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You will act as the primary point of contact for eCommerce clients, leading strategic performance conversations and guiding full-funnel marketing direction. Additionally, you will translate performance data into actionable insights while ensuring internal teams remain aligned on priorities and execution.
A performance-driven digital marketing agency is hiring a Client-Facing Account Strategist to own and grow relationships with eCommerce brands.
This role is centered on owning client success at a strategic level โ leading performance conversations, guiding full-funnel direction, and keeping internal teams aligned around the right priorities.
Youโll act as the primary point of contact for your accounts, translating performance data into clear insights and next steps for clients, while ensuring internal execution stays focused and effective.
This is a remote, contractor role, paid in USD, with compensation based on experience and scope.
This agency partners with ambitious eCommerce brands to drive growth through creative strategy, paid media, and conversion rate optimization.
Their approach blends strategic thinking, sharp creative, and disciplined execution โ with a strong focus on clarity, ownership, and measurable results. The team is fully remote and globally distributed, working closely with U.S.-based clients.
Youโll be the strategic and relational owner for your accounts, ensuring clients feel confident, informed, and aligned โ while internal teams have clear direction.
Be the primary client contact for assigned accounts, leading communication in English
Run bi-weekly client strategy calls, clearly explaining performance, insights, and recommendations
Review account performance to identify trends, opportunities, and potential risks
Help guide full-funnel strategy in collaboration with paid media, CRO, creative, and SEO teams
Translate client goals and feedback into clear, actionable internal direction
Keep priorities, action items, and strategic initiatives organized and moving forward
Proactively highlight wins, insights, and impact to reinforce client confidence and retention
Support onboarding and new account transitions when needed
Youโre confident leading client conversations, strong with performance insights, and organized enough to keep multiple accounts running smoothly.
3+ years in a client-facing account, strategy, or growth role (agency experience strongly preferred)
Advanced or near-native English proficiency (spoken and written)
Strong understanding of performance marketing fundamentals
Experience working with eCommerce metrics (ROAS, AOV, LTV, CAC)
Excellent communication โ clear, professional, and client-ready
Strong organization, follow-through, and ownership
Experience working with U.S.-based clients
Background in eCommerce or performance marketing agencies
Comfort working across multiple stakeholders and teams
๐ต USD compensation based on experience and scope
๐ 100% remote contractor role (LATAM-based)
๐ High ownership and direct client impact
๐ค Collaborative, performance-focused team environment
๐ฏ Work that blends strategy, communication, and execution
โ
You enjoy owning client relationships end-to-end
โ
Youโre comfortable leading strategy conversations in English
โ
You can turn performance data into clear direction
โ
You thrive in remote, fast-moving environments
โ
You want exposure to U.S. clients and high-growth brands
Application Review โ resume + relevant experience
Intro Call โ communication skills, background, agency exposure
Strategy / Scenario Round โ real-world client and performance cases
Interview with Leadership โ values and team fit
Offer
Timeline: usually 2โ3 weeks.
Send your resume and a short note on your client-facing experience and approach to account strategy. If youโve worked with eCommerce brands or performance agencies, weโd love to learn more.
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