continuous improvement.
