The Member Support Specialist assists current and prospective members via live chat, email, and phone to resolve account issues and troubleshoot problems. They are responsible for meeting quality assurance and productivity metrics while escalating member concerns to internal stakeholders.
Virta Health
25 Remote Job Openings at Virta Health
Provide evidence-based nutrition and behavior change coaching to help members reverse type 2 diabetes and obesity. Collaborate with a clinical care team to deliver personalized, chat-based guidance and track member progress via KPIs.
Manage the end-to-end lifecycle of strategic employer accounts to drive retention, satisfaction, and growth. Deliver data-driven business reviews and lead renewal negotiations to demonstrate Virta's clinical and financial value.
Lead the clinical research team to generate rigorous evidence and real-world data to validate Virta's care model. Act as a primary scientific spokesperson to communicate outcomes to KOLs, commercial stakeholders, and global conferences to drive business growth.
The SDR will conduct deep research into health plans and systems to map stakeholders and execute multi-channel outbound campaigns. They will support three Directors of Sales by qualifying leads and managing the commercial pipeline.
Lead and mentor a team of nurse practitioners and physicians to drive clinical excellence and operational performance. Balance team leadership duties with maintaining a part-time patient panel to model high-quality care.
Lead and mentor a team of 10-12 nurse practitioners to drive clinical excellence and team performance. Maintain a part-time patient panel while identifying operational improvements to enhance care delivery for members with metabolic conditions.
The Web Content Manager will define and operate the content strategy for Member Growth, owning the growth marketing blog and SEO/GEO/AEO initiatives. They will build repeatable production systems and collaborate with cross-functional teams to translate complex clinical ideas into high-performing web content.
Client Success Manager, Labor & Multi Employer Funds
Virta Health
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Full Time
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20 days ago
Virta Health
Manage a portfolio of labor funds, unions, and multi-employer health plans as a strategic relationship manager. Drive adoption and measurable outcomes through business reviews and partnerships with fund administrators and trustees.
Manage a portfolio of public-sector customers as a strategic partner to drive adoption, engagement, and measurable health outcomes. Lead business reviews and collaborate cross-functionally to advocate for customer needs and identify expansion opportunities.
Provide clinical and operational support by managing prescription workflows and coordinating care with RNs, providers, and coaches. Ensure accurate processing of clinical tickets, faxes, and medical records while following established SOPs.
Lead all aspects of revenue accounting, including month-end close, reporting, and technical compliance under ASC 606. Manage and mentor a team of revenue accountants while partnering with cross-functional leaders to build scalable financial processes.
Lead the strategy, growth, and execution of the public sector business focusing on state and local governments and labor organizations. Drive revenue performance, manage high-level sales professionals, and build executive relationships with government and partner stakeholders.
Lead the strategy, growth, and execution of the national mid-market employer sector to accelerate market expansion. Manage high-performing sales teams and develop scalable operating models to drive revenue and business outcomes.
Lead a senior engineering squad focused on accelerating personalized care through core services, AI platforms, and workflow engines. Act as a strategic partner to remove engineering bottlenecks and drive the technical vision for the product platform.
The role involves preparing journal entries, account reconciliations, and maintaining month-end close processes in compliance with GAAP. Additionally, the candidate will leverage AI and automation tools to streamline accounting workflows and assist with annual financial audits.
Senior Manager, Revenue Cycle - Operational Effectiveness
Virta Health
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Full Time
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a month ago
Virta Health
The role focuses on building RCM reporting infrastructure and translating complex performance data into actionable insights for leadership. It also involves managing high-priority strategic initiatives and overseeing operational governance and process improvements across the revenue cycle.
Lead the back-end revenue cycle by managing claim acknowledgments, AR aging, and structured denial work queues. Build and develop a high-performing team to reduce DSO and improve cash collection rates against contracted PMPM rates.
The Manager of Front End Revenue Cycle oversees member eligibility, claims entry, and provider credentialing to ensure accurate and timely billing. They are responsible for leading a team to reduce claim denials and optimize the upstream revenue cycle process.
The role focuses on the day-to-day configuration, maintenance, and optimization of the Salesforce instance for the Commercial team. It involves partnering with Sales, Marketing, and Finance leaders to automate workflows and improve data-driven decision-making.
Lead strategic growth initiatives by identifying emerging markets and developing novel business opportunities and partnerships. Oversee the Commercial Strategy function to align market demands with product development and drive revenue growth.
The General Counsel will oversee all legal affairs, serving as a strategic advisor to the executive team and Board while managing the legal team. Key duties include leading corporate governance, healthcare regulatory strategy, and preparing the organization for a potential IPO.
The Cloud Security Engineer will lead the maturation of the application security program by designing and implementing security controls within GCP and Kubernetes. They will collaborate with engineering teams to integrate security best practices, automate vulnerability detection, and manage identity and access controls.
The Senior Data Scientist will serve as an embedded data lead to drive product strategy and decision-making through actionable insights and statistical modeling. They will also design and maintain data pipelines while collaborating with cross-functional teams to integrate AI solutions into product development.
Design, build, and iterate on backend and full-stack services to support clinicians and patients in a digital-first care delivery environment. Collaborate with cross-functional teams to develop high-impact features and integrate AI-augmented workflows into product development.