The Sr. Clinical Trial Platform Trainer is responsible for preparing and delivering technical training sessions for internal teams and external clients. They will also create and maintain training materials, including user manuals, slide decks, and instructional videos.
ClinClinicaLink
16 Remote Job Openings at ClinClinicaLink
Product Support Analyst I (Sun-Thurs; 8 PM to 5 AM ET)
ClinClinicaLink
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Full Time
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6 days ago
ClinClinicaLink
The Product Support Analyst will provide tier I technical support to end users via email, phone, and chat while managing support tickets from receipt to resolution. They will also collaborate with the team to improve documentation and ensure a high-quality end-user experience.
The eSource Developer III designs and builds electronic source documents aligned with protocol requirements while ensuring quality and usability. This role involves programming logic, mentoring new team members, and collaborating with cross-functional stakeholders to maintain standards-based workflows.
The Project Manager II manages the full lifecycle of complex clinical studies, serving as the primary contact for customers to ensure deliverables are met on time and within budget. Responsibilities include developing project plans, leading kick-off meetings, and mentoring junior project management staff.
The Validation Analyst is responsible for developing and executing test scripts to ensure the safety and integrity of clinical trial software. This includes documenting defects, verifying configuration settings, and providing cross-functional support for data quality reports.
The Principal Engineer owns the backend and platform architecture, including service boundaries, infrastructure, and production reliability. They are responsible for setting technical direction, authoring design records, and acting as a force-multiplier for the engineering team.
Develop backend features using Python, including API endpoints, data models, and service integrations. Ensure code quality through rigorous testing, observability instrumentation, and adherence to safety-critical healthcare privacy standards.
Lead the engineering team for Disease Management by owning the roadmap, milestones, and people growth. Partner with the Principal Engineer to set technical direction and manage the interface between product, clinical, and regulatory teams.
Design and build end-to-end backend services, APIs, and data models using a Python stack. Ensure domain reliability through observability, infrastructure management via Terraform/AWS, and mentoring mid-level engineers.
The Enterprise Vendor Manager owns the end-to-end vendor lifecycle, including qualification, onboarding, performance monitoring, and exit for connected device and passthrough vendors. They are responsible for developing vendor management SOPs, governing quotes, and ensuring compliance with regulatory standards like FDA and MHRA.
The Project Manager I manages the full project lifecycle for clinical trial customers, including scope, budget, and delivery. They serve as the primary point of contact and coordinate internal and external resources to ensure flawless execution of deliverables.
Contribute to AI-enabled solutions for clinical trial operations and enterprise tooling through coding and data pipeline development. Support the design, prototyping, and testing of AI features while documenting technical decisions and presenting findings to stakeholders.
The Engineering Manager will lead cross-functional teams to deliver custom continuous glucose monitoring study builds from requirements definition through release. They are responsible for managing engineering capacity, technical execution, and ensuring all study builds adhere to internal SDLC and regulatory standards.
Product Support Analyst I (Mon-Fri; 12 PM to 9 PM ET)
ClinClinicaLink
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Full Time
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4 months ago
ClinClinicaLink
The Product Support Analyst I will provide exceptional tier I support to end users via email, phone, and chat, focusing on collecting accurate information to categorize and resolve support tickets efficiently. Responsibilities include owning issues from receipt to closure, managing user expectations professionally, and escalating urgent situations effectively.
This role involves leading strategic sales efforts by identifying high-potential opportunities, building lasting client relationships, and driving sales growth, while acting as a Business Development Leader who consistently sells platform solutions and overcomes objections. Responsibilities include prospecting, qualifying accounts, building tailored business cases, proposing solutions, closing deals, and ensuring smooth post-sales handoff for successful trial delivery and client retention.
Mobile Device Management (MDM) Administrator
ClinClinicaLink
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Full Time
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5 months ago
ClinClinicaLink
The Mobile Device Management (MDM) Analyst will maintain and support MDM solutions across on-premise and cloud environments, focusing on creating and maintaining profiles based on clinical trial requirements. Responsibilities also include uploading, updating, and managing mobile applications (Windows Mobile, iOS, Android) and serving as a Tier 2 resource for MDM-related tickets.
