The Technical Support Specialist will respond to customer inquiries via email and chat while troubleshooting technical issues and API errors. They are responsible for maintaining accurate CRM records and educating customers on product features to ensure high satisfaction.
Employ
5 Remote Job Openings at Employ
The Demand Generation Manager will project manage and execute integrated marketing campaigns across the company's portfolio. This role involves coordinating cross-functional teams, managing virtual events, and aligning with sales to drive pipeline and revenue growth.
Lead the strategy, performance, and optimization of the web ecosystem across four distinct brand domains to drive buyer engagement and conversion. Oversee the web roadmap, technical execution, and organic growth strategies including SEO and AI-driven discoverability.
Own the mid-market and enterprise go-to-market motion, including end-to-end product launches and positioning. Partner with sales, product, and customer success to drive competitive displacement and accelerate deal cycles.
Define the target-state architecture to transition a portfolio of legacy products into a unified, AI-enabled platform. Lead technical decision-making, establish governance standards, and oversee prototyping for future-state capabilities.