Develop and deliver role-based Applied Epic training for Employee Benefits teams through virtual and in-person sessions, creating materials and job aids to explain systems, workflows, and best practices. Partner with transformation and change management teams to support implementation, provide ongoing reinforcement, gather feedback, and improve training effectiveness.
The specialist provides exceptional client support by handling inquiries, resolving issues, and delivering accurate information via phone, email, or chat. They also maintain compliance with service standards and document all interactions within the CRM system.
Independently lead complex compensation projects from discovery through implementation, including job architecture and career pathing. Facilitate working sessions with business leaders and HR partners to design sustainable national compensation programs and policies.
The consultant will manage client project workstreams, including analysis, deliverable development, and operational assessments of disability and leave programs. They will also identify new business opportunities and provide strategic advisory services to help clients navigate complex absence management challenges.
Serve as a primary day-to-day contact for clients, providing support for voluntary benefits claims, billing, and enrollments. Coordinate with carriers and internal teams to resolve client issues and ensure accurate service delivery.
The Vice President will lead the national property and casualty claims strategy, developing a scalable operating model and enhancing claims capabilities across all regions. They will also serve as a senior advocate for complex claims and foster strong relationships with carriers and wholesalers to improve client outcomes.
The Executive Vice President will define the strategic vision for the National Employee Benefits practice and drive profitable growth across the organization. They are responsible for full P&L ownership, leading high-performing teams, and implementing initiatives to increase sales and client retention.
The Inside Sales Executive supports account executives by managing pre-sale and post-sale activities, including qualifying case submissions and coordinating with carriers. They act as a liaison between brokers and underwriting teams to ensure accurate benefits administration and timely resolution of client needs.
The Account Manager provides day-to-day service and support to commercial clients, including managing renewals, claims, and policy-related inquiries. They also analyze risk exposures, develop coverage recommendations, and negotiate with carriers to ensure client retention and growth.
The Account Executive will develop and maintain client relationships while achieving sales goals through effective prospecting and enrollment support. They will serve as a trusted advisor for insurance products and collaborate with internal teams to ensure exceptional client experiences.
The Account Manager will support commercial Property & Casualty clients by delivering proactive service, managing renewals, and handling operational tasks like endorsements and claims. They will also collaborate with producers to identify growth opportunities and ensure client retention through strong relationship management.
Lead end-to-end implementation planning, execution, and post-go-live support for enterprise migration waves. Manage cross-functional teams and project deliverables to ensure successful office readiness and adoption of the standardized platform.
