Call Center Representative

Call Center Representative

The representative will respond to employee inquiries via telephone regarding benefits and payroll in a call center environment. They are responsible for researching issues, processing documentation, and resolving customer concerns with professionalism.

Call Center Representative

The representative will handle inbound and outbound customer interactions, providing Tier 1 support and managing practitioner/provider enrollment activities. They are responsible for documenting cases, troubleshooting issues, and maintaining compliance with program rules across multiple client campaigns.

Call Center Representative-

The Call Center Representative serves as the first point of contact for ProMedica patients, facilitating service coordination and referrals. They act as a liaison to communicate patient status and treatment plans to healthcare professionals.

Call Center Representative

The representative will handle inbound customer calls regarding service requests, technical queries, and appointment scheduling. They are also responsible for maintaining accurate customer records and collaborating with technicians to ensure a seamless service experience.

Call Center Representative

Provide accurate information to callers regarding disability claim status and conduct outbound calls to gather necessary case information. Efficiently navigate multiple computer systems to research inquiries while maintaining high standards of courtesy and productivity.

Call Center Representative

The representative will proactively engage with medical providers to obtain essential records and handle incoming calls from providers and the Social Security Administration. They will also manage invoices and compile records for submission to the Office of Disability Adjudication and Review.

Call Center Representative

The representative will manage high volumes of inbound and outbound customer calls while resolving inquiries and troubleshooting basic internet service issues. They are also responsible for maintaining accurate customer records and escalating complex technical problems to internal teams.

Call Center Representative

Manage high-volume inbound customer inquiries via phone, email, and chat while providing technical troubleshooting and accurate information. Maintain detailed records in the CRM system and collaborate with team members to improve the overall customer experience.

Call Center Representative

Manage high volumes of inbound customer calls and emails while providing technical support and resolving complaints. Process orders and maintain accurate records of all customer interactions within the CRM system.

Call Center Representative

The representative will handle inbound and outbound calls to address customer inquiries, complaints, and product troubleshooting. They are responsible for maintaining accurate records, building client relationships, and meeting performance metrics.

Call Center Representative

The representative will handle inbound customer interactions, providing technical assistance, billing support, and issue resolution across multiple client campaigns. They are responsible for accurately documenting all actions in the CRM and maintaining high standards of customer experience and one-call resolution.

Call Center Representative

The representative will handle inbound and outbound calls to address customer inquiries, complaints, and product troubleshooting. They are responsible for maintaining accurate records, building client relationships, and meeting performance metrics while providing consistent service.

Call Center Representative

The representative will handle inbound and outbound calls to address customer inquiries, complaints, and product troubleshooting. They are responsible for maintaining accurate records, building client relationships, and meeting performance metrics.

Call Center Representative

The representative serves as a telephone liaison to provide superior customer service, resolve inquiries, and perform research on accounts. They also identify customer needs to cross-sell products and ensure compliance with all banking policies and regulations.

Call Center Representative

Call Center Representative

The representative will handle inbound customer calls regarding service requests and technical queries while maintaining accurate records in the company database. They will also coordinate service appointments for technicians and perform outbound follow-up calls to ensure customer satisfaction.

Call Center Representative 14 applicants

Provide empathetic customer support via CRM tools, documenting interactions and resolving issues efficiently. Identify recurring trends and escalate high-risk situations to management to improve customer experience.

CALL CENTER REPRESENTATIVE

Manage high-volume inbound and outbound calls to schedule patient appointments and answer inquiries regarding healthcare services. Document all patient interactions in the EMR system while ensuring strict adherence to HIPAA confidentiality regulations.

Call Center Representative 11 applicants

Act as the primary point of contact for patients and healthcare providers via calls, chats, and emails. Process prescription data entry and resolve third-party insurance rejects while maintaining HIPAA compliance.

Call Center Representative 14 applicants

Respond to incoming customer and store inquiries via telephone to provide quality service and issue resolution. Maintain accurate customer records in the CRM and stay updated on product knowledge and promotional offerings.

Call Center Representative 66 applicants

The representative will respond to incoming customer calls to provide quality service and resolve inquiries while maintaining accurate records in the CRM. They are responsible for maintaining up-to-date product knowledge and meeting department service level goals.

Call Center Representative - Patient Service and Sales

The representative will manage high-volume outbound and inbound calls to process prescription orders and address patient inquiries. They are also responsible for educating patients on medications and upselling additional sinus treatment products.

Benefits Call Center Representative *REMOTE

The HR Assistant serves as the first point of contact for employee benefits inquiries, providing accurate information and holistic case management. They resolve issues by utilizing documentation and collaborating with partner teams to ensure consistent policy application.

Benefits Call Center Representative *REMOTE

The HR Assistant serves as the first point of contact for employees, providing accurate and timely responses to benefits-related inquiries via inbound calls. They manage cases holistically, ensuring compliance with benefit plans while maintaining high levels of customer satisfaction and problem resolution.

Medicare Call Center Representative

The representative will handle high-volume inbound calls from Medicare members to address benefits questions, resolve issues, and provide resolutions. They are responsible for accurately documenting interactions and escalating grievances while adhering to company policies and quality standards.

Benefits Customer Service Representative (Call Center)

The Customer Service Representative responds to inquiries from health plan members and providers regarding benefits, eligibility, and claims. They are responsible for documenting interactions, resolving issues, and maintaining professional communication standards.

Remote Call Center Representative

The representative will handle inbound calls to assist customers with healthcare benefits, claims, and account inquiries. They are responsible for documenting interactions in Salesforce and troubleshooting technical issues for users.

Call Center Representative Part Time Afternoons - Work From Home Albuquerque, NM

The representative is responsible for providing customer service to patients, including scheduling appointments, managing referrals, and maintaining patient demographics. They must respond to inquiries across various channels while meeting quality standards and performance measurements.

Call Center Representative - Remote

The representative will handle inbound support calls for ophthalmology offices, including scheduling appointments and addressing patient inquiries. They are also responsible for updating patient demographics, verifying insurance, and managing email or online appointment requests.