The Product Support Specialist manages the implementation of new product orders and serves as a subject matter expert for internal and external stakeholders. They are responsible for creating training materials, processing case requests, and collaborating with teams to improve product functionality.
The Sr. SEO Consultant leads strategy and communications for a book of business while managing and collaborating with SEO Specialists. They are responsible for quality control of deliverables, mentoring team members, and driving innovation through process improvements and strategy experiments.
The Junior Web Designer supports implementation and client support teams by executing website design changes using HTML, CSS, and jQuery. They are responsible for maintaining high quality standards while meeting deadlines and staying current with industry trends.
The Manager of Customer Support leads a team to deliver high-quality technical support while driving operational efficiencies and improving key performance metrics. This role acts as a mentor and change agent, ensuring customer success through proactive issue resolution and cross-functional collaboration.
The Data Specialist I is responsible for the onboarding, accuracy, and maintenance of client inventory while providing technical support for complex configurations. They will manage casework via Salesforce, handle inbound client calls, and troubleshoot data anomalies using DQL and various technical tools.
The Territory Sales Director is responsible for managing sales and business development activities within an assigned territory through prospecting, product demonstrations, and closing deals. They must maintain a robust sales pipeline and input all activity data into the company CRM.
The Managed Product Sales Director provides technical sales support, conducts SEO and advertising audits, and manages customer solution engineering for large opportunities. They also act as the primary point of contact for issue escalations between the sales team and supporting technical organizations.
The OEM Program Coordinator acts as a liaison between internal departments and OEM customers to manage project requests from inquiry to production. They are responsible for tracking project timelines, milestones, and deliverables while ensuring all program requirements are met.
The Customer Specialist I is responsible for delivering exceptional support by managing incoming calls and support tickets within Salesforce. They must resolve technical issues, maintain accurate documentation, and ensure service level expectations are met through a consultative approach.
The Senior Digital Advertising Consultant manages advertising campaigns for automotive clients and serves as a strategic advisor to ensure performance and retention goals are met. The role also involves mentoring team members and collaborating on digital strategy development.
The Digital Advertising Consultant manages and optimizes multi-channel advertising campaigns for automotive dealer clients across various platforms. They act as a trusted advisor to plan strategies, analyze performance, and ensure client goals and budgets are met.
The Manager of SEO oversees account work, personnel, and client communication while guiding strategy and tactic adjustments. They are also responsible for hiring, training, and performing technical audits to ensure high-quality deliverables across the team.
The Customer Success Manager II is responsible for building and growing customer relationships by acting as a website performance specialist. Key duties include managing OEM accounts, providing monthly product reviews, and ensuring service level agreements are met.
The Product Manager is responsible for defining product strategy and roadmaps to deliver high-impact SaaS solutions for automotive dealerships and consumers. This includes leading customer discovery, managing the development lifecycle with Engineering and UX, and using data analytics to optimize product performance.
