EverHelp

Customer Support Specialist (Hospitality) German, English

EverHelp · Full Time · 3 days ago

EverHelp

🌎 Worldwide ⭐ 0-2 yrs exp 💼 Support

Provide support to guests via multiple communication channels including phone, email, and live chat while resolving booking and reservation inquiries. Maintain high service quality standards while documenting interactions and collaborating with the team to ensure a seamless guest experience.

customer-service customer-experience english communication customer-support

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Customer Support Specialist (German and English)

EverHelp · Full Time · 4 days ago

EverHelp

🌎 Worldwide ⭐ 0-2 yrs exp 💼 Support

Provide multi-channel support to hospitality guests regarding bookings, reservations, and property access. Maintain a professional, empathetic tone while documenting interactions and escalating critical issues to internal teams.

english communication customer-support onboarding training

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Customer Sales Advisor (German, English)

EverHelp · Full Time · 9 days ago

EverHelp

🌎 Worldwide ⭐ 2-5 yrs exp 💼 Sales

The role involves following up with warm leads in the DACH region to guide them through the purchasing journey of premium products. Responsibilities include making outbound calls, handling objections, and recording customer interactions in the CRM system.

customer-experience crm communication onboarding training german

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Full-stack Engineer

EverHelp · Full Time · 9 days ago

EverHelp

🌎 Ukraine ⭐ 2-5 yrs exp 💼 Software Development

Own end-to-end product development from the client-facing web layer to backend business logic and AI agentic engineering. Design high-load systems and implement RAG pipelines, LLM integrations, and AI security measures.

python sql insurance mongodb architecture medical postgresql product-development full-stack

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Customer Support Representative (German Desk)

EverHelp · Full Time · 9 days ago

EverHelp

🌎 Ukraine ⭐ 0-2 yrs exp 💼 Support

Manage customer inquiries via email and phone regarding orders, returns, and claims. Coordinate with suppliers and internal departments like Logistics and Category Management to resolve delivery issues.

english communication customer-support german

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Customer Support Representative (Italian Desk)

EverHelp · Full Time · 15 days ago

EverHelp

🌎 Ukraine ⭐ 2-5 yrs exp 💼 Support

Provide guest support via calls, emails, chats, and OTA platforms regarding bookings and accommodation access. Escalate critical cases and collaborate with teammates to ensure a seamless guest experience.

communication customer-support

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Head of Marketing

EverHelp · Full Time · 15 days ago

EverHelp

🌎 Ukraine ⭐ 5-10 yrs exp 💼 Marketing

Lead and scale the marketing function by transforming strategy into execution to drive pipeline and revenue growth. Responsibilities include overseeing demand generation, brand communications, product marketing, and managing a multidisciplinary team.

strategic-marketing insurance product-marketing creative medical crm b2b reporting operations enterprise-sales

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Customer Support Specialist (French)

EverHelp · Full Time · 15 days ago

EverHelp

🌎 Worldwide ⭐ 2-5 yrs exp 💼 Support

Provide professional customer support via email, chat, and phone regarding product information, orders, and after-sales requests. Manage customer accounts and take full ownership of cases from initial contact to resolution.

communication customer-support onboarding training

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Customer Support Specialist (German and English, 2 night shifts)

EverHelp · Full Time · 15 days ago

EverHelp

🌎 Worldwide ⭐ 2-5 yrs exp 💼 Support

Provide multi-channel support to guests regarding bookings, property access, and reservations within the hospitality industry. Ensure a high-quality guest experience by resolving inquiries efficiently and escalating critical cases to internal teams.

english communication customer-support onboarding training

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Sales Manager (English and German)

EverHelp · Full Time · 20 days ago

EverHelp

🌎 Ukraine ⭐ 2-5 yrs exp 💼 Sales

The role focuses on attracting new B2B clients across Europe to sell customer support outsourcing and AI-enhanced support solutions. Responsibilities include managing the full sales cycle from lead qualification and discovery calls to closing deals and maintaining CRM hygiene.

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Senior Project Manager

EverHelp · Full Time · 20 days ago

EverHelp

🌎 Ukraine ⭐ 2-5 yrs exp 💼 Product

Manage the product backlog and create detailed PRDs and user stories for AI customer service products. Coordinate between business, design, and development teams to validate user flows and standardize AI workflows.

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Data Engineer

EverHelp · Full Time · 20 days ago

EverHelp

🌎 Ukraine ⭐ 2-5 yrs exp 💼 Software Development

Build, optimize, and maintain ETL pipelines to extract data from ERP systems and APIs into BigQuery. Design data models and implement quality checks to ensure scalable, data-driven business solutions.

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Conversion Agent (German, English)

EverHelp · Full Time · 20 days ago

EverHelp

🌎 Worldwide ⭐ 2-5 yrs exp 💼 Others

The role involves following up with warm leads in the DACH region to guide them through the purchasing journey of premium products. Responsibilities include making outbound calls, handling objections, and recording interactions in the CRM system.

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