You will manage the end-to-end employee lifecycle, including onboarding, benefits administration, and compliance with Portuguese labour law. Additionally, you will oversee recruitment pipelines, office operations, and internal team initiatives to support company growth.
The Implementation Specialist will manage end-to-end platform configurations and project delivery for new clients while ensuring high-performance solutions. They will also act as the primary point of contact for enterprise clients to drive adoption, satisfaction, and identify expansion opportunities.
Design and develop end-to-end NLP pipelines and agentic architectures to power intelligent contact center automation. Optimize RAG systems, manage conversation memory, and integrate AI components into scalable production microservices.
