Provide high-quality customer support via live chat and email to resolve client inquiries and complaints. Convert customer needs into constructive feedback for management to improve platform operations and efficiency.
Bybit
24 Remote Job Openings at Bybit
The role involves analyzing blockchain data to identify abnormal cases and leading forensic investigations into crypto-related crimes. Additionally, the intern will research vulnerabilities in blockchain protocols and collaborate with developers to optimize threat identification systems.
Provide high-quality customer support via live chat and email to resolve client inquiries and complaints. Convert customer needs into constructive feedback for management to improve platform performance and efficiency.
Lead the growth and operational strategy for the German cryptocurrency market, focusing on user acquisition and brand awareness. Manage local operations, partnerships, and ensure compliance with EU regulatory frameworks.
Participate in the design and development of high-performance backend microservices using Go. Focus on system optimization, platform engineering, and collaborating with cross-functional teams to implement technical solutions.
Drive business growth and oversee local operations to strengthen the company's presence in the Polish cryptocurrency market. Develop market expansion strategies and manage localized marketing campaigns and stakeholder relationships.
Lead the regulatory build-out and licensing process for the UK business, establishing the compliance and financial crime frameworks. Serve as the proposed MLRO and Compliance Officer, providing strategic and practical regulatory advice to stakeholders.
The Country Manager will lead local market growth, operations, and strategic partnerships to expand Bybit's presence in Thailand. This includes driving user acquisition, ensuring regulatory compliance, and managing a high-performing local team.
Oversee all finance, accounting, treasury, and budgeting functions for regulated operations in El Salvador. Ensure full compliance with statutory requirements, tax regulations, and regulatory financial reporting for VASP and EMI operations.
Oversee risk control operations by identifying fraud patterns and conducting case analyses to optimize prevention strategies. Collaborate with cross-functional teams to embed risk controls into business processes and new product launches.
Manage the official Ombudsman channel in Brazil, ensuring compliance with Central Bank standards and regulatory deadlines. Handle client complaints, manage the Reclame Aqui channel, and provide expert support on trade-related issues.
Drive strategic engagement with regulators, policymakers, and financial institutions to support licensing and market access. Monitor regulatory developments and represent the company in policy discussions and institutional forums.
Lead red-blue confrontation drills and penetration testing to identify security risks across enterprise networks, cloud environments, and AI applications. Develop automated security tools and collaborate with cross-functional teams to optimize detection rules and security baselines.
Monitor and evaluate customer service agent performance regarding product knowledge, accuracy, and compliance. Implement QA strategies and collaborate with other departments to improve service quality and standardize scoring metrics.
The role involves daily monitoring of transaction risk control strategies and maintaining data dashboards. It also includes mining business data to identify abnormal behaviors and evaluating the effectiveness of risk strategies.
Analyze VIP user behavior and Earn product performance to optimize tier design and retention strategies. Develop automated dashboards, ETL pipelines, and data models to provide actionable insights for growth and monetization.
The role focuses on hunting and acquiring new institutional clients and market makers within the crypto derivatives market. It also involves maintaining existing client relationships and collaborating with internal teams to enhance product offerings.
Analyze user behavior and product performance for options and TradFi trading products to drive growth and monetization. Build automated dashboards and ETL pipelines to monitor key metrics and provide actionable insights to cross-functional stakeholders.
Analyze loan user behavior and portfolio health to optimize credit strategies and product design. Develop automated dashboards and ETL pipelines to track key performance indicators and provide actionable business recommendations.
Analyze payment transaction data and build automated dashboards to track KPIs and performance. Develop data models and ETL pipelines while collaborating with stakeholders to optimize payment channel efficiency.
Manage the end-to-end integration of payment service providers, banks, and local payment schemes including API design and workflow optimization. Support global treasury operations and collaborate with risk and compliance teams to ensure regulatory adherence.
Manage a portfolio of global VIP clients in the LATAM region to enhance customer experience and foster loyalty. Develop relationships with local partners, influencers, and stakeholders within the crypto ecosystem to drive business success.
Participate in the full testing lifecycle, including requirements analysis, test case design, and defect tracking. Perform functional, regression, and API testing while maintaining testing environments and optimizing R&D workflows.
Lead the execution of the UK business strategy to drive growth, user acquisition, and revenue generation. Manage local operations and build strategic relationships with regulators and financial institutions to ensure compliance and market presence.
