The Manager owns the strategy, roadmap, and improvement portfolio for the patient and provider journey from order completion to result finalization. They drive cross-functional alignment and translate business needs into actionable requirements to enhance customer experience.
The manager owns the strategy, roadmap, and improvement portfolio for the patient and provider journey regarding post-test support and billing. They lead cross-functional initiatives to align priorities across departments like technology, clinical support, and revenue cycle management.
The Manager owns the strategy, roadmap, and improvement portfolio for the early patient and provider journey, ensuring a seamless transition from engagement to actionable orders. They drive cross-functional alignment across departments to prioritize investments and implement process improvements based on customer and business needs.
The CX Research & Measurement Lead is responsible for defining the enterprise customer experience strategy, roadmap, and governance across patient and provider journeys. This role synthesizes customer, operational, and market intelligence to provide actionable insights that inform executive decision-making and investment priorities.
The Director leads the end-to-end provider experience strategy and improvement roadmap by analyzing research and operational data. They facilitate cross-functional alignment across departments to optimize provider workflows and resolve experience gaps.
The Clinical Genomics Scientist analyzes clinical genetics data, curates variants and genes, and summarizes findings for clinical reports. They also assist laboratory directors and R&D teams with the validation of new technologies and software platforms.
Lead the architecture, design, and development of complex software systems while defining engineering standards and technical roadmaps. Collaborate with cross-functional teams to deliver scalable solutions and mentor engineers to foster technical excellence.
The Senior Software Engineer will lead the design, development, and maintenance of high-quality, scalable software solutions. They are also responsible for providing technical guidance and mentorship to junior engineers while ensuring adherence to coding standards.
The Director of Continuous Improvement will lead enterprise-wide initiatives to optimize products, processes, and operational efficiency. They are responsible for establishing governance frameworks, monitoring performance metrics, and driving strategic improvements across clinical and laboratory functions.
The Senior Manager will oversee corporate financial planning and analysis processes, including forecast consolidation, monthly reporting, and variance analysis. They will also lead and develop the FP&A team while coordinating with business partners to ensure accurate financial insights.
The AVP of FP&A will lead corporate financial planning, forecasting, and business intelligence functions to drive organizational performance. This role involves overseeing enterprise budgeting, developing financial dashboards, and providing strategic decision support to senior leadership.
The Senior Product Manager will define and execute the product roadmap by synthesizing market, clinical, and financial insights across cross-functional teams. They are responsible for managing the product lifecycle, driving commercialization efforts, and ensuring portfolio performance through data-driven prioritization.
The Marketing Project Manager coordinates the intake, prioritization, and execution of marketing initiatives across various internal teams and external partners. They are responsible for maintaining project visibility, managing resources and risks, and ensuring high-quality delivery through structured workflows and documentation.
The manager oversees revenue planning, ASP forecasting, and pricing governance to provide actionable commercial insights. They lead cross-functional collaboration and manage the revenue planning team to ensure accurate financial modeling and enterprise alignment.
The Market Access Channel Strategy Lead is responsible for securing medical coverage policies, managing in-network contracts, and driving access for genetic and genomic tests within the Northeast US region. They will develop strategic account plans and collaborate cross-functionally to strengthen business opportunities and address customer needs.
The specialist verifies patient insurance eligibility and investigates benefits for genetic and molecular diagnostic testing. They manage work queues, resolve insurance discrepancies, and document findings to ensure timely reimbursement.
The Clinical Genomics Scientist is responsible for curating variants and genes following ACMG guidelines and analyzing complex clinical genomics data. They also draft clinical reports and assist in the validation of new technologies and software platforms.
The manager will build and lead the enterprise Third-Party Risk Management program to ensure vendor compliance with regulatory standards like HIPAA and GDPR. They will also oversee the recurring User Access Review program and drive audit readiness across various security frameworks.
The Director is responsible for defining, launching, and growing biopharma and population genomics product offerings. They will lead product strategy, manage cross-functional partnerships, and ensure commercial success through effective market discovery and delivery.
The Director of Data and Informatics Products is responsible for defining the strategy, roadmap, and commercialization of products derived from genomic and clinical data. This role bridges the gap between internal laboratory capabilities and external customer needs while ensuring compliance with regulatory and privacy standards.
The Clinical Genomics Scientist is responsible for analyzing clinical genetics data, curating variants and genes according to ACMG guidelines, and summarizing findings for clinical reports. They also assist laboratory directors and R&D teams with the validation of new technologies and software platforms.
The Director of Program Management leads a team to plan and execute cross-functional strategic initiatives across product development, clinical operations, and IT. They are responsible for maturing PMO capabilities, establishing governance structures, and reporting progress to executive leadership.
Lead the product strategy and execution for digital platforms supporting genomic laboratory operations, including CRM and revenue cycle management. Partner with cross-functional stakeholders to modernize operational workflows and ensure scalable digital solutions.
Lead the operational foundation for commercial marketing by managing intake, prioritization, and workflow governance across various marketing functions. Oversee the creative services team and external agencies to ensure scalable, high-quality execution of revenue-driving campaigns.
