Lead the global strategy, development, and execution of Solution Consulting and Value Engineering functions to drive sales effectiveness and business value. Manage high-performing teams while partnering with sales leadership to optimize win rates and deliver world-class customer engagements.
The Application Support Analyst provides first-line technical support by investigating and resolving application incidents while maintaining active ticket ownership. They also collaborate with internal teams to document resolutions, identify recurring issues, and streamline support operations.
The National Sales Director manages sales cycles for major P&C insurance carriers and develops strategies to secure new business. They also act as a team lead, coaching and mentoring Sales Directors while serving as an expert spokesperson for the organization.
The Senior Manager of Product Management for Data Orchestration leads the planning and execution of capabilities that coordinate and deliver data across Duck Creek products and customer ecosystems. This role partners with cross-functional teams to define scalable orchestration patterns and improve data reliability, observability, and customer value.
The Associate Manager provides advanced technical support and oversees the resolution of complex incidents for Duck Creek software applications. They are responsible for monitoring system performance, leading root cause analysis, and coordinating with cross-functional teams to ensure operational stability.
The Senior Product Manager owns the strategy and roadmap for semantic insurance data capabilities, ensuring data is AI-ready and consistent across products. They collaborate with engineering, AI, and architecture teams to define data models, metadata, and consumption patterns that support advanced insurance analytics and automation.
Act as the primary trusted advisor and CEO of a book of medium to large accounts to drive product adoption and value realization. Manage the end-to-end customer journey from contract signing through renewal, focusing on NRR, GRR, and strategic account growth.
The Senior Product Manager owns the roadmap execution and capability definition for the Agentic AI Platform, translating strategy into actionable product requirements. They collaborate across engineering, data science, and security teams to ensure the safe, scalable, and compliant deployment of AI agents.
The Senior Product Manager owns the product strategy, roadmap, and execution for AI Gateway capabilities within the Agentic AI Platform. This role defines how Duck Creek, customers, and partners connect safely and consistently across the AI ecosystem.
The Director of Sales engages with major P&C carriers to align Duck Creek solutions with business drivers while managing the full sales cycle. They also act as a team lead, coaching and mentoring Sales Directors to drive new business and develop existing accounts.
The Senior Manager will lead the project engineering team in defining technical requirements and overseeing the planning, execution, and delivery of software upgrades. They act as the primary point of contact for engineering issues and provide technical guidance to ensure best practices in coding and deployment.
The Principal Software Architect drives architectural excellence and the technical roadmap across multiple domains, focusing on cloud-native platforms and AI/ML integration. They are responsible for designing secure, scalable systems and mentoring senior engineers while collaborating with product and security teams.
