Accuray

The Senior Regulatory Affairs Specialist defines and executes regulatory strategies to ensure timely product registrations and ongoing compliance in global markets. They act as a subject matter expert, collaborating with cross-functional teams to support product lifecycles, design changes, and post-market activities.

The Physics Support Specialist provides technical support and training to customers regarding Helical Physics and treatment planning systems. They also act as a liaison between customers and internal teams to facilitate product improvements and clinical validation.

The Field Service Engineer is responsible for the installation, remote and on-site diagnostics, and periodic maintenance of Accuray radiotherapy systems. They must manage their own schedule to address urgent customer requirements while maintaining accurate service documentation and building strong customer relationships.

Leads post-installation customer care and drives revenue through service contract renewals and product upgrades for the installed base in the APAC region. Manages regional product lifecycles and maintains strategic relationships with key medical accounts to ensure customer satisfaction.

The Field Service Engineer provides on-site installation, diagnosis, troubleshooting, service, and repair for complex medical equipment, ensuring operational quality and instructing customers on system use. This role involves managing schedules, maintaining documentation, and acting as the company liaison for administrative and technical customer matters.