You will own the go-to-market strategy, market narrative, and pipeline goals for the Momentum and Insights product bundle. You will collaborate with Sales and Demand teams to drive bookings and ensure effective product positioning in the market.
You will own the end-to-end go-to-market strategy, including positioning, messaging, and campaign execution for donor-facing products. You are accountable for pipeline and revenue goals, working closely with Sales, Demand Gen, and Customer Success teams to drive adoption and bookings.
The role involves providing Tier 2 technical support for payment processing and CRM workflows while acting as an escalation point for complex customer issues. You will collaborate with Engineering and Customer Success teams to diagnose defects, manage gateway integrations, and ensure accurate transaction reconciliation.
The Enterprise Customer Success Manager will manage strategic relationships with nonprofit clients to drive product adoption, retention, and expansion. They are responsible for proactive issue resolution, managing contract renewals, and identifying upsell opportunities to support business growth.
Lead and scale a 23-person global support organization while driving operational excellence and performance metrics. Manage the integration and evolution of AI-assisted support tools to optimize team efficiency and customer experience.
The Solutions Consultant will lead consulting sessions to help nonprofit organizations solve fundraising and operational challenges using the Virtuous platform. They are responsible for designing end-to-end donor engagement journeys, configuring system solutions, and managing professional services engagements.
You will strengthen the security posture of cloud infrastructure and software delivery by embedding security into engineering workflows. This involves designing secure Azure architectures, automating security guardrails, and driving remediation of security risks across the product lifecycle.
Build and maintain features for the CRM+ platform using C#, .NET, and SQL Server while architecting scalable services on Azure. Collaborate with Product and Design teams to shape requirements and integrate AI tools like Claude Code into the development workflow.
Own the end-to-end development of features for the Raise fundraising platform, focusing on donor-facing UIs and scalable backend systems. Collaborate with Product and Design teams to build agentic experiences and maintain high system reliability and performance.
The Field Marketing Manager is responsible for planning and executing external conferences, trade shows, and field events to drive brand awareness and sales pipeline. This includes managing logistics, developing pre- and post-event campaigns, and collaborating with sales teams to accelerate revenue growth.
Own the end-to-end development, performance, and scalability of the data layer and background-processing infrastructure. Design and ship new full-stack features while migrating the frontend to a server-side HTMX architecture.
The Senior Partner Manager will own and grow a portfolio of strategic partners to drive measurable partner-sourced and partner-influenced pipeline. They will develop joint go-to-market strategies and lead cross-functional initiatives to maximize the value of the partner ecosystem.
