You will define the technical strategy for the API and app ecosystem while leading cross-team initiatives to build and scale the platform. You will also write high-impact code, mentor engineers, and ensure the reliability and security of the system.
Lead technical discovery, qualification, integration design, security reviews, and executive-facing presentations for enterprise and strategic sales opportunities. Build tailored demonstrations and prototypes, document integration requirements, inform product priorities, and help ensure sales commitments are delivered through implementation.
The Support Operations Manager will own the administration and optimization of the support tech stack while partnering with leadership to execute strategic initiatives. This role acts as a bridge between Support and Revenue Operations to ensure data alignment, process efficiency, and scalable system performance.
You will build and own the product intelligence function by defining data infrastructure and creating clean, analysis-ready data models. You will partner with product teams to turn complex datasets into actionable insights and self-serve dashboards that drive product strategy.
Serve as a legal partner to product and business teams, advising on commercial, payments, regulatory, privacy, healthcare, and other legal matters. Lead commercial agreements and improve contract templates, playbooks, and workflows while helping teams execute deals efficiently.
You will research, launch, and manage Boulevard's owned customer community while overseeing the brand's reputation on review sites. Additionally, you will partner with internal teams to turn customer feedback into action and help define the company's influencer program.
You will build and execute enablement programs to onboard new hires and keep the revenue team proficient in sales methodology, product, and market knowledge. You will also analyze performance data to identify skill gaps and design targeted training to improve sales outcomes.
The SEO/AEO Manager will own the end-to-end organic search strategy, including technical SEO, content optimization, and AI-answer engine visibility. They will collaborate with cross-functional teams to drive pipeline growth through data-driven insights and technical execution.
You will lead and develop a team of 5-8 engineers while balancing technical leadership with people management. You will also partner with product and design teams to define roadmaps and drive technical excellence across the platform.
You will lead the data engineering team to build and scale Boulevard's data infrastructure, governance, and ML capabilities. This role involves partnering with cross-functional teams to deliver data-driven products and ensure operational excellence across the data ecosystem.
Own the end-to-end vision, roadmap, and success metrics for the AI Receptionist suite, focusing on autonomous client communication via voice and text. Drive business outcomes including revenue, adoption, and retention while ensuring a seamless transition between AI and human staff.
