The Personal Vacation Planner drives revenue growth by proactively reaching out to clients, identifying sales opportunities, and converting leads into cruise bookings. They utilize AI tools to personalize outreach, manage client relationships, and ensure a seamless vacation planning experience.
The Personal Vacation Planner drives revenue growth by proactively reaching out to clients, managing leads, and converting them into cruise bookings. They utilize AI tools to personalize outreach, maintain client relationships, and ensure a seamless vacation planning experience.
The Talent Acquisition Manager will manage full-cycle recruitment for corporate and remote positions, including sourcing, interviewing, and onboarding. They will also collaborate with hiring managers and operations teams to develop effective recruitment strategies and branding.
The Director is responsible for managing North American Regional Sales Managers and achieving travel agency sales targets. They also oversee account relationships, develop sales strategies, and support departmental initiatives in collaboration with senior leadership.
The Voyage Operations Specialist Lead provides day-to-day direction to Operations Agents and ensures the accurate execution of booking and voyage processes. They also manage operational documentation, quality control reporting, and system improvements to enhance the guest experience.
The Customer Service Representative will process bookings, reservations, and cancellations while providing exceptional service to guests and travel advisors. They will also assist in achieving departmental revenue goals through upselling and maintaining high booking quality.
