Talent Acquisition Specialist

Over the past 3 years, recruitment at EverHelp has grown from one person to a team of 9 specialists. As our business grows, so does the scope of our work, and we’re looking for another Talent Acquisition Specialist to strengthen our team.

Founded in 2021, EverHelp provides companies with a full customer support ecosystem — talent, technology, processes, automation, reporting, and operational ownership. Through our Result-as-a-Service approach, we shape support processes around specific business goals: the metrics to improve, the priorities to address, or the risks to manage.

In 2026, EverHelp received 9 international employer awards. The company ranked 1st in Europe’s Top 30 Inspiring Workplaces, became the No. 1 employer among European companies with 500–4,999 employees, and received Best-in-Class recognition in 6 special categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group, an international award recognising companies with strong cultures and supportive working environments.

Our statement:

• We stand against war and unjustified aggression.

• We evacuated our employees and their loved ones from combat zones, helped them find housing, and provided financial support.

• We equipped the entire team with portable power stations and batteries.

• We continue to operate reliably for Ukraine’s future.

Your focus as a Talent Acquisition Specialist:

You’ll help our clients’ international support teams grow by hiring multilingual Customer Support Agents and Technical Support specialists. Your main focus will be roles requiring Italian, French, German, Spanish, Dutch, and other languages, tailoring your search to each project and market.

What you’ll do:

• Manage full-cycle recruitment for multilingual Customer Support and Technical Support roles, from kick-off to the candidate’s start date.

• Source and engage candidates across international markets, tailoring channels and outreach to each role.

• Conduct screening interviews to assess experience, motivation, and alignment with the role’s workload, schedule, and compensation.

• Partner with hiring managers to align requirements, coordinate interviews, and gather timely feedback.

• Keep candidates informed and ATS records up to date throughout the process.

• Track funnel performance and test new sourcing approaches and AI tools to improve hiring.

• Occasionally support hiring for Quality Control, Team Lead, and entry-level roles in core teams.

About you:

• You have at least 1 year of hands-on recruitment experience, ideally around 1–2 years.

• Your English is Upper-Intermediate or higher, and you can conduct interviews and handle professional communication in English.

• You have successfully filled non-tech roles and can independently manage the full recruitment cycle.

• You can proactively source and engage candidates beyond inbound applications.

• You conduct structured interviews and provide evidence-based candidate assessments.

• You understand basic recruitment funnel metrics and use them to identify areas for improvement.

• You can manage several vacancies at once and prioritise effectively.

Experience recruiting Customer Support or multilingual specialists, hiring across international markets, or working in outsourcing / BPO would be a plus.

You’ll enjoy being part of our Talent Acquisition team if you share our values:

• Agility: You enjoy a dynamic environment, adapt to change, and feel motivated by new challenges.

• Ownership: You take responsibility from start to finish and understand how your ideas and actions shape the final result.

• Excellence: You’re eager to learn, share your expertise with the team, and dig deeper when you don’t yet understand how something works.

Working at EverHelp means:

• The opportunity to join a Ukrainian company and support our country’s economy.

• The option to work fully remotely.

• 20+ days of annual leave and unlimited sick leave.

• Medical insurance and 10 additional Healthcare days off to rest and recharge, plus access to a company doctor and psychologist.

• Continuous learning and development, both within the team and individually, with reimbursement for conferences, webinars, and professional courses.

• A professional team ready to share its expertise, internal communities, and team activities.

• Corporate discounts on gym memberships and a wide range of services beyond fitness.

Send us your CV and join EverHelp!