The role focuses on managing operational and administrative tasks to enable sales teams to drive revenue and build customer relationships. This includes coordinating cross-functional requests and managing sales processes via CRM systems.
Remote Support Specialist Jobs (4,593)
Search = support
Diagnose and address customer issues promptly while interfacing with vendors to mitigate data delivery problems. Document all troubleshooting steps and escalate complex issues as necessary.
Design, build, and operate internal tools, APIs, and integrations to support Sales, Marketing, and Customer Success teams. Own the end-to-end lifecycle of business-critical services, focusing on scalability, reliability, and performance.
Provide sales support within a warehouse environment to connect top-tier brands with foodservice consumers. Drive demand and accelerate growth across various dining destinations such as restaurants and schools.
The consultant is responsible for the full software development life cycle, from designing and debugging applications to ensuring technical delivery and code quality. They also lead technical teams, manage release roadmaps, and collaborate on RFP solutioning and estimations.
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Respond to customer inquiries via live chat to resolve issues and provide product information. Document all interactions in the CRM system and escalate complex problems to senior staff.
Install, configure, and troubleshoot hardware and software for television broadcast customers through remote and on-site support. Manage support tickets, maintain customer relations, and document service work through reports and checklists.
Product Support Associate
Donnelley Financial Solutions
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Full Time
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2 Weeks Ago
Donnelley Financial Solutions
Provide technical assistance and subject matter expertise to clients implementing and configuring proprietary document management and disclosure systems. Diagnose complex software issues within the Azure platform and document case histories using Salesforce.
Regional Vice President, National Account Support
Compass Group
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Full Time
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2 Weeks Ago
Compass Group
Lead and inspire a team of senior leaders to drive operational excellence and financial performance across the region. Serve as a strategic client partner and brand ambassador while collaborating with national leadership to achieve organizational goals.
Provides advanced servicing, repair, and technical support for complex office equipment at customer locations. Manages territory inventory and provides second-level technical support and training to other technicians.
Manage and resolve escalated customer support cases, including technical troubleshooting and account setup. Collaborate across Finance, DevOps, and Product teams to improve customer experience and influence product roadmaps.
The L3 Support Engineer is responsible for resolving escalated customer issues and ensuring the stability of a scalable, distributed SaaS platform. This includes collaborating with cross-functional teams to debug code, recreate field problems, and provide coaching to L1 and L2 support staff.
Respond to user inquiries via live chat and email with high accuracy and speed to support nonprofit fundraising efforts. Proactively identify user needs, analyze product malfunctions, and gather feedback to suggest platform improvements.
Manage and resolve incoming technical support cases and account-level issues while partnering with Sales, Finance, and Product teams. Track customer account health via CSAT and provide product feedback to influence the development roadmap.
Senior Technical Support Specialist (FinTech / Open Banking)
Social Discovery Group
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Full Time
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2 Weeks Ago
Social Discovery Group
Support merchants during the integration of payment solutions and investigate complex technical issues using logs and monitoring tools. Coordinate incident resolutions with internal engineering teams and maintain technical documentation and integration guides.
HR Systems and Support Administrator
World Insurance Associates, LLC.
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Full Time
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2 Weeks Ago
World Insurance Associates, LLC.
The role focuses on the administration and configuration of HR systems, specifically UKG Pro and Dimensions, to ensure data accuracy and stability. It involves managing cyclical HR processes such as compensation and performance cycles while providing Tier 2-3 technical support.
Clinical Support Specialist - Dosimetrist (REMOTE)
Siemens Healthineers
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Full Time
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2 Weeks Ago
Siemens Healthineers
Provide clinical support and subject matter expertise in dosimetry for oncology product customer requests. Manage corrective actions, handle the complaint process, and provide customer training and demo support.
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The role involves handling customer orders within the GDSN data pool and managing communication and documentation via ticketing and CRM systems. Additionally, the specialist ensures correct billing and contributes to data maintenance projects.
windows Application support, (preferent)
Valce Talent Solutions
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Full Time
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2 Weeks Ago
Valce Talent Solutions
The role involves providing support for Windows applications. Candidates are expected to have strong communication and project management skills.
The role involves providing support for Windows applications in a remote environment. Candidates are expected to utilize PowerShell scripting and manage project tasks effectively.
Application Support Specialist (Information Security GRC Tool)
Deutsche Telekom IT Solutions
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Full Time
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2 Weeks Ago
Deutsche Telekom IT Solutions
Act as a bridge between business stakeholders and development vendors to translate user needs into technical requirements for a GRC tool. Provide direct support to expert users and manage the application's operation, reporting, and release tracking.
Customer Support Representative
Legrand North America
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Full Time
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2 Weeks Ago
Legrand North America
The role involves processing customer orders and resolving inquiries via phone, fax, and email. It also requires maintaining relationships between customers, sales, and manufacturing to ensure high satisfaction and efficient delivery.
Provide first-level technical support for CRS and Web areas, resolving requests from the DCS360 team and partners via Jira Service Desk. Manage rates, payments, room types, and inventory while ensuring user satisfaction and SLA compliance.
Provide multi-channel support via phone, email, and text to resolve customer and partner concerns. Monitor in-progress deliveries and collaborate with internal departments to ensure a seamless logistics experience.
As a Customer Support Specialist, you will learn and support Fluke Reliability software products while providing high-quality support to customers. You will troubleshoot issues, document findings, and collaborate with teammates to enhance the customer experience.
Provide first-line technical support for client-side applications via Jira and Slack, ensuring prompt resolution of software issues. Document support tickets and collaborate with L2 support, Business Analysts, and Developers to resolve complex escalations.
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Customer Support & Success Assistant (Remote | Part-Time)
The Sales Centre co
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Full Time
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2 Weeks Ago
The Sales Centre co
Provide technical support and troubleshooting to help customers navigate and utilize a software platform effectively. Assist in building support documentation and implementing AI-driven support automation systems.
Act as the first point of contact for technical issues, resolving support tickets across Windows and macOS environments. Manage user accounts via Active Directory and maintain internal knowledge base documentation.
Remote Client Care Support Representative (Entry Level)
Globe Life AIL - Lisa Russel
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Full Time
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2 Weeks Ago
Globe Life AIL - Lisa Russel
Build and maintain long-term client relationships through virtual Zoom and phone consultations. Provide support regarding benefits information and policy updates while maintaining high customer service standards.
Virtual WFH Customer Support Specialist
Globe Life AIL - Lisa Russel
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Full Time
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2 Weeks Ago
Globe Life AIL - Lisa Russel
Support clients via phone, Zoom, and virtual platforms while building long-term relationships. Assist clients with benefits information and participate in ongoing professional development.
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