The Enterprise Customer Success Manager will manage strategic relationships with nonprofit clients to drive product adoption, retention, and expansion. They are responsible for proactive issue resolution, managing contract renewals, and identifying upsell opportunities to support business growth.
You will own product positioning, competitive intelligence, and the end-to-end creation of marketing assets for product releases. You will also partner with sales and success teams to ensure effective messaging and enablement across the organization.
Lead and scale a 23-person global support organization while driving operational excellence and performance metrics. Manage the integration and evolution of AI-assisted support tools to optimize team efficiency and customer experience.
The Solutions Consultant will lead consulting sessions to help nonprofit organizations solve fundraising and operational challenges using the Virtuous platform. They are responsible for designing end-to-end donor engagement journeys, configuring system solutions, and managing professional services engagements.
You will strengthen the security posture of cloud infrastructure and software delivery by embedding security into engineering workflows. This involves designing secure Azure architectures, automating security guardrails, and driving remediation of security risks across the product lifecycle.
Build and maintain features for the CRM+ platform using C#, .NET, and SQL Server while architecting scalable services on Azure. Collaborate with Product and Design teams to shape requirements and integrate AI tools like Claude Code into the development workflow.
Own the end-to-end development of features for the Raise fundraising platform, focusing on donor-facing UIs and scalable backend systems. Collaborate with Product and Design teams to build agentic experiences and maintain high system reliability and performance.
The role focuses on generating a sales pipeline by researching target nonprofit accounts and conducting outbound outreach via email, phone, and video. Responsibilities include qualifying inbound leads, performing ROI evaluations, and coordinating with Account Executives for seamless handoffs.
Own the end-to-end design system in code, including tokens, primitives, and components, to ensure a unified product experience. Drive system adoption among engineers and integrate AI guardrails to maintain brand consistency in generated interfaces.
Own the strategy, roadmap, and outcomes for the Momentum and Insights AI-powered fundraising tools. Lead generative customer discovery and collaborate with engineering squads to ship value-driven features and integrations.
The Field Marketing Manager is responsible for planning and executing external conferences, trade shows, and field events to drive brand awareness and sales pipeline. This includes managing logistics, developing pre- and post-event campaigns, and collaborating with sales teams to accelerate revenue growth.
Own the end-to-end development, performance, and scalability of the data layer and background-processing infrastructure. Design and ship new full-stack features while migrating the frontend to a server-side HTMX architecture.
The Senior Partner Manager will own and grow a portfolio of strategic partners to drive measurable partner-sourced and partner-influenced pipeline. They will develop joint go-to-market strategies and lead cross-functional initiatives to maximize the value of the partner ecosystem.
