Acts as the primary contact center liaison for international General Sales Agents and Travel Agencies to service bookings and resolve escalations. Provides training and support on products and promotions while working non-traditional shifts to align with global market hours.
Windstar Cruises
8 Remote Job Openings at Windstar Cruises
Acts as the primary contact center liaison for international General Sales Agents and Travel Agencies to service bookings and resolve escalations. Provides training, promotional updates, and operational support to enable global sales success across different time zones.
Acts as the primary contact center liaison for international General Sales Agents and Travel Agencies to service bookings and resolve escalations. Provides training, promotional updates, and operational support to enable global sales success across various time zones.
Acts as the primary contact center liaison for international General Sales Agents and Travel Agencies to service bookings and resolve escalations. Provides training and support on products and promotions while working non-traditional shifts to align with global market hours.
Oversee a team of outbound sales agents to ensure monthly targets are met through coaching, mentorship, and performance management. Champion the use of AI-driven tools and CRM systems to optimize productivity and personalize guest outreach.
Oversee a team of outbound sales agents to ensure monthly targets are met through coaching, mentorship, and performance management. Champion the use of AI-driven tools and CRM systems to optimize productivity and personalize guest outreach.
Oversee a team of outbound sales agents to ensure monthly targets are met through coaching, mentorship, and performance management. Champion the use of AI-driven tools and CRM systems to optimize productivity and personalize guest outreach.
Customer Service Representative (Remote)
Windstar Cruises
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Full Time
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9 months ago
Windstar Cruises
The Customer Service Representative will process bookings, reservations, and cancellations while providing exceptional service to guests and travel advisors. They will also assist in achieving departmental revenue goals through upselling and maintaining high booking quality.