The Clinical Success Manager will own and develop installed base accounts, serving as the primary point of contact to ensure customer satisfaction and long-term success. They will also drive revenue growth through upgrades and service offerings while acting as a bridge between customers and internal clinical and technical teams.
The Compensation Analyst develops, implements, and administers compensation policies while auditing job content and responsibilities. They also conduct salary surveys to ensure competitive positioning and provide recommendations on salary structures and exemptions.
The Field Service Engineer is responsible for the on-site installation, troubleshooting, and repair of complex radiotherapy systems. They also serve as a primary liaison for customers, providing technical support and training while maintaining accurate documentation of all service activities.
The Senior Regulatory Affairs Specialist defines and executes regulatory strategies to ensure timely product registrations and ongoing compliance in global markets. They act as a subject matter expert, collaborating with cross-functional teams to support product lifecycles, design changes, and post-market activities.
The Physics Support Specialist provides technical support and training to customers regarding Helical Physics and treatment planning systems. They also act as a liaison between customers and internal teams to facilitate product improvements and clinical validation.
The Field Service Engineer is responsible for the installation, remote and on-site diagnostics, and periodic maintenance of Accuray radiotherapy systems. They must manage their own schedule to address urgent customer requirements while maintaining accurate service documentation and building strong customer relationships.
Leads post-installation customer care and drives revenue through service contract renewals and product upgrades for the installed base in the APAC region. Manages regional product lifecycles and maintains strategic relationships with key medical accounts to ensure customer satisfaction.
