Remote Customer Support Representative Jobs in Philippines (9)
Home-Based Customer Support Representative
Provide front-line customer support via live chat and email, assisting with platform inquiries and basic troubleshooting. Collaborate with internal teams via Slack to escalate complex issues and ensure timely resolution of customer concerns.
Customer Support Representative III
Respond to customer inquiries via online chat to troubleshoot issues and provide solutions for the SimpleTexting platform. Responsibilities include writing help documentation, escalating bugs to technical teams, and ensuring customer compliance with texting regulations.
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Senior Customer Support Representative
Manage customer interactions via tickets, emails, and phone calls to assist users and build trust. Perform critical backend operational tasks including data collection, cleanup, and filing property tax protests.
Customer Success & Support Representative
The role involves managing customer relationships through proactive onboarding, reactivation, and collection calls while handling inbound support and order processing. You will ensure accurate order entry, resolve warranty issues, and maintain customer records to drive retention and long-term success.
Customer Support & Sales Representative (Thai)
Provide professional live support and account maintenance for global clients while promoting company products to drive conversions. Identify sales opportunities and resolve technical trading platform issues to ensure high client satisfaction.
Remote Customer Service Representative (Hospitality & Guest Support)
Act as a digital concierge managing the guest journey from inquiry to checkout via calls and messaging. Coordinate between guests and ground staff to resolve issues and ensure high-quality property standards.
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