Contribute to AI-enabled solutions for clinical trial operations and enterprise tooling through coding and data pipeline development. Support the design, prototyping, and testing of AI features while documenting technical decisions and presenting findings to stakeholders.
ClinClinicaLink
22 Remote Job Openings at ClinClinicaLink
Design and build electronic source documents aligned with protocol requirements while ensuring quality and usability. Mentor new team members and collaborate with cross-functional stakeholders to drive standards-based workflows.
The Project Design Manager I translates complex clinical protocols into system requirements for DDC and eCOA platforms. They lead internal and customer-facing meetings to oversee the study build process and manage User Acceptance Testing (UAT).
Manage the full lifecycle of study operations documentation, ensuring all testing and validation records are accurate, compliant, and audit-ready. Drive documentation standards, process improvements, and regulatory compliance while partnering cross-functionally to support inspection readiness.
The Engineering Manager will lead cross-functional teams to deliver custom continuous glucose monitoring study builds from requirements definition through release. They are responsible for managing engineering capacity, technical execution, and ensuring all study builds adhere to internal SDLC and regulatory standards.
The eSource Developer III serves as a subject matter expert to design, build, and maintain electronic source documents that align with clinical protocol requirements. This role also involves mentoring team members, ensuring workflow consistency, and collaborating with cross-functional stakeholders to meet project timelines.
The Project Manager II will serve as the primary customer contact, managing the entire project lifecycle including scope, budget, delivery, change control, and reporting for large, complex clinical studies. This role involves developing detailed project plans, leading kick-off meetings, coordinating internal and external resources, and ensuring projects are delivered on time and within budget.
Product Support Analyst I (Mon-Fri; 12 PM to 9 PM ET)
ClinClinicaLink
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Full Time
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3 months ago
ClinClinicaLink
The Product Support Analyst I will provide exceptional tier I support to end users via email, phone, and chat, focusing on collecting accurate information to categorize and resolve support tickets efficiently. Responsibilities include owning issues from receipt to closure, managing user expectations professionally, and escalating urgent situations effectively.
Product Support Analyst I (Mon-Fri; 6 AM to 3 PM ET)
ClinClinicaLink
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Full Time
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3 months ago
ClinClinicaLink
The Product Support Analyst I will provide exceptional support to end users via email, phone, and chat, focusing on collecting accurate information to categorize and prioritize requests for timely resolution. Responsibilities include creating, responding to, and managing support tickets while maintaining professional user expectations and owning issues from receipt through closure.
The engineer will be responsible for building cross-platform mobile applications for digital health proof-of-concepts, primarily using frameworks like React Native. Key duties include leading mobile architecture, integrating devices, and designing/integrating RESTful and event-driven APIs for secure data exchange.
The Corporate Compliance Specialist will primarily manage vendors, including qualification, risk assessment, and ongoing monitoring, while also supporting the planning, execution, and documentation of internal audits against the Quality Management System (QMS) and SOPs. Responsibilities also include tracking CAPAs, supporting cross-functional compliance documentation reviews, and administering the corporate Learning Management System (LMS).
The Senior Software Engineer will own the design, implementation, and validation of innovative engineering projects across the company, focusing on designing and integrating APIs for secure data exchange and implementing reliable data synchronization workflows. This role also involves delivering best-in-class AI solutions while adhering to strict healthcare regulatory compliance requirements.
The Product Manager will lead the design and development of web and mobile applications, ensuring alignment with the overall product strategy and business objectives. Responsibilities include managing the product lifecycle, creating documentation, overseeing design milestones, and implementing the 1-3 year product management strategy.
The Software Engineer will rapidly prototype innovative mobile applications and software solutions, integrating them with connected health devices and backend platforms. Responsibilities include building cross-platform mobile apps, designing APIs, implementing data synchronization, and integrating with medical devices.
The Information Security Engineer will be responsible for safeguarding systems, networks, and data against threats by implementing security policies, managing controls, and leading incident response efforts. Key duties include conducting security audits, managing user access, monitoring security alerts, and ensuring secure configurations across infrastructure.
The AI Data Engineer will design and build robust, real-time and batch data pipelines utilizing AWS services to support rapid prototyping of mobile health applications and device integrations. Responsibilities include ingesting and normalizing data, ensuring compliance with privacy standards, and supporting data scientists with structured datasets for analysis.
This role involves leading strategic sales efforts by identifying high-potential opportunities, building lasting client relationships, and driving sales growth, while acting as a Business Development Leader who consistently sells platform solutions and overcomes objections. Responsibilities include prospecting, qualifying accounts, building tailored business cases, proposing solutions, closing deals, and ensuring smooth post-sales handoff for successful trial delivery and client retention.
Product Support Analyst I (Mon-Fri; 3 PM to 12 AM ET)
ClinClinicaLink
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Full Time
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3 months ago
ClinClinicaLink
The Product Support Analyst I will provide exceptional support to end users via email, phone, and chat, focusing on collecting accurate information to categorize and prioritize requests for resolution through support tickets. Responsibilities include managing tickets within established timeframes, owning issues from receipt to closure, and communicating urgent customer situations effectively.
Mobile Device Management (MDM) Administrator
ClinClinicaLink
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Full Time
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3 months ago
ClinClinicaLink
The Mobile Device Management (MDM) Analyst will maintain and support MDM solutions across on-premise and cloud environments, focusing on creating and maintaining profiles based on clinical trial requirements. Responsibilities also include uploading, updating, and managing mobile applications (Windows Mobile, iOS, Android) and serving as a Tier 2 resource for MDM-related tickets.
This role involves overseeing a team responsible for delivering exceptional technical and customer support to sponsors, site users, and study participants, including hiring, developing, and managing team members while ensuring adequate staffing and resources. Key duties include driving operational excellence by managing ticketing and escalations, establishing performance standards, leading continuous improvement, optimizing processes using AI, and ensuring product support readiness for new releases.
The Senior Product Support Specialist will analyze and resolve escalated issues, focusing on critical and high-priority tickets, while providing exceptional Tier III technical assistance to internal and external users. Responsibilities also include documenting bugs, maintaining system reports, acting as a mentor for Tier II agents, and improving internal processes.
This role manages the complete mobile device lifecycle, from acquisition and configuration through maintenance, retirement, and secure disposal, while collaborating with vendors for procurement and refresh cycles. Key duties include developing a multi-year device roadmap, defining lifecycle standards and policies, and analyzing device data for optimization and cost savings.
