Italian Speaking Social Media Support Advisor -Remote in Greece

Patrique Mercier Recruitment FR is thrilled to present an exciting opportunity for an Italian Speaking Social Media Support Advisor. In this role, you will play a pivotal part in enhancing the online presence and interaction of our clients. This position is perfect for individuals who are passionate about social media and have a strong commitment to delivering outstanding customer support.

Responsibilities

• Provide exceptional support to Italian-speaking users across various social media channels, addressing inquiries and resolving issues in a timely manner.
• Monitor social media platforms for customer interactions, ensuring a swift response to comments, messages, and queries.
• Enhance customer satisfaction by engaging with users through informative and friendly communication.
• Collaborate with marketing and content teams to ensure messages are consistent and reflect the brand’s voice.
• Identify patterns in customer inquiries to help inform product improvements and service enhancements.
• Assist in developing social media campaigns and content that resonate with Italian-speaking audiences.
• Stay updated on industry trends and social media best practices to provide informed support and recommendations.

Requirements

• Fluent in Italian and English, with excellent written and verbal communication skills.
• Previous experience in social media support, community management, or customer service.
• Strong knowledge of social media platforms and their functionalities.
• Exceptional problem-solving abilities and a customer-focused mentality.
• Ability to work independently while managing multiple tasks effectively.
• Familiarity with social media analytics tools is a plus.
• Enthusiastic team player with a positive attitude and a passion for helping others.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...