The Manager of Customer Success Strategic Accounts leads a team of CSMs to drive retention, expansion, and adoption across high-value accounts. This role involves managing executive-level relationships, overseeing the renewal process, and implementing strategic plans to ensure customer success and revenue growth.
The Customer Success Manager leads a team supporting high-touch and strategic accounts, focusing on driving retention, expansion, and product adoption. They are responsible for managing executive relationships, overseeing the renewal process, and coaching team members to achieve performance goals.
The Principal Mid-Market Account Executive will own a strategic territory, driving revenue through disciplined outbound execution and consultative selling. They are responsible for managing complex, multi-threaded deal cycles and building long-term account strategies to ensure predictable growth.
You will own the product strategy, roadmap, and execution for AI-powered capabilities across the Employ platform. This involves collaborating with engineering, design, and data science teams to deliver intuitive, responsible, and high-impact AI solutions for recruiters.
The AI Product Manager will lead the strategy, development, and execution of AI-powered capabilities across the company's recruiting platform. This role involves collaborating with engineering, design, and data science teams to deliver intuitive, responsible, and high-impact AI solutions for customers.
The People Operations Generalist II provides broad employee lifecycle, technology, and total rewards support within a shared-services model. Responsibilities include managing helpdesk requests, administering onboarding and offboarding, and maintaining accurate employee data in HRIS systems.
The Technical Support Specialist will respond to customer inquiries via email and chat while troubleshooting technical issues and API errors. They are responsible for maintaining accurate CRM records and educating customers on product features to ensure high satisfaction.
The Demand Generation Manager will project manage and execute integrated marketing campaigns across the company's portfolio. This role involves coordinating cross-functional teams, managing virtual events, and aligning with sales to drive pipeline and revenue growth.
Lead the strategy, performance, and optimization of the web ecosystem across four distinct brand domains to drive buyer engagement and conversion. Oversee the web roadmap, technical execution, and organic growth strategies including SEO and AI-driven discoverability.
