The Director of Innovation & PMO will build and govern the Marketing PMO while driving the adoption of AI tools to enhance team productivity and speed. They are responsible for designing and launching marketing experimentation programs that drive revenue and improve customer experience.
Empower Pharmacy
26 Remote Job Openings at Empower Pharmacy
The Senior Manager, Customer Service leads high-volume call center operations by managing supervisors and frontline agents to ensure service quality and productivity. This role focuses on driving performance, improving workflows, and fostering a culture of accountability and continuous improvement.
The Senior Data Engineer is responsible for designing and maintaining scalable cloud data platforms and pipelines to support enterprise analytics and regulatory reporting. This role involves collaborating with cross-functional teams to implement AI-enabled data solutions while ensuring data governance, quality, and security.
The Customer Experience Data Analyst manages customer interaction data and onboarding processes to improve operational efficiency and service quality. This role leverages AI-driven insights and predictive analytics to optimize workflows, resolve issues, and support scalable business growth.
Business Product Manager – Customer Success and Service
Empower Pharmacy
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Full Time
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3 days ago
Empower Pharmacy
The Business Product Manager will partner with cross-functional teams to deploy, optimize, and support digital solutions that enhance customer experience and operational efficiency. This role leverages AI-driven insights to automate processes, resolve technical issues, and ensure scalable, compliant technology delivery within a regulated pharmacy environment.
The Digital Project Manager leads the end-to-end implementation of enterprise digital initiatives by coordinating cross-functional teams and managing project plans, risks, and stakeholder alignment. This role leverages AI-driven insights to optimize delivery speed, ensure regulatory compliance, and drive operational excellence across the organization.
Principal, Marketing Automation and Technology
Empower Pharmacy
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Full Time
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3 days ago
Empower Pharmacy
The Principal of Marketing Automation & Technology is responsible for designing, deploying, and optimizing the marketing technology stack to drive growth. This role involves managing platform integrations, building automated workflows, and leading the implementation of AI-powered tools to improve operational efficiency.
The Director of Customer Success provides strategic leadership to drive retention, customer health, and operational scalability across 503A and 503B pharmacy operations. This role defines customer lifecycle strategies, manages executive escalations, and leverages AI-enabled analytics to improve service quality and business performance.
Build and manage an end-to-end AI-powered creative production engine to produce static and video assets for paid, organic, and educational channels. The role involves translating campaign briefs into high-performing content while ensuring strict adherence to FDA, FTC, and HIPAA compliance.
The Premier Account Manager is responsible for driving revenue retention and expansion across strategic provider relationships in a 503A/503B pharmacy environment. The role involves leveraging AI tools for insight generation, managing high-value account portfolios, and leading a high-performing account management team.
Manager, Platform & Identity Administration
Empower Pharmacy
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Full Time
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9 days ago
Empower Pharmacy
Leads a team of administrators to optimize the enterprise digital workplace, focusing on Microsoft 365, identity management, and AI-powered productivity. Drives the implementation of Zero Trust security principles and automates administrative workflows to enhance operational efficiency.
The Director of Product Marketing owns the strategy, positioning, and launch execution for Empower's full therapeutic portfolio. This role involves developing value propositions, managing pricing frameworks, and orchestrating cross-functional efforts to drive prescriber and patient acquisition.
The Director of Search & Social Performance manages full-funnel digital visibility, overseeing organic discoverability, paid search, and paid social strategies. This role is accountable for revenue impact, CAC, and ROAS across multiple platforms including Google, Meta, TikTok, and AI-generated answer engines.
Design and build algorithmic foundations, including attribution and propensity models, to turn marketing data into predictive growth systems. Architect data pipelines and collaborate with cross-functional teams to integrate AI-driven insights into production environments while ensuring HIPAA compliance.
Manage and grow Empower Pharmacy's social media presence across multiple platforms while serving as the steward of the brand voice. Execute content calendars, engage with healthcare professionals and patients, and monitor brand reputation and safety escalations.
Drive business transformation by leading complex technology programs and aligning IT initiatives with hyper-growth goals. Integrate AI capabilities to accelerate project delivery, optimize resources, and maintain compliance within a regulated healthcare environment.
Senior Manager, Financial Planning and Analysis
Empower Pharmacy
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Full Time
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22 days ago
Empower Pharmacy
Lead strategic financial planning and analysis by integrating AI to optimize forecasting, budgeting, and operational efficiency. Drive business growth and risk management within a highly regulated 503A/503B pharmacy environment.
The role involves designing and deploying high-impact full stack features across frontend, backend, and data layers within a regulated pharmacy environment. It focuses on system reliability, performance optimization, and the integration of AI tools to accelerate development speed.
Head of Telehealth Partnerships / Channel Sales
Empower Pharmacy
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Full Time
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a month ago
Empower Pharmacy
Own the end-to-end telehealth partner and channel revenue, managing the full sales cycle from demand generation to closing. Lead strategic deal structuring and executive relationship management to expand the compounded portfolio across digital health platforms.
Design and implement scalable backend systems for pharmacy operations, manufacturing, and logistics within a regulated environment. Lead technical direction and mentor junior engineers while leveraging AI tools to improve engineering velocity and system observability.
Lead high-impact, cross-functional data science initiatives to translate complex data into scalable intelligence for business growth and operational optimization. Design advanced analytical models and experimentation frameworks while partnering with senior leadership to shape data-driven strategies.
Senior Manager, Financial Planning and Analysis
Empower Pharmacy
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Full Time
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a month ago
Empower Pharmacy
Lead strategic financial planning and analysis by integrating AI to optimize forecasting, budgeting, and operational efficiency. Drive business growth and risk management within a highly regulated 503A/503B healthcare environment.
The Senior Data Engineer designs and manages the enterprise data foundation, creating secure, AI-enabled data products and pipelines to support a regulated pharmacy environment. They are responsible for platform architecture, data modeling, and establishing high engineering standards for observability and deployment.
Deliver high-impact full stack engineering to build scalable, compliant, and secure features across frontend, backend, and data layers. Own end-to-end feature development, system reliability, and performance optimization using AI-assisted tools.
Principal Cloud Infrastructure Architect
Empower Pharmacy
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Full Time
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a month ago
Empower Pharmacy
Define and execute the enterprise cloud strategy across Azure and AWS, focusing on migrating workloads to cloud-native environments and integrating AI capabilities. Lead a high-performing engineering team to ensure infrastructure is resilient, secure, and scalable to support business growth.
Drive business transformation by leading complex technology programs and aligning IT initiatives with hyper-growth goals. Integrate AI capabilities to accelerate project delivery, optimize resources, and maintain compliance within a regulated healthcare environment.
